Hello Native Instruments Support Team,
I recently purchased [native bundle], and it is visible in Native Access. However, my Native Instruments website account does not reflect this purchase. I would like to upgrade the product, but I am unable to do so because my account does not show that I own it.
Could you please assist me in resolving this issue or guide me on how to proceed with the upgrade? If you need any additional information (e.g., purchase receipt or order number), please let me know.
Thank you for your help, and I look forward to your response.