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Native Access issues after update
Hi everyone, My NA updated automatically only to then show I had lost all of my Kontakt instruments (I have Komplete Kontrol collectors), to the point where they don't even show up in NA as options. Meanwhile most of the Reaktor ones show up as "demo". I entered the serial number and nothing. I don't quite understand how…
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Session Horns Pro 1.5 download fails
all other updates worked fine - not this one - Help!
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Samples Greyed out
When I upload a sample from an expansion pack or anything it defaults to being "greyed out" and i have to click on it to activate it in the DAW. Is there anyway i can do this in the hardware or have it default to being activated thanks
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Native Access installation failed（win11）
我的 Native Access 是最新版本，它在安装软件的时候显示安装失败（Installation failed）。请问怎么解决这个问题。 win11
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Why Is My Native Access 3.0.1 Stuck On Loading Products?
So I just updated my native access to 3.0.1. Now when I load the app, it just goes to the loading products page and sits loading. I have left it for hours and no progress. Is this a known bug? And how do I resolve this asap please?
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Native Access doesn't show installed Traktor Pro
Hi, I've recently update Native Access to version 3.10.3 (f6d63dd / 1.17.2.0) but still it doesn't show my bundle Traktor Pro + S3 controller even though I've already registered it and Traktor Pro software is working correctly. I tried: - refreshing manually - re-inserting the serial (I get the answer that it is already…
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Native Access 3.2.3 + 3.5.3 links down !
The DL links to Native Access 3.2.3 (Intel) Native Access 3.5.3 (Intel) are down! https://drive.google.com/file/d/1Q3TYZ-zAzqfDa3-n6tmkDsGhclU49-1M/view https://drive.google.com/file/d/10yau3usS2NzBEE_iBuKtl4xJeJQq1gdA/view?usp=drive_link Does anyone still have the original files? Why are the NI files hosted on google???
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Cannot relocate Previews (NBPL)
Seems like the global paths set in the preferences have no effect on the location of the Previews. Native Access still looks for them in the internal drive. Please fix this! I have very limited space on my internal M2 drive and the Previews take a lot of space. These are my preferences: This is the location for the…
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Native access problems..long loading and failed updates
Ive got issues I hope someone can help. I've updated my computer and got larger harddrive but I keep getting errors saying can't download or can't install no harddrive space available but I have enough. I've checked my install paths and it's correct I've got enough space. Also native access is really slow it can take over…
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Install products on a second PC
Hi, I am at a new address which only has an ADSL connection (very slow). I have to download several recently purchased libraries, and it's taking a lot of time. Is it possible to recover downloaded files and copy them in a second PC without downloading them again (even while logged in to my account with regular license)?…
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Suddenly my product's license says it's a demo version
I definitely purchased your company's products and was using them well, but suddenly the licenses of the products I was using well changed to demo products. This problem is occurring with your products before important work, causing considerable disruption. Very disappointing. How can I solve this problem?
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Just Installing - no Instruments available at Native Access
Hi, I just downloaded Kontakt, Kontakt 7 and Controller Editor. There are no sounds installed and there is nothing available at Native Access. Basically I have these empty shells of a software and I don't know where to go to get the content. Thanks, Barry
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Can't download libraries due to storage space
I have several N.I. products that I want to download but cannot because Native Access is telling me that I don't have enough storage space. The External drive that houses my libraries has 2.5TB of free space. My initial problem started with macOS Sonoma having over 580GB of "Purgeable Space" that it refuses to clear up. My…
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How to completely uninstall
Completely remove everything installed by Native Access including Native Access. This is a nightmare. I just want it all cleanly off of the system, please. Macbook M2 Pro - Sonoma. As of this date, all of the latest releases are what is on this system and completely malfunctioning. I don't want to go into it further. I…
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How do I upgrade my Izotope prducts?
I purchased standalone Izotope Products years ago. Everything from Nectar to Ozone to RX. If I wanted to upgrade to the latest version, what do I do? What exactly is included in my Komplete 14 bundle and what is not? This is very confusing.
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Native Access "unable to log in"
on MacOS Sonoma when the password dialogue comes up and i fill it in and submit, it just does nothing. after two attempts i get the message "unable to log in. please see our knowledge based for more information" which just says to restart, to download the current version (already done twice), and disable a VPN (never had…
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Missing Libraries and Demo mode in native access
Hi all, just today a lot of my libraries have disappeared from Native access (kontakt 7, spitfire chamber etc) and as you'll see from the screenshot, a lot of the libraries are saying 'demo'. When I try and open K7 in logic its asking me to activate it which leads to native access but then it is unfindable. Is it possible…
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Serial number screen problem
My kontrol s88 mk3 was stuck on the default midi template when i had kontakt 7 open in logic on my mac, so i decided to reset it to the factory settings. When i did that it told me to put my serial in to native access , so i did. The problem is the screen didnt change.
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Can't register (or even see) Battery 4 in Native Access
Super PO'd at NI today. I've had Komplete Ultimate 11 for years now, and today Battery 4 just decided to stop working and drop into demo mode. I go into Native Access, and Battery is not even visible as a product; there's bunch of other crap I don't really use that's there ( Huh? I bought it years ago as part of Komplete…
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How to return to previous version Komplete Kontrol
Hi! I updated Komplete Kontrol to the latest version, but now I'm unable to open it in my DAW (Cubase Elements 9.5). Is it possible to return to the previous version of KK or somehow fix the system so that I can use it on Cubase? Thanks!