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Komplete Kontrol Not Found, Can't Re-Install
I was going to open KK in my machine when I could not find it. I looked everywhere and could not find it. So I went to Add/Remove Programs and it is not listed. When I go to Native Access, however, it shows it to be installed. This is not good as I can't initiate the re-install because I don't get the option. I have…
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Reaktor 5 Stubbornly resists Installation
I've got Komplete 13 and Reaktor 6, but native Access tells me Reaktor 5 isn't installed - and gives me the option to do that. But, installation fails with the message "The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance." Am I being lead down a road I…
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Maschine version 1 software not available in Native Access
Hi all. After a few years away. I have decided to dust off my original version 1 maschine. I have downloaded the NI access software and entered my serial number but I don't see the option to install the installation software to get the machine working. I have a feeling that the software is no longer available and I have to…
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Playbox doesn't install via Native Access
Hmm, bought it but it doesnt work. I downloaded and installed it several times (Native Acces mentioned "Intallation successful") but its not available in Komplete Kontrol and after resarting Native Access its "not installed" again. Any help?
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Updates are not downloading - Network Timeouts.
Native Access indicates that I have four updates available including the latest Kontakt Mac Silicon update. When I click on update there's no download progress on any of the four available. A console trace shows a series of network timeouts. Obviously there's no issue with my network connection so this looks like an issue…
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Deinstallation and Deactivation of Komplete Ultimate 13
Hi, I want to sell my "old" music PC and would like to deinstall everything on NI software. Do I need to do this for each and every single installation and expansion? Would like to use this installation on a notebook then. Thanks! alpha-w
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I bought the Izotope about a week ago but Native Access says "invalid serial"
Native Access won't let me "add serial". It says that the serial is invalid, but I copy-pasted it directly from "my products" into NA, so I know I didn't fat-finger anything. NA goes on to say that I should check each grouping for "5 digits". Digits are numbers (or fingers, but I'm sure they're not referring to that, lol!)…
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Issues installing Komplete Ultimate 13 from the hard-drive
Hello, I am installing Ultimate Komplete 13 on my Macbook (Big Sur operating system). First of all: It's my 5th Komplete Ultimate version and already after the countless problems, bugs and crashes with Ultimate 11 I didn't really want to buy Native products anymore. I took the plunge again and regret it every second of the…
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VSTs not showing up, and Maschine not working, after downloading Native Access.
Hi, today I downloaded native access to update my Maschine Studio software, and try to get access to some of the other plugins I had such as the TRK-01 bass and Rickenbacker bass. After downloading Native Access and installing these products, there are no VST files in the folders I specified, which were C://Program…
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No libraries visible, what should I do?
I installed the free version of kontakt player, it opens up properly in my DAW, which is reaper, but it doesn't shows anything to play, am I supposed to do install anything else too. My NI access doesn't shows anything yet to install other than reaktor 6player. And also I choose my content location in one of my hard drive,…
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NIHardwareService not a valid Win32 Application error
I know this is the wrong thread, I dont know how to delete. I have been digging for days and so frustrated. I have uninstalled, reinstalled, tried older versions and on my desktop PC I cannot get the HIHardwareService to run. When I go into services, only Start the service is listed, so I know it's not running. Clicking…
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I bought maschine 2 update at 99 euros but it does not activate.. why?
I bought maschine 2 update at 99 euro but it does not activate ... Yellow writing "demo" appears on native access after downloading the update and clicking retry an error message appears: "" Activating * Product * failed: you are missing the base product ... " N.B. I'm using a second hand mk1 without serial number The…
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How to get hold of support for registration issues
Hey guys, I recently bought the komplete A49 keyboard, which i was told comes with komplete select if registered before 07/04. ive registered the product on native access but not sure where i download native select. its not in my NA account, and cant figure out how i get in touch with tech support
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Why is the upgrade on Native Installer so extremely slow?
I have two similar computers. One will down and update fast as expected (25 MBPS), no worries. This machine is running Windows 11. The other computer is identical except it has more memory and is running Windows 10 and the download of Native Installer is incredibly slow. I have tried some of the suggestions on line but…
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"Add library" does NOT offer to move the download
This really frustrates me. I purchased several content products from 3rd party retailers. Some came with full installers that worked fine through Native Access. Others are "library only", but neither the vendor nor Native Access make it easy to put the downloaded library files into the correct library folder structure. So…