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All iZotope 32-bit installers broken on Windows 11 25H2 — RX 11, Insight 2, Product Portal fail
Hi everyone, I just set up a fresh system and cannot install any iZotope product that uses a 32-bit BitRock installer. Meanwhile, Ozone 12 and all NI products install perfectly. WHAT FAILS: RX 11 Audio Editor Standard v11.4.0 — "Installation failed" in Native Access Insight 2 v2.6.0 — same iZotope Product Portal v1.4.9 —…
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Dowload failure
I'm running into an issue where native access tells me that I have no storage left on my computer despite it not being the case. Despite me having uninstalled twice the file volume the message remains the same
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The NI Expansion category in Native Access is messy - clean it up now, please
The NI Expansions listing in Native Access as a category is becoming dense and needs to be subcategorised properly in Native Access, currently Massive X Expansions are mixed up with Maschine expansions, Leap expansions (and even factory libraries). Not a great UX. With the portfolio growing NI clearly needs to clear up and…
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new Native Access version doesn't accept my password
Hello, I opened Native Access to see why Guitar Rig 5 was running in "Demo" mode, and it asked to install the Native Access upgrade to gain access. Once installed and opened, it asked me for my password to "make some changes," but my password is not accepted. Tried following the following instructions provided by the chat…
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"Add Product" vs "Install"
Yes my libraries are downloaded. Native Access says the paths are invalid. They are on a hard drive that is formatted correctly. My libraries are messed up and I don't know why.
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Unable to download and install NI 360
Q:Translation inserted by Moderator (translation by DeepL) Hello to all members of the NI community. As I am new to this forum, I would like to thank you in advance for taking the time to read my post. I recently purchased a Native Instrument 360 subscription with 230 plugins, but I am having enormous difficulty…
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Maschine jam+ableton 12
hallo community I have maschine jam and would like to use it as a controller with ableton 12 .I didn'td find the template For maschine jam, Any one helps me out please. Thanks
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moving all my Native Access file off my hard drive to an external drive
Mac studio
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SOME presets in Massive X Expansion 'Scoring Sequences' say they are unlicensed.
About half the presets I just bought in Scoring Sequences will not load, and an error message says "Error loading preset. Preset is not licensed" How can I get all the presets in that expansion to play?
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Native Access won't accept Z1 mk2 Serial Number, and no way to contact Support
I am trying to register my Z1 mk2 using 'Add Serial' in Native Access, but keep getting the message: Something went wrong during the registration The serial [removed from post] does not belong to a known product. Please contact support. Clicking 'Submit a ticket' just opens the AI chatbot… which then keeps going round and…
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What's wrong with Native Access? Doesn't show product updates!
Hi, Every timeI want to check if there are any updates available for my libraries, the only way to do it is by opening Native Access version 3.8.1 It has been like this for awhile, but I waited hoping a future update would solve this. Is the developer team aware of this bug?
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Installation Failed: You may need to grant full disk access to Native Access and the Daemon.
I have tried for an entire day with different methods, but the installation still fails. I also noticed that similar issues have been reported in the community. Why has such a basic installation problem persisted for years without a proper solution? People do not purchase this product just to look at it. If there is a…
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Previews Library not being installed on MacOS Sequoia and Tahoe
Download and unzip the NBPL folder: https://drive.google.com/file/d/1s3jqJYjf2nT-bkaZLuI_1jpEWXsOutej/view?usp=drive_link Place it in: Macintosh HD > Users > Shared Please download and unzip the installed_products-json file from here: https://drive.google.com/file/d/1SQVknyv8JuDYel8YBhRfTMaFadqIrkhk/view?usp=drive_link…
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Retro Machines and Vintage Organ download failing on Mac for Komplete 15 upgrade
Tried all the recommendations, no dice. Solution would be great. Only Retro Machines and Vintage Organs downloads failing-all other upgrades with Komplete 15 downloaded perfectly. Seems I'm not alone with this problem.
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I did not get my product serial number
Dear subrata, The product(s) for your order [REMOVED] can now be downloaded. First you will need Native Access to download your products. If you’re new to Native Instruments, a user account has been automatically created with the relevant product serial numbers added. If you don't already have…
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How to get (real) support?
Can anyone tell me how to get real support from a real human? I have 59 products in Native Access that cannot be updated. Some products (effects, for instance) can be updated, and I can install new products. But expansions and stuff related to Reaktor cannot be updated. Kontakt cannot be updated, either. I have followed…
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please help to rescue my investment
When i start NA without an internet connection to the NI servers, NA cannot do anything. Please, Native Instruments, enable NA to work offline with the local library. Please give that highest priority as long as your company is somehow operational.
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Native Access and Eset Smart Security
I have problem with Native Access, I cannot download (updates and available). I can read "discover" tab. I cannot login (only if instal NA 2, login and then upgrade to 3.22. I asked many times support: what IP should be open, what address, what applications should be open… but they say stil same sh*t: "Please restart your…
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Native Access downloads fail on multi-user computer
Hello, I am not a Native Instruments user but an IT support technician. I am working to resolve an issue with a Mac lab at one of our schools that uses Native Access. SUMMARY OF ISSUE Native Access will only download files for the user account it was initially installed on. For each other user on the computer, they…
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Connecting mac with traktor controller
Hello, I have a question. I own a MacBook Pro (Retina, 15-inch, Mid 2015) running macOS Monterey version 12.7.6, and I use a second-hand Traktor Kontrol S2 MK2 DJ controller. I would like to download a version of your software that is compatible with these devices. I’m unsure whether I should buy Traktor Play or Traktor…
