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Nonexistent Customer Support
I get it, it's holidays, but I've spent over $4,000 on this company over 15 years and they reward me with not letting me access my purchased software. I recently purchased a Used Micro Mk3, the serial number was scratched off so I couldn't even register it. So I purchased the Maschine Mk3 software online, and that worked…
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I am having Download Failed issues
Hey folks, I am grateful for any guidance provided on this issue. I am on a Mac Studio M1/OS Sonoma. I have several updates waiting for me in Native Access, but keep getting the Download Failed message. I did follow the disk permissions instructions posted on the N! site. Still no success. Hopeful for any tips! I'm sure…
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This serial has already been registered but not showing up in native access
My chamber strings library from spitfire and my trails library from fracture sounds is not showing up in native access. When i enter my serial number it says ''This serial has already been registered'' I already tried the legacy products switch and it is the same account. Is there a way I can fix this ? Thanks in advance !
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NA never shows an installed product as 'installed'. Why?
NINA has caused a monstrous amount of problems for well over a year now and, following de-installing everything with Revo and cleaning the register of everything I can find, I updated NINA and then started with the simple Kontakt installs. Same damn problem. Nothing ever shows as having been installed. It just lists it as…
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Maschine Mikro MK3 Software not appearing in Native Access
Dear all, Good day. Hope you're having good time. I wish to bring your attention to an issue regarding "Machine software" not appearing in Native Access. I had recently bought Machine Mikro MK3 HW which was delivered today, and I tried registering my product by adding serial number on native access. It was successful. Now…
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Massive not installing on native access
My massive (not X) says installation failed on my native access 2 (3.16). Installation paths are normal as usual. It doesn't even allow me to customize any installation paths, just has release notes. Please help? Just purchased massive
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Can't find my plug in
I downloaded a third party plugin that uses native instruments on my M1 Mac. The plugin appears to be installed in native access, but I don't see it in Kontact player. Is there somewhere else I should be looking?
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Reducing clutter
I just wanted to ask: is there a way to set Native Access 2 to only show my purchases and nothing else? It feels more like a digital storefront app now than just an app where I register, download and install my products. I have no idea who designed the Windows app like this, but I'd like to keep my focus on what matters;…
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I recently got a maschine mikro mk3 and am having trouble installing the software
I entered the serial number in native access and this is what popped up I checked the library but there was no download for any software named Maschine Mikro MK3 HW or anything about any Maschine can somebody please help me
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Installing Native Access
I'm using Mac OS 15.2 [Sequoia]. When I try to open Native Access, it opens my Nord Sound Manager and I can't find a way around it ! If anyone has had a similar problem and found a fix, please let me know - I'd be most grateful !
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Cannot Install, nor download anything in Natives Access
Hi all, I keep receiving the notification " Installation Failed, I need to grant full access to Native Access and the Daemon…" Which I have done through Privacy and security, granting them full access. I cannot download nor install, any Kontakt 7 or 8… nor can i use any purchased Libraries… I have followed the instructions…
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MAJOR BUG: KONTAKT 7 and KONTAKT 8 do not recognise NATIVE ACCESS Installed Products
Since an update I ran a few days ago using NA, my products that were always nicely available in KONTAKT 7 have disappeared. KONTAKT 8 seems to find a bunch more than 7, but not even half of my product list. The screenshot clearly shows the situation. I've tried all sorts of advice, NI articles and this forum, tips and…
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Plug-in Alliance and Izotope Merging questions
Hello, I've been using PA subscription for years now, 4 or 5 actually. Just cashed in the vouchers to get 10 free plug ins per year I've subscribed. Now I see NI is acquiring Plug in ALliance but also have this is all in one bundle and I'm wondering how to go about this. I dont want to lose the track record I have of my…
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Installation Native Acces 2
I still can't believe that Native Instruments, one of the best companies in the world for music software, has an installer that requires users to locate each library individually every time they change computers or format them for an upgrade. Instead of having an AutoScan feature to make this process easier, users end up…
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Invasion download stuck on installing
Hi All, I've spent hours trying to download getgood drums invasion drum library and as soon as the download is complete, it keeps getting stuck on installing. I have tried changing the file path of the download location, restarting native access and my laptop. I've tried downloading an older version of native access.…