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Turn off auto update for native access for 10.14
Is there a way to turn off the native access update? I'm running macOS 10.14 and do not want to update to 10.15 because I will lose a bunch of apps. Native access keeps updating to 3.3.0 and then I cannot open it and have to download and reinstall NI 3.2
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Just bought some soft synths and I can't install
Apparently Native Access is blocking my access to the instrument that I payed for. It seems to think that there is no internet. I have no VPN or any particular firewall that would prevent access to an auth server (all other such requirements from other applications are doing fine). While not explicitly what I seem to be…
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Logic Pro vs S88mk3 The saga continues…
Just opened Native Access and updated Kontakt, happy in the knowledge that a FIX has been found for Logic Pro crashing when loading presets in Kontakt 7, using a S88mk 3 !! Well done Apple & NI :-) Except nothing has changed, it still crashes :-(
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Possible temp fix to NA issues is just to do nothing
I had several issues after closing NA and updating, had some daemon warning and had to reinstall. Then the Login fail, Add serial fail and Download/Install fail plus the long Loading Product loop on startup. After the Login fail I just let it sit for a while while trying online to figure out why was this happening and when…
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What are these two untitled items at the top of my library list and how do I get rid of them?
These two showed up after updating NA to 3.11.1 ona Win 11 PC (build 23H2). Clicking Install pops up a non-valid location and download failed errors. I can install other items without issue. Doesn't seem to be any way to delete them. What gives?
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Native Access problems . . .
I want to share my utter dissatisfaction with Native Access. I have spent hours trying to resolve Native Access getting stuck at the "Loading Products" prompt. And when I have been able to occasionally get past this prompt, Native Access will churn indefinitely, not letting me perform product updates. In addition, Gig…
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Update on the authentication (login) incident on Sunday May, 26th
Hi everyone, This is Bernd from NI. First of all, please accept our sincere apologies for the ±5 hours of login interruption. We experienced a major incident with our authentication services, causing a majority of users to be unable to log in to both our website and Native Access. We've implemented a hotfix that has…
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AAX Maschine plug in missing
I cannot find how to download the AAX plug in for maschine so I can use it in Pro Tools. How can I get it?
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"An error occurred while processing your serial"
Hello, I am brand new to native instruments, and just keep running into this error message while attempting to register my hardware serial: "An error occurred while processing your serial" It's a new keyboard from Sweetwater, so there really shouldn't be a licensing issue. Any ideas?
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Sign in fails - all Plugins do not work
Sign in doesn`t work! Ozone-Plugins do not work. When I try to sign in, there`s a message, that a technical error occured and that I should try again later. It`s now the 4th time in about 3 months that the plugins do not work because sign-in fails! In the windows, that is shown after unsuccessfull sing-in there is NO…
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Frustration with installing plugins and the SYNSOACC.DLL
Everytime i open the Komplete Kontrol it says that the SYNSOACC.DLL could not be found.. how can i fix that and what even is that? And when i want to install a plugin it opens the tab to install it and a few steps later it shows me a path where it want to install itself.. when i click "ok" like i am fine with this path i…
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NTKDaemon Winow pops up every time i start my Mac
This Window pops up: I cannot install cancel it. I tried both options. Next start the window pops up again. How can i fix this ? ✌️ Macbook Pro, M12, 16GB, Sonoma 14.5
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Here's some basic UI Feedback
Hi all, The purpose of good UI is to create as excellent a user experience as possible within your website, and/or, in NI's case, within your products. The premise should be that the user and their experience comes first, second, third and everything but last in the designer's priorities. A good UI will enhance visits and…
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Native access crash on MacOS 11/Big Sur
osx Big Sur 11.7.10 Hello, Native Access is not running. Can not open it. All authorisation of my plugins are not anymore available . I can not work I need assistance quick please. I did uninstall properly native access. All privacy permissions are ok.
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Weird DL Issue
ever since the new version of native Access came out, I’m having weird issues here and there. It will sit there and say processing and then spin and spin and spin and nothing ever happens. I’ve uninstalled and reinstalled the program and then sometimes it’s hit or miss and works. that’s not the ultimate issue, I bought…
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New Bug? Several products show up in Native Access as 'Cancelled'
Hey folks, Today when I opened up Native Access, I found these products (screenshot attached) as 'Cancelled'. Now I do not own these products so it does not matter much I guess but I worry if this is some server / security issue and if other products (which I own) will be affected soon. Has anyone encountered this issue?…
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Can't activate perpetual EastWest EWQLSO licenses
Hi, I am trying to activate perpetual EastWest Symphonic Orchestra EWQLSO Silver / Pro XP licenses on Mac Silicon via Native Access, which should be possible according to NI. But nothing works. Support can't be reached, emails aren't read, imported libraries aren't accepted because they don't contain a nicnt-file which…
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Traktor Pro Download and Native Access
Hi! I have a Traktor S3 controller and I used the software in my old MacBook. I bought a new computer, because my old one crashed…I bought a Traktor Pro 3 software, but I can't access. I'm receiving this message every time I try to do so… "Native access can't be found, You'll be forwarded to the download page" and then,…
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Kontakt switched unexpectedly to Demo mode
We've identified the issue. The Native Access.xml file downloaded by NA is damaged/incomplete. Please try these steps: Please delete the Native Access.xml in the following location and restart your computer and open Native Access: Windows: C:\Program Files\Common Files\Native Instruments\Service Center Mac: Macintosh HD >…
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Reason 11 and Keep Forest
I've just purchased Keep Forest Devastator and Kontakt 7 to run it however I'm not seeing Kontakt 7 come up in my Instruments list. I can use the stand alone Kontakt 7 app but can't seem to work out how to get it running properly in my DAW. Searched high and low in the web for answers and came up blank. Better still, is…