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I haven't received my Komplete 15 Select via E-mail
I registered my new Komplete Kontrol M32 4 days ago. I bought it since it came with great offer, Komplete 15 Select for free. I've been waiting for it since it says it may take up to 48 Hours , but haven't received anything yet. Customer care agents takes days to reply, i asked them 4 days ago but haven't received answer…
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Is Native Access down or just me? Jan 2, 2025
I am a new user. Bought Komplete Standard for Xmas. Installed GR and OZ to start. Today I was gonna install more, but I get this infinite loop…
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Native access and NTKDaemon are both crashing or frozen on installation
I just recently bought a PC runs Windows 11 and every time I have tried to download and run native access it makes it to installing dependencies and then stays on this. I see on the site to download NTKDaemon which makes it to installing and says status: Windows Installer and then is just stuck on the status bar going full…
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Installing Komplete 15
Hi, I purchased Komplete 15 collectors edition. I spent a fortune and I can't figure out how to get it to work. I installed Afro Beats for instance. It doesn't show up in my plug ins on pro tools. Lets start there. I'm horribly NOT tech savvy. Is there a suggested youtube video? Thank you for taking the time Happy Holidays!
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License transfer
Hi, my son give me their traktor controler S4pro we made the transfer to pass to me the kontrol, now the problem is how to find the software to instal it on my windows computer, downloaded active-acces_2.exe, opened the file but doesn’t show the software to install, show only controller efitor,kontact 6 player etc. any…
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A few Lingering problems installing Komplete 15
I've upgraded from Komplete 10 to 15, on a different computer than I originally installed Komplete 10 (I don't think that matters). I used Native Access and have installed everything successfully (it appears) except for Ozone, Trash and Vocal Synth. These three have an "Add Library" option. When I search for what that…
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Awaiting lisence transfer for serial on maschine mk3
I bought an maschine mk3 a week before Christmas seller sent me a screen shot of transfer request i still have not received anything on my end or his
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License Transfer HW Special Offer
Hello and happy new year to everyone reading! Is it possible to sell my KOMPLETE 14 SELECT for HW Special Offer license without selling my KOMPLETE KONTROL M32 HW? I have a potential buyer who doesn't require the M32 keyboard so I was wondering if I could sell the two separately. Thanks in advance for any help!
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Downloading Traktor Pro 4 on macOS sonoma- queued?
Hi, just updated to Traktor Pro 4. Reinstalled Native access and all going good… but when installing it says an instant fail then it says its queued. Unsure what this means…? help please
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Maschine Mikro MK3 Software not appearing in Native Access
Dear all, Good day. Hope you're having good time. I wish to bring your attention to an issue regarding "Machine software" not appearing in Native Access. I had recently bought Machine Mikro MK3 HW which was delivered today, and I tried registering my product by adding serial number on native access. It was successful. Now…
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How to remove products I do not own from Native Access?
I used to own more than I currently do, and I've also had the subscription at some point. Now I have no idea what products are mine in Native Access. I would love to remove the ones I don't own, so I can download (and see) only the ones that I DO own.
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How do I get past the NTK daemon error message?
I tried updating native access, but NTK daemon won't install. It keeps telling me that I need to check privileges or something. I don't know what to do.
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What do I do if the serial number for my old maschine mikro isn't visible anymore?
I have a Maschine Mikro mk3 that I havent used for a while. I was gonna start using it again, but they told me I needed the serial number to continue. Once I was gonna check for it I realized that the serial number has been worn out through the years so its gone. The only thing visible on the white stickers is half a…
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guitar link ucg 102
i have an hold mac mac os 10.13 and an hold guitar link ucg 102. the disk to download resul damage. there is an solution to refix on my computer? thanks
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Maschine software isn’t available in native access
I can’t get Maschine software in native access, I sent a support ticket 2 days ago but still no answer. Does anyone know how to fix this problem?
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Do I need to uninstall NI software before reformatting my drive?
I need to reformat my drive and re-install everything (Disk Utility is reporting a partition error it can't repair). Do I need to uninstall all the Native Instruments software before I do this? I'm planning to restore the drive from a backup after reformatting it. Also, is there a way to de-activate NI software before…
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What/How to download for Micro Maschine?
I'm exasperated at how insufficient the documentation for this product is for the bare-minimum aspect of performing the initial software install The hardware comes with a link to: Your awful website won't let me post links TO YOUR OWN WEBSITE! I have downloaded Native Access and entered the hardware serial number into…
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Missing library on Maschine 3
Hi all, Today I open Maschine 3 and the library is empty but if I open Maschine 2 is all ok. It's not the first time that I open Maschine 3 and only today I found this problem. If I go on file→setting→library I found all my libraries, I rescan them but nothing, still empty… Anybody have a suggestion? Thanks for all
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How to recover a product when samples are deleted?
By accident, I have deleted the samples for Embertone products and more. I tried "relocating" it asked me for a path, they were Of course not there. There is no re-install option to me on Access on my WIN 11 system. How do I re-install please?
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Revert back to previous version of "Soft Drums" in Native Access
Hi there, So, I updated one of my products through Native Access (Soft Drums, updated to v2.0.1) but now it doesn't work with my current version of Kontakt anymore. I do not want to update Kontakt under any means since I rely heavily on it and can't risk any of my other plugins being rendered useless as well. If someone…
