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Native Access not loading on windows 11
I just wasted 2 hours trying to working out why Native Access / Trackor Pro was not loading. Turns out there is a bug for multiple monitors where it loads but you can't access the window. SOLVED: Disconnect your external monitors, load the app then plug them back in again. Hope this saves hours and NI if you could fix that…
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Unable to use instruments in Standard edition
I've a Mac with Apple silicon. I have two issues I hope I can receive help on: I am unable to use Expansions. I've tried running Logic in Rosette, still getting VST error. Within NI Access I installed Massive X, but it does not show in Kontrol. Thank you
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To all users who experienced crashes with Native Access 3.11.0.
Hi everyone, Native Access recently released 3.11.1. This is a hotfix to address the situation where some users are no longer able to open Native Access. This was caused by an update to our build systems that unintentionally wasn't actively supporting MacOS 11 anymore. We managed to recover the issue and tested it with a…
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Completely erase any trace of NA
Trying to reinstall all NI apps from scratch to get clean, fresh working apps. Over the years things have gone wonky and I want to get back to the begining. When i install NA on a freshly installed OS on a new drive all my old account and apps are already 'visible' to the system, without me doing anything. My apps are…
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does live chat even work?
I've been waiting for over an hour to get in contact with a live agent and nothing… How does one get in contact with support? I can't get Native Access to start on Windows 11 and I've gone through all the steps in the community pages to ensure that the PC is in the state required to run Native Access. Still no luck and no…
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Native Access file management question: Do I need to download another 1TB files with a new version?
Hello All, Native Access is pretty smart regarding updates of my existing libraries and apps, but what about upgrades, especially going from Komplete 14CE but upgrading to version 15's same package? (That's the 150K+ number of sounds question!) My current Native Access (hereafter referred to as NA) version is 3.13.0…
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Komplete Kontrol keeps asking update, doesn't work properly
Hello there, Komplete Kontrol was working perfectly with my S88 mk3, I went on a trip and returned and suddenly I noticed that Nuendo shut down completely (fatal crash) when I loaded any library. I opened Native Access and updated Komplete Kontrol. Unfortunately the problem was not solved. When I open Komplete Kontrol it…
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richard vezina
i download all the expension in my external hard drive e:\NI CONTENT ,,on my laptop when i go to native acces every expension is there but if i plug my external hd in my desktop and go to native acces,i have to download all the expension again,the lettre is the same e:\NI CONTENT,,,,i try to locate but it can't find the…
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Can't un-install Kontakt 7 properly
After uninstalling Kontakt 7 following the installation paths in Native Access for un-install, emptying trash, and re-booting. When I open Native Access again it still sees a broken install of Kontakt 7 somehow. There is no directory "Kontak 7" at the path it thinks there is (see image)
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Kontakt 8 cannot locate library path on most packages
Mac Mini M1 macOS 14.6.1 Kontakt 8 Native Access 3.14.0 I've installed the new Kontakt 8 using Native Access 3.14.0. When I go to, for example, Analog Dreams, and double click to load the 80s Folder preset, I get this dialog telling me it cannot locate the relevant .nki file. Yet, when I go to Native Access and click on…
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"Unable to Login" to Native Access 3
I have Native Access 3 and struggling to open. I put in my email and password and it says "Unable to Login". I click on the web-link below it and have restarted my computer, allowed full disk access to Native Access, Logic, NKTDaemon etc. but it is still not working. Can someone help me fix this?
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Why is my plugin's running in demo mode?
I bought Komplete 15, and downloaded it. And now it's only running in demo mode
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Native Access 3.14?? What's that about??
I just downloaded version 3.14 and there's little to no information about what it's about. Just a vague reference about dealing with Proxy's in downloading situations from some months back, but there's nothing at all in the release notes more specific than that. Anyone know anything?
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Display froze
Hi guys, I have an issue with my Komplete Kontrol S49 Mk2. I can't access anything from the display; it's frozen on "Smart Keyboard Controller." None of the buttons are working. I bought the keyboard second-hand from the store, so I'm trying to use the key from the back of the keyboard, but it says it has already been…
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iZotope Product Portal not working but website is
Hi there, I tried logging in into the iZotope product portal to check for updates. But I just get Name/Password is wrong. I then signed in on the website with the same credentials and that worked. I also tried logging in to Native Access within the iZotope product portal but that just sent me back to iZotopes login. I…