Library registered but invisible
Hello
I purchase 2 librairies vst about 4 days longs.
Drums of War III and CineBrass Sonore
The problem is I can't download CineBrass Sonore because doesn't appear on my products list Native Access.
I send an email but I still waiting for download the product. Someone of Native can resolve the problem please ?
Thanks
Answers
-
First check if the products lists as Registered Product at the MY PRODUCTS, SERIALS, AND DOWNLOADS page .
If it does then be sure to be using latest version of Native Access for your OS else try resetting the Native Access XML file , look at section 8 here : My Product is Missing in Native Access .
If problem persists then please contact N.I. Native Access and Installation Support . In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care
0
Categories
- All Categories
- 19 Welcome
- 1.4K Hangout
- 59 NI News
- 713 Tech Talks
- 3.7K Native Access
- 15.3K Komplete
- 1.8K Komplete General
- 4K Komplete Kontrol
- 5.3K Kontakt
- 1.5K Reaktor
- 355 Battery 4
- 795 Guitar Rig & FX
- 403 Massive X & Synths
- 1.1K Other Software & Hardware
- 5.3K Maschine
- 6.8K Traktor
- 6.8K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators