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How to access missing libraries?
I went into a logic project today to do some work and all of my libraries that use Kontakt are missing, when I go through the troubleshooting steps in logic it says that the files are not installed on this computer. I keep my libraries on a external hard drive. I went into native instruments and the libraries do not…
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Native Access installers failing for updates
Hello! Just in case this helps anyone else out… I've just updated my OS to Ventura but I couldn't update many of my NI products using Native Access (e.g. Battery 4, Bite, Choral, etc.). Each product got as far as downloading its DMG file and executing it, but then they all failed telling me to grant full disk access to…
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Maschine micro mk3 already registered hardware serial
Hi, just got a mikro from amazon warehouse, item is already registered (from previous owner I guess) cannot download instruments. I have the original card, any suggestion please. regards Patty
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Upright Bass, Native Access and customer support
Hello, I have a problem installing Session "Bassist - Upright Bass" which I purchased a week ago. It does not appear in Native Access. If I install Native Access 2, nothing works: It can no longer load any products. I allowed full access to the hard drive and disabled my VPN. I tried to contact customer support but the web…
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Native acces Installation paths. I cant use my vst anymore after instaling new driver in pc
I never met so stupid program like native acces, can somebody help me? because i cant use anymore my vst's, I lost to much time on this and cant manage to get it work! Instalation paths are old, and dont exist now, because I have intalled new disc, they cant be changed Relocate doesnt work as it supposed to reinstall…
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I cannot update to Kontakt 7.10.1, Mac OS Sonoma 14.4.1
An update to the newest version of Kontakt (7.10.1.) was available for me a couple weeks ago, but Native Access told me it needed to update. So I updated Native Access. After I did so, the Kontakt update disappeared as an option. I have tried again over the past couple weeks, but I now seem stuck on Kontakt 7.9. I have…
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NA2 product updating Mac - iCloud Relay incompatible
Updating anything via NA2 (specifically downloading updates) requires quitting NA, quitting the NTKDaemon, turning off iCloud relay, then restarting NA. Otherwise it just fails to download. It's literally the only thing I've found that somehow doesn't work with iCloud Relay being enabled. NA1 continues to work without…
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How can I solve "Status: Cancelled" in Native Access with products I've bought individually?
In June 2023, I subscribed to Komplete NOW. A month later, I cancelled it, and I bought Komplete 14 Standard as well as a bunch of individual products (like "Duets" and "Alicia's Keys"). Everything was working fine. Two days ago (about 8 months after Komplete NOW's cancellation and the purchase of those individual…
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Can I stop Native Access from creating desktop shortcuts
I never use the standalone apps of the NI instruments and I prefer to have a clean desktop. I'd be OK with desktop shortcuts being created on new installations but I don't want them to be re-created on updates. The most preferable solution would be if Native Access would allow me to set a path were shortcuts can be placed.…
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Kontakt 7 only running in demo mode even though it is installed/active in NA
Hi, Seeing if anyone has any ideas why Kontakt 7 would tell me I need to activate it even though I own it and have used it in the past. I updated to the latest version with Native Access and it still keeps running in demo mode. Not sure why it suddenly thinks I don't own it. Native Access shows that it is installed and…
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Problem with native access icon
Hi good afternoon to all the community, the icon of native access don't appears in the upper bar and shows me a new product without description, when i'd installed an old version 3.0 with the old logo it's appears in the upper bar normally but when i got actualized to the new version the logo disappears again everyone with…
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Native Access - Missing All Products. Nothing Available to Install.
Today, when I log into Native Access it shows nothing is installed, and there are no products associated with my account. (However, when I log into Native-Instruments website, it correctly shows all my products associated with my account.) I've tried rebooting, logging off/on Native Access. And still nothing. I'm posting a…
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NI Access not launching AND activation issues in MASCHINE 2
Hi there I know many of you have issues with Native Access 3.10 and I've read some of the posts here and unfortunately I am not able to lauch the application I'm running a Mac Pro Intel from 2018 with Sonoma 14.4.1 I have unsintalled and re installed Native Access and deleted the files in the library and the plsit file…
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Purchased Products Now Listing as "DEMO" in Native Access 2
Yesterday, when opening Cubase 13 Pro to work on a song I've been working on for quite a while, I started getting notifications that some NI products are not loading or are missing (or words to that effect). When I tried to open the already added Session Drummer instrument, it showed me an error pop up saying over 30,000…
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Unable to log into Native Access after updating the app (on 2020 M1 Macbook Air Sonoma 14.4.1)
I've tried re-downloading and re-installing the app and changing my password, but every time I'm in the "setting up native access" window for the new app, it goes into "checking authentication" and then prompts me to log in with my Native ID. When I do so (with my e-mail and new password, which works on the site), it shows…