Maschine mikro mk3 software
I need help, yes native access does not appear the maschine software for download, I state that I have registered the product and also the id. I can't find a solution. Tnx
Answers
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If the product missing in Native Access is listed as registered on the MY PRODUCTS, SERIALS, AND DOWNLOADS page then be sure to be using latest version of Native Access for your OS , else then you can try resetting the Native Access XML file , look at section 8 here : My Product is Missing in Native Access
Otherwise then :
Is this a new or a secondhand product ? If so then if there is any hiccups or problems in connection with a license transfer then the forum can not help you and you need to contact N.I. Account Support . In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care . Also : Quote Matt_NI : All you need to know about License Transfer
If this is a new product then : Quote Jeremy_NI :
There's an issue with certain serials not being released with Maschine hardware that were bought through retailers.
But first of all make sure that your operating system is supported:
If your OS is supported but still no Maschine 3 or supplements in Native Access then please get in touch with our support here: N.I. Purchase Support
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Tnx for you consideration, my maschine is secondhand product, but have everything serial and ID also my os is OK, windows 10 16 GB Ram and i7 processor.
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