Native Access

Recent discussions

Error Message
Hi there, i´ve got the error Message attached. I don´t know, how to install the Product.
Download failure
I just created an account and am looking to just the free komplete start. I am going to be added some getgooddrums libraries. I have tried to download the kontact player 7 as well as everything else under the ‘new’ tab. Every one of them fails. I am signed in, have followed the downloading steps, but am still unable to get…
The serial number for MK2 has already been used I need support/help
There is no way I can contact a support team or make a ticket to get in contact with anyone about this issue. I've purchased what came to be a new Maschine MK2 from Goodwill auction, everything came in mint condition only that the previous owner had used the serial number? Help!?!?
PROBLEMS WITH KONTAKT LIBRARIES
Hi y'all i am having 2 problems with my kontakt libraris thru native acces first problem Piano colors stops at 17.66 gig and it says download failed, i also have this problem on my laptop. Both computer and laptop are having enought space for downloading and installation !!! --- second problem My computer works fine, it…
Native Access 2 - Latest Version?
My current version is 3.8.1 (862876e / 1.15.2.0). There is no mention of whether it is Native Access 2 or not. Does anybody know if this is the latest version and if it is Native Access 2, please? Would appreciate if someone could give me a yes or no answer. Thanks everybody!
Ability to uninstall products automatically within Native Access
I've seen that many have had issues with this and now I myself am having issues uninstalling manually. The uninstalled products are marked with a "Repair" thing. Can NI please make it possible to uninstall products within Native Access? Like many other download managers do nowadays...
installing 3rd party library: folder invalid - tried every suggestion from NI
Hey gang, Installation problem with Keep-Forest Evolution - Devastator Warzone. Downloaded product from them directly, put it in the folder with 20 other libraries. opened Native Access, put in the serial number, when it says ‘Locate’, message getting is "path is invalid". Tried every suggestion on NI: I have the right…
Impossible to register Maschine+
hello i bought a maschine plus yesterday and can't register. it is marked registration fail on the machine and serial invalid on native access. Please help me!!
how to download on external hard drive
so i have been having a lot of trouble figuring this out suppose to be simple but has takes 6 hours of my weekend for this, here the issue have had it downloaded on my pc and is taking up too much space so i uninstalled everything went into my preferences chose the recommended routing options but then its continues to…
Could not create new file or truncate existing file
I've set up everything how it should be. However it always tells me, that it can't be downloaded. I've set up everything, how it is recommended at the knowledge base. Can someone help me out?
[BUG] After recent Effects update, loading them freeze FL Studio
Hello, recently there was an update for effects products in Native Access, after it I can't load this effects in FL Studio as it freezes the whole program. This update was released on2024-04-15, its for example 1.3.3 version for Bite, Choral, Flair, Raum etc.
Native Access 2 won't even open on MacOS 11. how to make work?
i have a 2014 macbook pro running osx 11.7.2 i recently got a copy of komplete 14 from a competition i tried to install ozone 10 standard. access "downloaded" it but then logic wouldn't find it. went back to access and it said it wasn't installed. repeated 3 times to make sure found out there was a native access 2 now and…
Native Access 3.9.1 version Problem
There are two problems. The first one after updating Native access, missing the available product and some of the installed products and showing some of the plugins with Demo , whether problem from bundle collectors edition 14 or from the native access software. I also tried the native access 3.8.0 version one also not…
Please!!! Missing Plugins in Native Access and Kontakt Plugins in Demo Mode
KOMPLETE 14 COLLECTORS EDITION plugins missing from Native Access, some are opening in Demo Mode. Kontakt 7 and many other plugins that I have purchased from Native Instruments are not showing in Native Access MacBook Pro 2021 - Apple M1 Pro - 16GBRAM - 1TB Storage - Sonoma 14.0 Full Disk Access enabled. Thank you all…
Native Access installation failure error
Native Access is continuously failing. I am getting an error "Installation failed: Review your location preferences" when trying install or re-locate ANY library. I tried reinstalling NA. All libraries are showing as ready to install but I cannot install anything with getting the above error. The paths are all correct and…
How to install latest Native Access
I have been unable to install the latest version of Native Access. I contacted support and followed their instructions, deleted everything was still unable to install NA. Now Kontakt does not work at all. Anyone else have this problem? I’m running Mac OS Big Sur. Any help would be appreciated. David
my m32 encoders only work in standalone and not in live 11
my m32 encoders only work in standalone and not in live 11
Native Access 3 Asking for Admin Password Every Startup on Mac
I am running Mac OS 13.2.1 (22D68), with Native Access Version 3.2.0 (3757095 / 1.10.0.0). Every time I start NA, I am prompted to enter my admin password for my Mac (not the NA password). That never used to happen with NA 1 (I never installed 2, skipped right to 3). Why is this? It's not a big hassle, but it sure is an…
How to restore/recreate nicnt files?
I recently did a fresh install of Windows 11 to my machine (previously had done only an upgrade to Windows 11). All my Native Instruments content files are located on a separate/untouched drive, which shows all the folders for everything there. After a tedious locate process (no obvious auto-locate or auto-repair function…
Trying to find support for incredibly slow download speed from Native access about 10k a second!!
Hi, Any ideas on why Native Access is sooo slow today - New computer, wanted to install NI products but so far installed one expansion of 17mb after 6hrs! - Tried on old computer (PC) and another (Macbook AIR) too and still slow speed. Checked on ookla and get 350mbs so connection is fine and other installers eg izotope…

New questions

Native Access not working
It's not working and downloading to my 2 tb external. how do I get this software on my 2 tb? and ive had some one else on my NI account I put on his computer for the production things fell of and is it b/c of that?

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Current known issues

Native access stuck on loading products. (Native Access 3.10.3)
Hey guys i downloaded native access on a new PC, I want to install my libraries but the loading page on native access is stuck on "loading products"
Can't log in to Native Access.
OK. So here's the problem. I'm not able to login to Native Access. I'm getting the attached result every time. Over, and over again. I have have followed every single support option available - including the one here:…
Native Access 3.12.0 won't open
Opened NA on my PC this morning for the first time in a few weeks and it said it would update after restarting the program. Clicked the restart now, and now it won't start. Double click the icon and get blue spinning wheel for half a second, but the NA never opens. Uninstalled NA and reinstalled and rebooted the PC, but…
Maschine Software won't show up after Hardware registration
Hello, I bought Maschine MIKRO MK3 and registered the hardware in NA. The instructions says that the software serial should show up in NA after registration of the hardware and I've refreshed NA several times now. So far only Massive, Monark and Prism show up but the MASCHINE software not. How can I resolve this issue?
Clean My Mac causing a lot of issues with our products. Please read.
Hey everyone, we've seen a lot of issues recently due to Clean My Mac's latest version, it's deleting crucial files or login items necessary for our programs, like the following: Native Access missing products Kontakt missing libraries Komplete Kontrol mk2 keyboards host integration not working. So if you're having a…