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Do I have to retain my crossgrade license if I have upgraded the product since the crossgrade?
I purchased Komplete Ultimate 9 with a Crossgrade license from Maschine MK2 many years ago. Since then I have upgraded Komplete and am on Komplete Ultimate 14 currently. Do I have to retain my license and Maschine MK2 hardware to maintain compliance with my Komplete version? Am I allowed to transfer my Maschine 2/Maschine…
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Komplete 10 ultimate-account missing base product error
I previously purchased the Komplete 10 ultimate package which included an external hard drive. I installed Native Acess because System center said it was down. Native Acess told me I could enter it in Add Serial, so I created an account on the NI website using my email account and entered the product via “Add Serial” with…
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Do you Know how to Get Komplete Select 13?
Hi, guys. I recently purchased the K13 Ultra UPG for "select". Since it's an old product, I bought it at a very reasonable price. Of course, it's an upgraded product from Select, so NI is doing it right now I was sure it would be an upgrade to the K15 Select, which comes with multiple brands and NKS collaborations.…
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Please allow us to remove K8 Custom libraries.
I have been waiting months and months. PLEASE FIX THIS!!! There are addresses I introduced through this window months ago, I don't want them here anymore and there is no freaking way to remove them! Deleting the database does NOT fix it. Please stop suggesting that. These values must be hidden somewhere in the Registry or…
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Upgrading from Komplete 14 Std to KOMPLETE 14 COLLECTORS EDITION
Hello, There is someone selling the KOMPLETE 14 COLLECTORS EDITION Upgrade on the forums. I currently have KOMPLETE 14 STANDARD Update. Can I upgrade this way or do I need to purchase Komplete 14 Ultimate first? Thanks!
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Komplete 15 Ultimate upgrade price changes from £179.50 to £279.50!! What gives??
Hi, When I go to my Komplete Offers on my account, it shows the update priced at £179.50 as below: However, once I've clicked on Update, the price changes to £269.50: I already have Komplete 14 Standard: I therefore don't understand why the price is changing??? 🙄
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Downloading to an external SSD
Bought Complete 15 Ultimate. Downloading now to a MacBook Pro. I have 1 TB of internal HD so I bought a 2 TB external SSD however during the installation process it never gave me the option to choose the external SSD as a destination. From online exploring it seems some of the download should stay on the internal HD and I…
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HOW to Activate Komplete 13 ULTIMATE From KS
Hi, guys. I recently purchased the K13 Ulti UPD KS. I felt good because I bought it at a reasonable price. And, thanks to the recent NKS collaboration of my hardware I registered KS 15 in my account. So I tried to activate K13, but they said the base product is different. I can't get KS13 itself at the moment, so how can I…
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about Komplete 15 ultimate upgrades for select
I'm thinking of getting Komplete 15 Ultimate Upgrades for select from an official retailer in my country (it's because the payment method I have is not available on official website). And I have "KOMPLETE 12 SELECT for HW" registered to my account. Is it qualified for the upgrade?
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Purchased new MIDI controller MK3 S61 from guitar center but says serial is used
I'm using the chat to submit my issue but I'm not sure if its working and connecting me with an agent. It says 0 waiting time but its been like that for almost an hour now. Just in case chat wasn't routing correctly, I thought it might be a good idea for me to make a post here about it. Purchased new keyboard from store…
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[FOR DELETION] Selling KOMPLETE 13 + KOMPLETE 14 ULTIMATE Upgrade for KOMPLETE
Selling KOMPLETE 13 + KOMPLETE 14 ULTIMATE Upgrade for KOMPLETE Make your offer. Thanks
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Why is my order "Under Review"?
Why is a digital download I paid $1,300 dollars for under review for 2 days now? I am relatively new to the NI ecosystem, but the experience so far has not been great by any means so far. I have had troubles with transfers, customer support, and now Komplete 15 has been pending for 2 days being "Under Review". I literally…
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Is it possible to buy a used Komplete 2-14 Ultimate and upgrade to Komplete 15 Ultimate?
I've found deals on Komplete 12 (and other versions) Ultimate on eBay. So I'm really curious to know if I can buy this and upgrade to Komplete 15 Ultimate for $399 (or $200 on summer sale) Anyone know? Also, does NI send a physical product in the mail when you buy Komplete? I didn't think so until I saw physical products…
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The best external drive/specs for Komplete libraries - in your experience?
Hey all, sorry for the long post but I want to get this right. I use a MBP - a 2019 i9 with 32GB RAM, a 1TB SSD and 4 x Thunderbolt 3 ports (USB-C). It's still great at running Logic Pro with my small but beloved collection of NI goodies (Battery 4, Monark, Sanner XT and a few others). As a new Komplete 15 CE owner, I now…
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S88 and Ultimate 14 - Compatibility with Sonoma
Hi, I run my Macbook with Ventura and think about to update it to Sonama. I can´t find my Native Harware S88 in list of Compatibility with Sonoma. Are there any experiences about the Compatibility? Also with Komplete Ultimate 14? Thanks 🙏 Finn * I'm extremely disappointed with the poor support and the always very late…