Unable to Access ni 360 Subscription

Jayden Courts

Hi There,

Does anyone know why I can't access the ni 360 subscription? It keep stalling on the last page and am unable to continue from payment

PoorFellow

https://community.native-instruments.com/discussion/comment/232650#Comment_232650

Perhaps the option is not available for PayPal because the amount to pay now is zero ? Purely a guess on my behalf , but I would be surprised if the same problem existed if using a credit card..

You most likely need to contact N.I. Support (all) if you want to come any closer to finding out exactly why.

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

Jayden Courts

I can't proceed past this point…

PoorFellow

https://community.native-instruments.com/discussion/comment/232650#Comment_232650

Perhaps the option is not available for PayPal because the amount to pay now is zero ? Purely a guess on my behalf , but I would be surprised if the same problem existed if using a credit card..

You most likely need to contact N.I. Support (all) if you want to come any closer to finding out exactly why.

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care