Native Access 2

Hello, i bought a new Macbook Air M4 and it runs on MacOS Tahoe 26.1. I was happy to discover that most NI software installed and ran good on it, including Maschine 3.4.1. But i also encountered some strange, and frankly illogical, experiences regarding supported versions and upgrades: from my library the following…

Hey, so I don't know what I am doing wrong here. I followed the directions suggested in this installation failed error message. I have restarted my computer as well. I tried to contact support but the link takes me to a broken page as well. Soooo please somebody help!

Hi- I need to add an additional library location to Native Access due to the amount of assets I have- not all NI content will fit on one drive. It doesn't seem like this is possible (oddly) and puts me in a position of having to toggle the preference settings when running any updates so it matches the location of the…

Hi, I have seen this problem on here but no real answers. I keep getting installation fail for lores, it says Native access and NTKdeamon need full disc access. But both have been given full disc access, so majorly frustrating. Downloading 70+ gig every time. I am saving to a external harddrive if that makes a difference.…

Does anyone know why Cinematic Studio Strings never finishes installing? In the native access, it keeps installing, but it doesn't progress.

After completely uninstalling Kontakt 6 as per NI instructions, the application still prevails in the NA browser. Installation path shows a non-existent (unclickable) location. Subsequent uninstallation of NA (again, as per NI instructions) and re-installation did not solve problem either. Anyone here had the same or…

I have been using Kontakt and Native Instrument libraries for several years now. I just upgraded to Konakt Komplete 15 Ultimate. Using the latest version of Native Access, I was able to install the entire package - 272 products - except for Piano Colors, Guitar Rig7 and Amplified Funk. I have attempted to install these…

Currently uninstalling Kontakt 6 from my machine and running into issues fully removing it. I followed the uninstall instructions on the Native Instruments website and removed Kontakt 6 through the Windows “Add & Remove Programs” menu. Even after that, Kontakt 6 still shows up inside Native Access. I also deleted the…

When I run Native Access, it says I have 11 available updates. If I click "Update All" then it says it's updating all the available products, but after the update it still says they have updates available.

Good morning, good afternoon, good evening. I purchased K15U from the promotional offer on the official homepage but was unable to register it successfully. I subsequently contacted customer service and obtained a serial number. However, when entering the serial number, I received an error message stating ‘missing the base…

I bought expansions for Maschine a while ago. I recently bought Komplete 15 Collector's Edition, which includes the same expansions. Can I give the expansions I bought individually to a friend?

Of course — that’s an excellent idea. I can prepare a clear, concise, technical email describing exactly what’s going wrong, what we already tried, and why Native Access refuses to accept the NAS location. Below is a ready-to-send email you can copy/paste into your mail client. ✅ Draft Email to Native Instruments Support…

Hi, I'm so frustraded as i missed my deadline because support did not reply at all. My card was refused for whatever reason yesterday, so i used my personal money to buy it & I see it's bought from another account i created :( So how can i merge the 2 accounts or how can i get Noire, on this account? This was URGENT, but…

I have a new email address. When I went to login to my account to change it I tried what I thought was my password too many time and my account was locked. Now I have no way of getting the email to unlock it. Has anyone else had this happen and if so how long for support to respond?

I am completely unable to install any products. I get the "Installation Failed" error, and I have identified the root cause as a "Catch-22" with macOS Sequoia's new "Local Network" permission. This is a list of EVERYTHING I have already tried. The Symptoms "Installation Failed" on every single product. The app downloads…