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why won't access 2 update my instruments?
example; kontact factory library 2 won't update, and newly added instruments ,when I hit install, it says download failed, says the same thing for updates also. my connection is working and stable. can anyone help?
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Flickering UI
Hello, I just started using NativeAccess and also instruments in Logic Pro. I have 3 displays and no matter which one I'm using the software on, the display will intermittently flicker. Not the entire display, just the NI instrument that I'm using. Sometimes it does it nonstop, other times it will start and stop every few…
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Download Fail error in access
I purchased komplete 15 collectors edition. I installed NI access just fine. I see all the different products I purchased but when I go to install any of them I get a Download Fail message without any other explanation. I'm first trying to install the kontakt 8 products. My internet connection is good. I have the latest…
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Why is my VST taking a long time to install?
I have recently purchased NOIRE and downloaded it through Native Access. It downloaded for about an hour, but it's now stuck on the "Installing" phase for well over 20 hours at this point. How do I fix this?
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I can't install India via Native Access.
I press the Install button. Native Access starts downloading India. Two downloaded files appear in the Download Location folder. After installation is complete, Native Access displays a success message. There are no files from the India plug-in in any of the folders set in preferences, including those that were just…
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What is exactly is a crossgrade?
I currently own "Symphony Essentials - Collection" and have "Symphony Essentials Collection Crossgrade" in my cart. Does this crossgrade upgrade me to the "Symphony Series- Collection"
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Native Access refuses to install, tried just about everything, any suggestions?
Tried uninstalling, reinstalling, replacing NTKdaemon.exe, etc. Now I have a headache.
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mashine software not available to download
Just purchased maschine mk3. installed Native Access. Successfully added serial. mashine software not available to download. tried reinstalling / refreshing multiple times. nothing. unable to use controller.
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Downloading error
A while ago I switched computers and thought everything related to Native Instruments went over okay. In order to activate my NI products in my DAW, Native Access is needed. In trying to download and install Access, this error keeps coming up: After trying various things, I am at a loss. The instruments will work in demo…
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Can't open a ticket. The page redirects after less than a second.
I have a link to contact support in my order confirmation email. This link opens what looks like a contact form. The problem is, the page refreshes and I end up at the search page for support articles. I've tried blocking redirects in my browser, and that doesn't work. I've tried two browsers on MacOS, one on iPhone and…
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Maschine software not included?
My new Maschine mk3 mikro arrived and i downloaded the Native acces and added the serial number. Am i missing something because i cant find where to download the software and im going crazy
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Deleting an old subscription
Is there anyway to delete and old subscription from my account??? i havent had it in years but everytime i go to look at products on the website and it shows me very few thing i can purchase because i own all this stuff but i know for a fact its only doing that because the old sub tied to my account. Is there any way to…
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Any word on the password issues
any word on the password issues. I purchased the Maxamizer in a bundle. I've reset my password at least 5 times. Still can't get into NI
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No-name apps, & Invalid Invalid Path errors - anything else to try?
I've been trying to fix this, trying numerous suggestions provided on this forum & elsewhere. Yes, I deleted that folder & reloaded Native Access. I even de-installed EVERYTHING at the Windows level and reinstalled, only to find myself back in the same spot as before. (Though many more libraries mysteriously showed up…
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Help Migrating NI Content Libraries to External Volume
I am aware and comfortable with the process of MOVING libraries then REPAIRING install from Native Access so that plugins and applications that rely on large libraries can relink their dependencies —- however one aspect is proving a little confusing. I am able to do this with a relatively clean install where only Maschine…
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Help? Kontakt 6.8 installed on new machine but crashes on opening?
Help? Kontakt 6.8 installed on new Windows10 pro, 13th gen i5, 32g ram, but it crashes on opening, and I can't seem to find a way to send the crash report to support. Tried uninstalling/reinstalling, after cleaning files, etc, but to no avail.
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Older vers of NA?
Hi One of my computers is W7. I just launched NA for the first time in a long time, and it tried to auto-update failed (I guess the newer versions are not W7-compatible). Now I ca`nt open NA. Is there an older version that is W7-compatible which I can install? Thanks in advance.
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Over 200 Libraries missing and need 'Repair'???
I have just loaded Native Access to see that 267 libraries are missing and that they need Repair, this includes Expansions, NI/3rd Party libraries. Why is this? This happened a few months and I relocated everything which took ages. The majority of the NA content is stored on one SSD (Libraries 1 - this is the affected…
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Purchased Session Guitarist missing after PC crash
My PC crashed and required a fresh Windows install. I use Cakewalk so have downloaded and installed again. I have checked in Native Access and it shows that my purchased Session Guitarist Picked Acoustic (and Free Orchestra) are installed…but neither are showing in my DAW. I am not paying again. Any ideas on how to…
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Every time I try to download my Kontakt 8 player it dissapears
I have an Acer aspire laptop using an AMD RYZEN and every time I fully download Kontakt 8 player it appears as not installed on my Native access. Kontakt 7 player Downloads fine but I need I get a message stating I need the newest Konakt version to install instruments how do I fix this problem?