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How do I claim Ozone 12 EQ Free?
Hi, I'd like to try out the new Ozone 12 EQ as it's free. However, aside from it being incredibly hard to find on Native Access (I would expect a free product to show up pretty much everywhere and I had to actively search for it), I'm told I could not claim it. Note the tiny little unacknowledgement thing top right. So how…
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Need Help: Komplete 14 Ultimate won’t install on MacBook Pro M1 Max (tried everything)
Hey all, I’m stuck and desperate at this point. I own Komplete 14 Ultimate and after my MacBook Pro M1 Max was reset to factory settings, I haven’t been able to reinstall anything via Native Access. Setup: MacBook Pro M1 Max macOS Sequoia 15.6.1 Native Access 3 (latest) Problem: Every install fails with: “Installation…
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Please: Linux version
Hello, everybody out there! Well, it seems the question is asked from time to time, but I guess it is good to show that there are some interest for it. And since "system" closed the last thread, despite it being still active, I couldn´t add my voice so I try to do that here. So, could Native Instrument please release some…
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Native Access 3.18 is constantly forcing me to relocate/repair libraries (Mac)
Hello, This seems to be a problem affecting numerous people since the last update, but I am constantly needing to repair libraries as NA keeps losing track of them, despite my external drives not being disconnected or having any issues. It is causing significant frustration as I keep needing to repair. All disk access is…
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sample librairies failing to keep installed
Hello, for some reason, every time I open Logic, some Kontakt libraries appear as uninstalled. Even stranger, Rise & Hit shows as installed, but it's actually one of the libraries that's causing issues. Everything will make much more sense once you see the screenshots.
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Ozone 12 Modules still in "trial" mode
I have the Music Production Suite Pro,and went to place one of the modules on a track and it says it's in trial mode.All the single modules are in trial mode in fact. I'm a little confused as to why this is. I went to support and the zen desk thing is absolutely useless. I reinstalled Ozone 12 twice just to see if that…
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Stop installing
Hey there, my system wants to install "Ireland". ALl the files are downloaded, but the process keeps going for days (literally), and I cannot stop the installation. Any ideas? Thx a lot
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raum, phasis, and replica not visible on maschine
I installed raum, phasis, and replika using native access, but they're not visible on Maschine. After trying several times, I discovered that the xml files for raum, phasis, and replika are not visible in the service center folder. Could this be the cause? Strangely, only these three plugins are having issues. Could you…
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Where are my serials???
What the hell have you guys done with the page showing my serial numbers? How do I get them now? Why did you hide them and why?
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Updating and Installing
I am very disappointed in the way Native Instruments are doing things. I just updated Native Access and now it takes 5 hours to install an instrument and then the download fails. Number 2, I should be able to add another external hard drive to install these products without having to spend a grueling amount of time…
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I have Ozone 11 standard thru Komplete Ultimate. How do I upgrade to Ozone 12? At what price?
When I bought Komplete Ultimate 15 earlier this year, I got Ozone 11 standard as part of the package. Now I see there's a release of Ozone 12. But I don't see how I upgrade through NI, or for what price. If I log into Izotope, it doesn't acknowledge that I even own Ozone 11 standard. Izotope wants the serial number, but…
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I can't download Komplete Start. It always directs me to download Native Access.
Q: Translation inserted by Moderator (translation by DeepL) When I try to download Komplete Start, it asks me to download Native Access. I do so, but then it doesn't progress. I try again and the same thing happens. It's an endless loop, so I need to know how to download Komplete Start so I can use my MK3. I've had it for…
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Session Guitarist Electric Sunburst / Deluxe won't load.
I launched Kontakt 7 today and tried to open Session Guitarist Electric Sunburst / Deluxe but it says my version of Kontakt is too old. I have reinstalled both Kontakt and SG but to no avail. Am I missing something obvious? Kind regards, G
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I want to move Chamber Strings to SSD.
I want to move Chamber Strings to my SSD. Do I need to configure the settings on the Spitfire Audio settings page to move it to the SSD? Or is it sufficient to simply migrate it from Native Access?
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Cannot login with Native Access - web login ok
Any ideas? Tried contacting support. Tried uninstalling and reinstalling as suggested. Tried changing password. Even tried deleting NI stuff from local and roaming appdata. Are the older Native Access downloads still available somewhere?