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Installation failed, review location preferences (Windows 11)
This error occurs while attempting to install the Hardware Connection Service during the initial setup. The first sign of trouble was that several apps don't have labels in Native access… After going through all the release notes I made an educated guess and found it. After the error it says "queued" and throws the error.…
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Moved to external hard drive - Yikes this is a mess!
I was really excited to purchase Komplete 14 this year especially with the discounted offers. Here is my problem, it looks like I botched the installation and in a attempt to have everything I own on the same external hard drive, added insult to injury as now the pathways are all messed up. I have attempted to use both…
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Kontakt 7 disappeared from Native Access and all instruments turned into demo
Hi. Suddenly Kontakt 7 disappeared from my Native Access (3.11.1) and all tools became demos. I followed the support advice but I didn't solve the problem. In a panic I bought 2 more versions of Kontakt and would like to get a refund. Please help me
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Does installing Native Access no longer make me eligible for a return?
Hi. I was super excited to receive my s88 today but after spending all day, and more $$ just trying to power it up, and after reading deeper into reviews about broken keys and glitchy software, I am terrified to install anything. Does installing Native Access and running firmware updates no longer allow me to make a…
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Native Access relocate/repair problem
Each time I login to Native Access it asks to relocate/repair about 25 of my libraries . I have all my libraries on an external SSD drive and Native Access asks to relocate/repair each time I reconnect the drive. Should I delete all NI preferences and reinstall ?
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NA stuck on installing a product.
I have the latest buggy version of NA2. It is stuck on installing a product. I tried refreshing, quitting, restarting, etc. It always shows that the product is installing, and there is no way to cancel. So now I cannot install anything. The product is already installed.
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Midi Keyboard serial number
i just dug up my old MIDI Keyboard A49 from years ago and made a new account so i could use it. I cant find any serial number on it and i cant use it if i dont have one. I just need help getting this thing to work i can send proof pictures and everything i just need this to work please.
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Native Access failing to install updates
I think the Install Helper Tool is failing to install properly in my Native Access. I keep getting the error message which sends me to the article about going to security and privacy on my Mac to checkmark the proper full-disc permissions, however all of my permissions are granted, so i have no idea what is wrong. I…
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Native Access complete uninstall windows
Hi folks, Can somebody help me out on how to uninstall all the files from Native Access + libraries on windows so that I can do a fresh reinstall? This is the only documentation I have found below but this needs to be updated as I don't want to do that manually…. I have Komplete 14 Ultimate, it would take ages.…
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Native Access not updating
I keep getting this double message every time I open Native Access. It doesn't update when I restart.
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Never received serial number for duets purchase
Today I purchased NI Duets instant download option for 49.99 and received all the confirmation email except the email with the serial number. Has anyone else had this issue? I put in a ticket but have not heard any response. Not sure what is going on!!
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How can I log off from another computer (not mine)?
Hey guys, my user account was logged into another persons laptop and now he is using all my software and products….how can i log it out of his device or stop him from having access to all my stuff??? i have tried a password reset. thanks
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Where can I download an older version of native access …
I have the latest one, but it has messed up contact seven and complete control to the point where they don’t work and won’t update
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How to get vst2 version of Massive?
I just bought Massive because I was trying to load a project that used it. However the project uses the vst2 version, and after installing Massive, I can see inside Native Access that only vst3 was downloaded. I'm on PC by the way and using Ableton for reference. Thank you!
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Reaktor 6 and Supercharger will not install "Repair Status"
Neither option works on Windows 11 Pro 64 Bit Native Access 3.11.1 "Reinstall" or "Relocate". Any help with this would be greatly appreciated.
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{ HELP ! } my native access keeps loading products
after some problems solving process (when i opend my fl studio and insert kontakt 7 trying to do some music stuff, it poped out a window says that i am on a demo version of the kontakt , and i couldn't log in to the native access either etc ) i got this one just keeps loading all the time at first i thought it might be…
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Install/Repair error status on library files
Native Access is pointing to an external drive that I was using on my initial download of the software library. Unfortunately, that drive has been reformatted. I have since changed drives to internal. The new drive location has been changed in preferences to reflect the new location. I have several "Repair" and "Install"…
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What do I need to download to my laptop vs external hard drive?
I just got a Kontrol S49 and was to download all of the apps/plugins/libraries that came with it but my laptop (2019 250GB Macbook Pro) does not have enough storage to handle all of it. What should I be installing on my laptop and what should I be installing on my external hard drive. Thanks in advance!!
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Nearly 300GB of space and getting not enough disc space error
I have well over 250GB of disk space available on my computer. I am trying to download Electric Vintage but I keep getting the pop up: 'Insufficient disk space to download or install' Surely 200GB of free space is more than enough given this plugin only takes up 8.5GB after the download is completed. Have also tried…
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Maschine 2 software not installed inside Native Acces
Dear Community, I have a problem with couple of things inside Native Access. My Maschine software looks like it is not installed, together with other plugins like Massive etc. Ussually inside of Native Access i could see that this producys was installed but now I have only OPEN tab bellow the product, as you can see on the…