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Need to change my email address but the change doesn't hold.
I've been trying to change my email address in my NI account for Native Access, but when I try to do it the change doesn't stick, it just reverts back to my old email address. I tried to go through the support system, but it's going to send the reply to the email address that I don't have anymore. Does anyone have any idea…
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Traktor Pro 4 Steams
I made the Steams with Traktor Pro 4, but when I load them into the deck, sometimes the voice is lagging behind the drums. How can I fix it? I use Traktor S4MK3 with Windows 11 - Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz - 16 GB di RAM Thanks
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How do I download to MacBook Air in conjunction with an external SSD
OK the title pretty much says it all. I'm pretty sure I can do this but need to find instructions. Given a 256gig ssd in the 'Air', I want to install with large sample libraries (Kontakt etc) to an external drive with the main software (Kontakt etc) on the start up disc. I currently have Komplete 12 Ultimate CE so there is…
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native access
native access is not working
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Super 8 keep asking for activation, please help
I have super 8 I'm a genuine 13 buyer Super 8 is installed They keep telling me to make it active I get the same message even if I reinstall it Other virtual instruments and effects work well I keep getting messages telling me to buy Super 8 only with activities Please help me. I can't work on it It's the same even if you…
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Relocation Question
Hi, misspelt my Native Instruments directory, but didn't notice until after I had installed Komplete 14 CE. I renamed the directory to the correct name and and used the "locate Product Content" in NA and everything seemed to work fine. However, all content was up to date before I did this, yet after I did it, there were 28…
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Unable to locate the mk3 software to download
I am sure I am missing something really obvious but online it confirms I registered the serial number and says I can download it the software in the APP but the application doesn't list my piece of equipment. Most items are only pictures without names and I tried download all but it said I had the wrong location. The…
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How to change the midi channel on my S61Keyboard MK3
Cannot find the Midi button, where it use to be in Komplete Kontrol 3.2, and I cannot find how to change the midi channel??? Any Idea.... Gilbert
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"the process cannot access the file because another process has locked a portion of the file"
i heard from reddit that the nktdaemon installer shouldnt even be seen. i dont know whats causing this. im on windows 10 and the installer version says 3.13.0.0 and im using windows installer as well. i ran the installer as admin. i downloaded native access from the official website and when it said its installing…
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how do I get Native Access to update properly
NA has been trying to update Kontakt 7 for 2 days. I stopped it, uninstalled old Kontakt 7, but then when I started NI back up, it's still trying to update K7. So I completely uininstalled NA and reinstalled it. As soon as it started, it says it's installing Kontakt 7. I'm at a loss as to what to try next.
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Electric Mint failed to install
Hi! I have had some problems with my PC and it seems that I have lost the NICNT-file from earlier installation. I have now installed many of my instruments from NI Access, but Electric Mint failed to install. Couldn't uninstall earlier installation. How can I get it back and install it as it was the first time? Can't…
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Download failed - invalid location
Never had a problem installing new product before. What should the download and content folder be set to please?
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NTKDaemon Error When Installing Native Access
Hi, I've tried to install the Native Access software, but got the following error: I've tried the solution in the link below but it failed: More specifically, I didn't know what to add at "Add User or Group": Is there anything else I can do to install this software successfully?
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My new instrument is missing
Hello, I purchased the following product yesterday: Session Guitarist - Acoustic Sunburst Deluxe (1). Unfortunately, it does not appear anywhere in my Native Access or in My Products and Serial Numbers. However, it does show up in my purchase history. How can I resolve this issue? Thank you for your assistance. Best…
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Native Access won't allow a custom content disk location
I want to use a 350GB APFS partition of my internal SSD. NA simply shows error, error, error… No suggestion is offered to remedy this. Lacking any explicit support for this, I have tried a long list on my own. Naming the drive's root level Kontakt Library, NI Library, NI Libraries, Kontakt Content, NI Content. every…
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How do I open a support ticket
I just want to open a support ticket, but cannot find where to do that. It seems to be well hidden. Thanks
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Why did KK change so much in the update?
I have used Komplete Kontrol for a number of years and for me, it was simple and easy to use. The main reason for using it. I couldn't sing it's praises more. But now, I feel software engineers create updates for no reason other than to keep busy. "if it isn't broken, don't fix it"!! Everytime NI change the look of…
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Is there a fix for missing pictures on Native access?new install. 6 months issue.
I erased my laptop. first install is native access. no graphics. I created a new user on NI with no products. still no graphics. some time around Feb. I got a new m3max laptop. so I installed new NI native access and got graphics on the products etc. after an update it broke. got no products. with the support advise I used…
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I need help from native to return the purchased product, not registered
Hello, I have decided that I want to return the voicesynth 2 product that I have just purchased because registration is required, which is annoying to me, I am asking for a refund because I did not download the product and did not register it, but I don't see any possibility of returning and receiving the money, why is…
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native access download failed
I installed the latest version of "native access" but it won't let me download the software. The message "download failed" appears.please help me.