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FYI: Native Access wipes out the Windows' Control Panel content
Native Access wipes out the Windows Control Panel content when I uninstall the plugins straight from the Native Access app. I was able to reproduce the effect by reinstalling the plugins and uninstall the plugins from the Native Access app. As you can see (Time & Date), This is my main computer for NI & Vienna. I still…
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Unable to install NI Previews in Native Access
Hi there, I've attempted to install NBPL NI Previews (8.50GB) from Native Access on 2 Windows PCs, as well as manually mounting the ISO file, but I've encountered difficulties. It appears that the installation process is being interrupted or corrupted midway. Please see the attached pictures for examples of the issue. Let…
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Problem with downloading Reaktor 6 via Native Access
Hej, I have problem with loading Reaktor 6 on my new machine using Native Access. N.A see every available applications, but when I try download any of them, It's impossible and message appears "download failed" I tried solve problem with helps from support (full disc access, three different location for download,…
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Native Access slow download
Hi everyone, i'm trying to download Kontakt Factory Library 2. The process is very, very slow, and continuously stops. I followed every instruction from NI Support, but no solution. Already read other topics, but didn't found how to solve My internet access, firewall etc... are ok. Any help? Thanks!
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So my Native Access is trying to have different products from Komplete 14 Install On Disk Drive D:..
My computer only has a local drive C: and for some of the programs, it wants to install on/through a disk drive that does not exist. For example, Massive X, one of the main reasons I wanted to get the bundle, will not install properly. I went from Native Access 1 to 2 today to see if that would help resolve the issue,…
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Multiple Libraries Are Gone
Hello, I am on Mac 13.3.1. I would say 10 plus libraries are gone from my Native Access. I've reinstalled Native Access. I have not performed any updates today. All libraries were there 12 hours ago or. Does anyone no if there's an issue on Native Instruments end? Yes, I sent a ticket in. Thank you in advance!
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How do I install Kontakt 6 via Native Access?
Hello, I own Kontakt 6 and this is confirmed in my NI account. I have the serial number. I wish to install Kontakt 6 in a new studio via NA 3.9.1 I know that Kontakt 6 is described as “Kontakt” in NA. There is no visible option to download the installer/app. All of my other products are visible in NA. I am using MacOS…
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Native Access can't connect after update.
Native Access has displayed "Cannot connect to Internet." since last update. "Retry" button, reinstalling, and restarting computer do not resolve issue. Screengrab image attached shows message as well as "about" dialog to show version/build. I do not have a VPN. No other applications on computer are having issues…
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Native Access 2 stopped working.
Following an update to Native Access 2 a couple of weeks ago it stopped working completely. I simply could not get it to work, even going to the extent of restoring my system, Windows 11 Pro to a restore point pre-update. To no avail. Access 2 refused to download fully paid for and legitimately licensed products. Having…
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Kontakt Switching to Demo
Why is Kontakt all of the sudden not working? it's asking me to buy or use the demo, when I've been a paying customers for a couple of years now. ******? It's having a MAJOR impact on my work and income, this needs to be solved ASAP! Seems like a bug on NI's end since I see it happening to some of my friends and colleagues as…
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problem installing joshua bell
Hi, I just changed computer and external drive I have been able to install all my library except joshua bell No install button near the icon, only locate and i dont know the path i should choose.i have the serial number and the library is shown in native access but for some reason it behaves differently .thank you
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Arturia library not present in Native Access
Hi, my situation is this, I changed the external SSD where the Arturia libraries were and copied them to a new SSD. On asc I inserted the new path and now the entire library from kontakt, komplete and native access has disappeared. I followed the advice to reinstall the third parties and I'm doing it for every single…
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Some updates load extremely fast then stall
Hi, I'm trying to update Analog Dreams & Ethereal Earth from within Native Access 2. Both downloads jump to about 95% completed in no time and then stall. There's no activity on my network, so I'm sure it's not downloading anything. Other products worked well. Clearing the NA cache didn't work. Is this a known issue?…
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Daemon literally will not run on my computer and I have no idea why.
So I've been using NI plugins comfortably for a few months now. Recently I decided to reinstall windows on my computer to de-clutter. Now Native Access gets stuck on the "loading products" page. I look up why that might be and find its because NTK Daemon is unable to start. Quite literally in the service dashboard, when I…
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Guitar Rig 7 Pro license not showing
Hi everyone, I have a Guitar Rig 7 Pro serial that I received with my purchase of iZotope Music Production Suite 6. I entered it into Native Access and it said it added a license for Guitar Rig 7 LE. However, it doesn’t show up as an option to install Guitar Rig 7 LE or Pro. I tried deleting NativeAccess.xml and hit reload…
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How can I uninstall the older version of Native Access without the mia.lib file?
I cannot update Native Access. When I try to uninstall it, nothing happens. When I download and run the latest installation file, the older version cannot be uninstalled and the two error messages appear. I have already tried several times. What could the "mia.lib" file be? Who can help me?
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Native Access cannot load the products
I have tried to open Native Access and it cannot load the products, What can I do? I have installed the latest version.
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No option to download to external drive
Invalid Path. Since January 2024, I have followed all steps, including Full Disk Access and reformatting all my external SSDs to the new mac format, and I STILL cannot download my NI products to any disk other than the Mac internal drive, which would be completely filled in no time. How can I download my recently acquired…
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How can I fix "Installation failed. Review your location preferences"? for downloads
My external hard drive died, so I'm trying to start from scratch. I had some backups on another SSD and copied those to the new hard drive in APFS format. I still have to download a bunch more stuff, but NA2 won't let me download ANYTHING, even when I set the locations to the defaults. It just gives me the "installation…
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Can only relocate Libraries
Hello, I'm new to native instruments, and I am having a hard time getting them to work. I just purchased everything, and someone transferred the licenses. My native Access allows me to re-install some apps, which is what I need, but the others only allow me to relocate, but the files are not on the computer is there a way…