Please note that we've been made aware of a scam involving someone impersonating Native Instruments.
Read our community note - here.

NA Instruments Are Not Updating

JTmapa
JTmapa Member Posts: 9 Member

For a while now, Native Access (v. 3.17.0) hasn't been properly updating instruments.

Whenever I try to update, NA shows that the update was installed, but the "Update" button remains next to the instrument.

For example, I updated "Velvet Lounge." After the progress bar completed, I received prompts saying, "Successfully installed Velvet Lounge" and "Velvet Lounge Update installed" — yet the "Update" button still appears.

Any suggestions appreciated. Thanks!

2019 MacPro 7,1 (Intel), Mac OS Sequoia 15.3.2

Here's a screenshot:

Back To Top