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How do i find my serial number if i lost it years ago?
i just dug up my old maschine mikro from years ago and made a new account so i could use it. I cant find any serial number on it and i cant use it if i dont have one. I just need help getting this thing to work i can send proof pictures and everything i just need this to work please.
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missing folders 64bit and 32bit
i'm missing the folders where my vst goes on windows 11 can someone help here is a picture i tried to make my own folder but it still didn't work
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Installation of Native Access fails
Hello, after installation i cannot access Native Access. I get the error message, "Please Grant Permission to Native Access to Install Dependencies". What can i do to resolve this?
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Login screen blank
I just purchased the schema bundle and would very much like to use them but the login window for native access is blank. I own the Komplete collectors edition and have never had this problem before. I followed the steps of removing NTK, removing the app then restarting and installing the app. still get a blank screen. It's…
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How to fix "download failed" in Native Access for mac os 10.9.5
Just purchased Spotlight Collection. When I run Native access, "download failed" occure. I disable firewall, no success. Have no idea what to do next.... Any help? I need those sounds for my work this week. Thank you in advance.
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Native Access is broken
For months now, we have all been putting up with this. It is really unacceptable from a big company like this. I own 3 NI KK keyboards and a Maschine and love the hardware. I have Komplete 14 CE. What I am trying to say is I have a substantial investment. But this pile of broken software has soured my outlook. Everytime I…
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why has Native Access paused when downloading?
I have attached a screenshot to illustrate the problem can anyone provide a solution?
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Return the product
toI bought KOMPLETE 14 ULTIMATE AndI discovered that it does not suit me. Does anyone have an idea if I can exchange the brooms or return them and buy another product?
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Issues with Demo mode, re-downloading, and installation paths on new Computer
I'm hoping for some help regarding this - I put all my instruments on an external hard drive, and connected it to a new computer, which I have NA on, and had transferred everything to the internal hard-drive. On the internal hard-drive, it was working fine, but I wanted to make space on my computer, so I moved it all to…
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What is going on with Native Access and the NI website!!
c'mon guys, please tell me you didnt deploy a change that means no one can log in if thier sessions are expired. I need to get into Native Access to change a folder location. this is not good. I've tried the website login to just get "Cannot destructure property 'accessToken' of 'req.session.params' as it is undefined."…
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Native Access Appears to be missing some pretty important functionality.
Arguably this may be my fault that it is an issue at all but, i am transferring my VST's through the only apparently viable way i can without having to spend months of reinstall times and problem solving all of it. Since Im riding the tides of a new Windows 10 installation Trying to properly source my download locations…
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s88 mk2 keyboard not working with anything external
Hi All, my s88 keyboard is working for playing music but it is not interacting with my daw (cubase pro 13) or any other software program (kontakt). the keyboard is connected straigt into the computer (active). If I open Komplete kontrol and then kontroller everything is greyed out. What is going wrong? tx
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Kontakt & other instruments suddenly unauthorized
This is a disaster. Running Kontakt 6 plus a multitude of intruments on a Macbook Pro without any issue. Then as of yesterday, out of the blue, Kontakt will not load instruments. Software offering me to run it in demo mode, authorize or buy it. Tried clicking "authorize" - nothing. Also noticing that a lot of the…
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Absynth and the Mac Studio
I hope someone can answer this question. I realize that NI no longer supports Absynth. It's a shame really because it is one of the greatest softsynths I've ever heard. I have it up to Absynth 5 performing quite well in my new Mac Studio (Logic V 10.7.8). Ventura 13.5. You can likely infer my question. When I upgrade…
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how to reinstall all libraries at once ?
The external disk with all my NI libraries on it has crashed and I need to reinstall them all. However, in Native Access I can only install them one by one (and I have 323 of them). Is there an easy way to reinstall all the libraries all at once on the new SSD drive? I just did the first two but this is going to take ages.
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Can i use The instrument packs on native access to make music for my twitch intro/outro?
Hey Everyone! So i have a specific question in mind because this i believe falls under the "Commercial use" due to the fact that this is connected to twitch / Youtube, Can i use the Instrument packs [Such as Kontakt, Analog Dreams and Etheral Earth] in the Native access to produce music [not the standlone sound packs they…
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"Please grant permission to Native Access to install dependencies" Win 11 Pro Problem
I can't successfully install Native Access on a new fully updated Windows 11 Pro PC. I always get stuck on "Please grant permission to Native Access to install dependencies" I have visted and followed all the instructions…
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Can't Download Lores and Fables
Hi, Thanks to everyone is gonna be able to help me. Can't download neither Lores or Fables. The download slow or fast can go up to 48-50 GB then it stops. I try to pause it and restart it. Close and reopen native access, but it can't finish the download. Never had this problem with other instruments. Macbook m3 pro, Sonoma…
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New Native Access doesnt "load" and show my products
I deinstalled, but no effect after reinstallation Windows 10 any advice?
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Soniccouture purchase not appearing in Native Access
I purchased a package of several Soniccouture libraries bundled together via NI. I paid for the bundle during checkout, and the purchase was approved by my credit card company, but the items do not appear in Native Access. It has been two days. I have tried to resolve this through the NI website support, but when the chat…