Drum lab download install failed

ruliorama

Hi, impossible to download Drum lab "download failed" whatever I do, or delete in the preferences folder (com.native etc..) restart etc as I had read in some earlier post about failed down it is not working…. please what is the solution ?

i'v already did all the auto response of deleting file in prefs.. thanks you

PoorFellow

https://community.native-instruments.com/discussion/comment/218437#Comment_218437

Be sure that you are using latest version of Native Access for your OS

ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS

and disks must be of correct format : Notes on Network Drives and Disk Formats

Also then please check that iCloud Private Relay has been turned off : Native Access Error Message:"Download failed" (macOS)

If the problem persists then please contact N.I. Native Access and Installation Support .

In case that you need guidance contacting support : Please read : how to get support !