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Does the new Izotope Trash download replace the old Trash files/components?
I want to keep the old and also buy the new.
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Why is my order always Under Review?
It's been three days and I still haven't received my product. And it's not even a physical item! Why is the review process taking so long? I've seen others with the same issue, and it's just not fair. All I wanted was to work on my song this weekend with my new gear, but now they've ruined those plans for me. Who knows…
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Tried running Neutron in Maschine and caused lag on the sound on which it was applied
Mixing fully in Maschine is probably not the best option but it's all I have for now. I tried adding neutron to a kick and the kick started to lag behind the rest of the song. I have minimal VSTs running and there are only around 10 tracks. Is this normal behavior? My PC is no slouch. I'm guessing since Maschine is…
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Question about iZotope Music Production Suite 6 (crossgrade)
Hello, I'm interested in buying the iZotope Music Production Suite 6 that is on sale. I own Komplete 14 Collector's edition, so to my knowledge I should be qualified for the crossgrade, to avoid all the duplicates, but on the page the crossgrade option is orange with an exclamation mark, and it says that I won't be able to…
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Certification Courses?
Hi, I searched all the internet and I ended up here asking this question. Please direct me if I’m in the wrong spot: Dear Izotope Team, I am a passionate user of your Izotope RX 10 software and have been impressed with its capabilities in audio processing. I am writing to inquire if Izotope offers any certification audio…
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Upgrading iZotope Ozone 10 Standard
Hi there, As we all know we got Ozone 10 Standard. I'd like to upgrade to 11 Advance. What options do I have? Within NI of course. But since it's not registered in iZotope I can't upgrade it through the iZotope website or PlugInBoutique (which has the best deal currently), right? Or am I mistaken and actually can buy it on…
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Izotope not responding?
Hi I just wanted to ask the community how to get in contact with Izotope? I tried leaving several tickets but no respond... The thing is: I bought Neutron 4 a week ago, the payment has gone through but I haven't recieved invoice or download link. Pretty frustrating so I was hoping somebody could point me in direction of…
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Opening stratus 3D
So, I bought an iZotope bundle and stratus 3D came with it. Everything shows up in Live 11 except Stratus and Audiolens. Audiolens will open on desktop but Stratus won't. It just wants to reinstall every time.
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My products don't show in iZotope Product Portal. How can I get them back?
I've been trying to find my purchased items on the iZotope product portal but they're all gone. They show up on Mac but not PC. There doesn't seem to be ANY support for izotope or NI products anymore. I need to get a project done this week. Please help.
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Purchased Product (iZotope) doesn’t appear in NativeAcess
Hello, I recently purchased Creative Mix Bundle and since then I could find it anywhere. I have tried all basics like refreshing and serial code activation etc. I would appreciate any help! The support team has since 3 days not responded to my tickets, I don’t know if that’s normal. thanks
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Is 'iZotope Elements Suite 8' ideal for mixing instrumental tracks or mainly vocals?
I'm considering getting iZotope Elements Suite 8 and was wondering if anyone here could give some insight on whether it's good for mixing/mastering instrumental tracks or if it's mainly intended for vocals? Thanks in advance!
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I can't login to Izotope - both site and product portal
Hey, Since two or more weeks I can't login to my Izotope account. Both browser and product portal.
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Huge problem to login to Izotope account
Hi, what happen with NI? Cant login to our account, plugin not working because of wrong login details? Reset password, been blocked, no results! We loved Izotope before, right now we need to move over to other great plugins and want money back. Bad! Any idea whats going on?
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payment and serial number problem
Hi,@Jeremy , after being reimbursed I had a new problem when purchasing neutron 4 elements, I made the payment but like the last time I received absolutely nothing, my colleague told me that there was a problem with you but now it's starting to matter a lot I don't have an activation key and I end up with neutron in trial…
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Ozone 10 - Why don't we get a serial number in Native Access/products & serials?
Bought this as part of the K14 UCE - and my upgrade to advanced is expensive. My upgrade from Ozone 9 advanced via the iZotope website is less expensive. However, as I don't have a serial number for Ozone 10 to register on the iZotope website, I can't get the even better offer (likely $99 to upgrade to 10 advanced) via…