Can't find Maschine software (1.8 or 2.0) on new machine (Mac M1)

atranv

When I log into Native Access on the same account, I see different products available for install. Meaning on my old machine, I see the software available for install, but on my new machine it is not showing.

Why is this, and how can I install the same on my new machine? I try to enter the serial number, but it tells me it is already registered even though it is the exact same account.

Any help would be greatly appreciated.

Mert_NI

https://community.native-instruments.com/discussion/43923/cant-find-maschine-software-1-8-or-2-0-on-new-machine-mac-m1

Hello atranv, as long as you login with the same account, you can use your products on your new computer. So, you are logging in with a different account which is causing this issue probably. Here is the Knowledge Base Article that can help you with this subject:

Installing Native Instruments Products on a New Computer

I hope this helps☺️

Mert_NI

https://community.native-instruments.com/discussion/43923/cant-find-maschine-software-1-8-or-2-0-on-new-machine-mac-m1

Hello atranv, as long as you login with the same account, you can use your products on your new computer. So, you are logging in with a different account which is causing this issue probably. Here is the Knowledge Base Article that can help you with this subject:

Installing Native Instruments Products on a New Computer

I hope this helps☺️