"Download Failed" in Native Access only when trying to download to external drive

Ryan Audy

I recently had an external hard drive fail that had all of my NI libraries on it.. So I'm currently trying to reinstall all of my content onto a different external HD, however when I click "install" I am immediately met with a "Download Failed" message, with no explanation why.

I've noticed when I set my content installation path to somewhere directly on my Mac, the issue no longer exists.. Why is that?

I've tried installing it onto my Mac and then moving the content over to my external hard drive manually, but then it seems Kontakt doesn't register the product.

PoorFellow

https://community.native-instruments.com/discussion/39321/download-failed-in-native-access-only-when-trying-to-download-to-external-drive

Apart from a casual mention then we do not even know what is your computer type and exact OS version , but since we know that it's Mac then there is the Mac users must do to check :

ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats

Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)

PoorFellow

https://community.native-instruments.com/discussion/39321/download-failed-in-native-access-only-when-trying-to-download-to-external-drive

Apart from a casual mention then we do not even know what is your computer type and exact OS version , but since we know that it's Mac then there is the Mac users must do to check :

ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats

Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)

Ryan Audy

I have a 2023 MacBook Pro 16inch with the latest version of Sequoia.

thanks I’ll look into that