Installation failed error on Native Access

Mofimusic

i can’t update Kontakt in NI Access. Instand message: Installation failed.

Thats a first.

Milos

Uninstall Kontakt then reinstall it. But first, update your device.

Hope it works.

Mofimusic

Hello,

after 4 Weeks of terrible experiences, and writing back and forth with the support,

my problem still exist and got a lot worse after following the supports advice last friday.

Everytime a new Kontakt 7 update comes out, so far three the last 4 weeks, I cant update via Access.

Any other Instrument will work updating or even reinstalling but Kontakt 7 doesnt.

The support techs switched last week and the new guy, told me to use their Uninstall RegTool to delete even the last thing, which I had done already via the regedit manually, and then reinstall Kontakt 7.

Now, I shopuld have not listened to him, as of now, I cant even install Kontakt 7 anymore.

I´m in the middle of a TV show scoring with deadlines and all that trouble, and 70 % of my work is Kontakt 7 based.

And as we all know, if you created something, with K7 you cant open it with an older Version like 6.

Anyone else any ideas???

Support is still not answering and I´m really in trouble right now.

Jay Ehhh

Besides granting full disk access, formatting my SSD to APFS fixed the issue.