NI Access wants me to locate a product I haven't installed

Melonenstrauch
Melonenstrauch Member Posts: 1 Newcomer
edited October 2024 in Native Access

Hi! I reintalled windows and during the process of transferring my VSTs and stuff to the new install, many of them broke. I'm just wiped all remaining info from the broken VSTs, all NI stuff included. Now I'm reinstalling my Kontakt libraries and everything is working fine. However for Shreddage 3 Rogue, NI Access does not give me the option to install it, it just gives me the "locate" button no matter what I do. Shreddage 3 is not on my PC. I searched. I can't locate what isn't there. The "Repair installed Products" tool isn't working either, it tells me everything is ok. Is there an option to just force it to reinstall a library? Thanks in advance.

Best Answer

  • Mert_NI
    Mert_NI Customer Care Posts: 604 mod
    Answer ✓

    Hello Melonenstrauch,

    Shreddage 3 Rouge is a third party Kontakt Library that cannot be downloaded / installed via Native Access. Native Access is only responsible for authorising the library and locating it for use in Kontakt. You will first need to download the library from the manufacturer

    Once installed, simply follow the steps in this article to add the library to Native Access:

    Setting up a Third Party KONTAKT Library [VIDEO]

    Setting Up a Third-Party KONTAKT Library

    This workaround is also applicable in all Third Party Kontakt Libraries that is showing "Locate" in Native Access.

    I hope this helps☺️

Answers

  • Mert_NI
    Mert_NI Customer Care Posts: 604 mod
    Answer ✓

    Hello Melonenstrauch,

    Shreddage 3 Rouge is a third party Kontakt Library that cannot be downloaded / installed via Native Access. Native Access is only responsible for authorising the library and locating it for use in Kontakt. You will first need to download the library from the manufacturer

    Once installed, simply follow the steps in this article to add the library to Native Access:

    Setting up a Third Party KONTAKT Library [VIDEO]

    Setting Up a Third-Party KONTAKT Library

    This workaround is also applicable in all Third Party Kontakt Libraries that is showing "Locate" in Native Access.

    I hope this helps☺️

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