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Why is NI not refunding my canceled order?
My purchase of a Komplete update and an expansion was canceled for whatever reason which was fine so that I could attempt it again another time. The issue is that my bank has told me the payment has went through and the transaction is still present in my bank statement, but being that the order status is canceled I haven't…
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Komplete Subscription survey ongoing ?
Dont know if it's true but it seems there is a survey going about subscription. https://fr.audiofanzine.com/native-instruments/forums/t.811165,avez-vous-recu-le-questionnaire-de-native-instrument.html Can someone confirm this ? Basically saying : you must have received the survey too about the future subscription to…
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Who else is enjoying thinning-out their music software?
I have recently begun a rather extensive "thinning out" of my music software and it FEELS GREAT! None of this purge is because of lack of storage space.. I have plenty of that I had far too many choices of plugins, presets and ponderous possibilities. Gone are DAWS I had installed out of curiosity... Gone are redundant…
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Do .2 releases of Libraries, i.e. Action Strings 2 include the first Version?
Hello, I mean: is it safe to replace the old Versions of Action Strings, Session Strings, Session Strings 2, Session Strings Pro, Session Horns, Evolve Mutations as long as I haven't used them in older projects and have installed the subsequent Pro, or Pro 2 or .2 Version? Do the new Versions include the smaller/older…
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Refund of a canceled order
Hey all. A few days ago I filed a ticket to get a reason as for why my order of a Komplete update and an expansion using the New Year voucher has been canceled, and so after a few days of no reply I figured I would attempt to purchase the same order again. The issue I have is that the previous order is still billed in my…
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Komplete Audio 2 - Working issue on Mac M3
Hi, I have Komplete Audio 2 and it work weird in Maschine DAW on my Macbook Pro Silicon M3. When i try to collect a new sample the audio signal which is send through Input 1 via 1/4 jack is like "wobbling" and broken. When i try second output i can hear it in my headphones clearly but it isn't reaching the DAW and Maschine…
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Display problems with kontakt and komplete
Hello, I'm experiencing a huge display problem.... Let's take two examples: 1) In Kontakt 7 I load a cello sound from Cinematic Instrument: the display is illegible and buggy. In studio one 7, I load kontakt 7 and the same instrument: the display is perfect! In Vienna Ensemble pro, I load kontakt 7 and the same instrument:…
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Komplete Audio 6 MK2 Out 1/2 Volume knob moving
Hi everyone, I write here because I need some help with my Komplete Audio 6. I don't know why but the big volume knob started to wiggle. Anyone know how to repair this or why it does this? It's really annoying and I don't want to break anything on it! So if you know a solution or an explication about this problem, tell me!…
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Purchasing a new laptop - can i install the new komplete upgrade on it without installing old?
Hi i currently have Komplete version 9 on my current laptop. I want to basically not have a lot of the plugins i dont use on my new laptop but i also qualify for an upgrade to komplete 14. After purchasing my new laptop - can i log into my NI account - purchase the upgrade and install it without having to first install…
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Komplete Audio 2 not outputting line/inst. sound
Hi all, I was looking to resolve this for some time now, and it looks like I need some help :) I am on Win 10 Pro (ASIO driver version 5.22.0 installed), having Komplete Audio 2 connected to my AV receiver through CD input. I can hear sound played from he computer very well. However, I cannot hear the sound from my bass…
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How do I get my KK S61 MkII to transmit Program changes?
Hi guys, Im planning to use my Komplete Kontrol S61 MkII to control Kontakt 7 live on my laptop. I’ve been using Cantabile as a host (for all my VSTs). According to the experts it’s more efficient to simply use MIDI program changes as opposed to multiple instances of the same. VST. I’ve created an instrument bank in…
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Komplete Kontrol loads wrong version?
DAW CUBASE 12 PRO I open a blank project I load one instance of Komplete Kontrol (v2.8) in cubase (within that instance I load my full version of Kontakt 6) I save the project Open it again, it replaced my Kontact 6 full version with Kontact 7 (player) Some of my plugins require K7 to run but most run on K6, KK…
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Komplete Kontrol 3 Instantiates & Opens Windows A LOT slower than V2
I noticed after installing Komplete Kontrol 3 that instruments were taking much longer to instantiate and open in Cubase Pro. So, I tested the observation. I picked two dozen different instruments of varying sizes and complexity from many different devs (including NI), and timed how long it took them to go from being…
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I purchased Komplete, sample-based disappointment!
I would first like to say that I realise my disappointment is MY fault for not doing enough research before my purchase. I just bit the bullet and spent the substantial price tag to purchase Komplete, I knew there would be a lot of great stuff that I would enjoy within, and there is; however, I am incredibly disappointed…
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Komplete Audio 2 + garageband in Mac does not pick up on my microphone anymore
Hi all, Hope you can help me out. I use the Komplete Audio 2 in Garageband on a MacBook with a ShureMB mic - suddenly it does not work anymore - I don't hear my voice through the mic. And first there was still movement on the mic track, but now it is a flat line. I bought a new Komplete Audio 2, but it is the same. Any…