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Demo versions appear in Native Access
Hello there, I have the following issue: I have some products that I don't own appearing in my Native Acess. Once I install them, they appear labeled as Demo. That happens with things like: Claire, Ceremona Quartet Ensemble, Hypr, the new Italo Disco, Luxa, etc… Also a lot of Izotope stuff that I don't own (I own some, but…
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NI 20% off coupon is only taking off about 5%
Added $248 worth of software to my cart, Applied the NI2025-USD code, and instead of discounting by $49.60, a discount of $9.80 was applied. Why?
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Problem with products shown after subscription change.
🍊 The notification with orange circle and an explanation mark, regards subscription change, demo mode and expired instruments. Does NA help uninstall these said demo/expired instruments? Also furthermore Native access was displaying products while not owned because NOW/360 subscription trial had ended. I wrote to support…
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Native Access not remembering content locations
NOT on a network, but directly connected to an external drive and am have issues with Native Access forgetting where the Relocated or Downloaded apps are after a reboot. After a reboot I can check all the the Installation Paths in Native Access and the all are shown correct but I'm stuck with the Repair option on most—but…
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fix your website bud
why does your websites contact support buttons just send you back to the support homepage, i had to go onto google to find this page. your customer support is atrocious, your website literally send people in a circle you sick ******.
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Native Access - Komplete Kontrol Ultimate 12
Do I have to download my software sounds in Native Access onto my computer to use those sounds in logic. Can I just have them downloaded to an external hard drive and pull from there. Doesn't matter either way to me just trying to make the most efficient decision.
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why I can't login my Native access
it said that Native web with Native access is same password, but my Native Access can't login, help please :(
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Requesting Assistance with Hybrid Keys for Music Maker...
Hello, I want to install Hybrid Keys for Music Maker only, but then every time it asks me to install Kontakt. Last time I did install kontakt+Hybrid Keys, but Music Maker did not recognise Hybrid Keys at all! They tell me that there is a problem with Native Access softwares. How am I supposed to work with it, after legally…
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Native access; Can't find all the products I bought
Good day , can someone show me how to access my products that I bought in there past. I can't find them in my account. I haven't been on my maschine in a while because my old computer crashed. now I have a new computer an after downloading native access I only see some contact expansions . please help
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Issues when moving Librarys to ExFAT external drive.
I use a Mac M1 mini, Sequoia 15.1.1 /UAD Apollo/ Logic Pro X (Libraries: NI, Superior Drummer, Steam, Waves and UA) After moving the libraries I was working in Logic I found that When adding a software instrument track the only option was Drum Machine Designer. I contacted Apple Support and they said it was a 3rd party…
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cant reinstall certain products. pls help.
hi. some of my libraries were appearing as not installed / missing in kontakt8 despite being installed in NA. I uninstalled them but now there is no button to re-install them, just locate. can anyone pls help?
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Error message from Native Access 2 when adding a serial number
"your account is missing the base product for this serial." I'm installing KOMPLETE 15 COLLECTORS EDITION, an upgrade to KOMPLETE 13 which is registered. Who do I talked to to get this resolved?
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Native Access 3.17: VST2 locations and unsolved bugs
VST2 A nice surprise this morning, after Native Access has been updated to version 3.17. VST2 Locations finally removed as i suggested over a year ago (for the 32 bit versions only) on this thread! Since i already answer to some people who asked where are the VST2 and I'm sure, many more will ask, I wrote this thread as a…
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Remove 32 bit plugin location
Well, the title says all. Why this archaic option it is still there and what purpose it serves (apart of confusing new and inexperienced users), i don't know. Nobody (or almost nobody) is using 32bit plugins, since years, no major DAW even supports them. It could be replaced with an alternate plugin or content location or…
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I cannot log in to Native access
Uninstalled reinstalled dozens of times Running apple M2 Sonoma 14.4.1…please help
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Loading products...
Hello, As many i have been stuck on loading products but by looking at forums i still haven't been able to figure out what was the problem. I tried going to Native Access 1 it worked but the code didn't. so i am now reaching to you and hoping this will work out. please help i still haven't been able to use my controller…
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Demo'd 360, cancelled sub, now native access is a mess
I demo'd the 360 complete sub, basically so I could trial kontakt 8 full. I didn't install any of the other libraries. Now even though the sub date has ended, my native access is a mess when I go to my library view and shows everything in KCE 15 available to 'install'. After years and years of buying third party products,…
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Keyboard malfunctioning
I’ve got a keyboard that’s within and I’ve contacted native instruments to no avail. contacted me back and I think this sucks.
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error invalid download location
I even restored to defaults and even though I had everything installed set to defaults, I did'nt install the effects and things like that. After I got everything installed I was going nto ask how I would go about moving my sound libraries to my external hard drive because I have a small internal internal drive as well so…
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i have registered the serial of my maschine but i don't see the software in native access
I bought the mikro mk3 machine and I registered the serial number on native access and so far everything is ok. In my profile among the serial numbers compare that of the machine but in native access the software does not come out
