-
Kontack 8.2
Hello everybody, I bought Vocal & Choir leap bundle but Kontack 8.8 can not load my news plugins. Can someone can tell me where I can download Kontack 8.2. InMusic support can’t help me with that. Thanks
-
Serial number license
Hey i buyed a second hand and the last owner he said he never used the serial number on NI because he only use dj virtual but i tried to use the number in NI and it says is already being used can anyone help how can i get the license number.
-
Claire shows as DEMO status in the Native Access
Claire: order 16794286 Claire Bundle Upgrade for Claire: order 16788410 .xml file and the Native Access folder in the public document path are deleted and regenerated for multiple times, my computer reboot multiple times, NTKDaemon.exe killed multiple times. But the situation is Everlasting. Begging for help.
-
$2000 spent, and still no product license received!
I spent $2,000, to include a Komplete 26 license and I received nothing!!! The money is gone from my account, there is no response on my ticket for a refund request, and I still have not received a product. At what point does it become fraud to take money for a product, and not deliver the product at all? Then there is no…
-
Massive stuck in demo mode
I have a new licence for Massive and have installed it on a completely new PC. It shows up as Massive 1.7.0 in Native Access (not a demo). However, every time I open it through Native Access, it gets stuck in demo mode. When I try to validate it, Native Access opens and the vst closes without any difference, which is…
-
Ticket 840749 - Komplete 26 Standand crossgrade not register
Hello, My support ticket number 840749 has exceede promist response time and I have not received any response. My order NI 4182030 is Komplete, but Komplete 26 Standand crossgrade is still shown as not registrer. I have verified that i'm locked into the correct account and already contact support. Could I moderator please…
-
Urgent: Fraudulent $500 Charge & Unacceptable Support Delay By NI Support e (Ticket #838141)
Urgent: Fraudulent $500 Charge & Unacceptable Support Delay By NI Support e (Ticket #838141) – Immediate Action Required I recently experienced an unauthorized, fraudulent transaction on my card for a 1-year Native Instruments 360 Pro subscription. I initially reached out on August 19 to report this issue. I currently have…
-
Native Access doesn't recognise Kontakt installation
After reinstalling Native Access and updating Mac OS I'm unable to install Kontakt instruments. I tried installing Kontakt 6, 7, and 8 but I always get the same message: Currently no viable version of Kontakt is installed to use … (whatever instrument I'm trying to install) I tried removing all native instrument files from…
-
Previews Library not being installed on MacOS Sequoia and Tahoe
Download and unzip the NBPL folder: https://drive.google.com/file/d/1s3jqJYjf2nT-bkaZLuI_1jpEWXsOutej/view?usp=drive_link Place it in: Macintosh HD > Users > Shared Please download and unzip the installed_products-json file from here: https://drive.google.com/file/d/1SQVknyv8JuDYel8YBhRfTMaFadqIrkhk/view?usp=drive_link…
-
How To Change My Email Address!!
I'm loosing access to my email address and need to change it. I've tried to summit a ticket but all it does is send an email verification. How do I change my address and maintain access to my account?
-
Pushing out yet another Native Access update without providing patch notes for it first
As the title says - minor update has been out for a couple of days already, and God forbid knowing what it changes, because nobody bothered collecting that upfront and uploading it alongside the update itself. How can a customer like myself trust a company that doesn't even have such rule of thumb in place? Changelogs in…
-
I can't install Native Access on Macbook M5 with MacOS 27 (beta)
I download the apple silicon version and it is giving the most stupid error: "Failure: Installation cannot proceed, as not all requirements were met. This product requires IntelMac hardware." so you cannot install………
-
Account merge
Hi, I would like to merge my accounts in order to have all my plugins in 1 place. Please help me where I should start. BR, Dmitrijs
-
Is the Native Instruments subscription page broken?
Hi is the subscription page broken, im trying to ugprade from essentials to pro subscription and it just keeps erroring out.
-
NTKdeamon Solution
Hello community! I was struggling with the NTKDaemon update/installation error in Native Access and spent a few hours trying to find a solution, and there is no solution described like the one i figured out. I finally managed to get it working, so I wanted to share exactly what I did. Hopefully this helps someone else.…
-
Recently updates a bunch of stuff in Native Access, now all my custom presets have been deleted.
Hi Folks, I recently ran updates fom Native Access and it seeming deleted all my presets from the user area. I cannot find them on disk at all. Some Instruments also dont load. Any ideas?
-
Native Access 3.25.2 Failed to install Preview on Mac Tahoe 26.6.1
Hi, I have a problem with Preview since I moved all my music libraries on an external SSD. All the plugins run well except Preview. Native Access : failed to repair it (manually or globally, failed to reinstall it I did every steps suggested at:…
-
Unable to reactivate my 360 Plus Subscription
I sent a support ticket over a week ago to try and renew my subscription because a few projects I worked with people who are paying me for work want to work on these particular projects and I have made them wait a week for support to be able to help me with the issue. Even though it said it would be resolved 3 days ago it…
-
Native Access - Serial has already been registered?!
Hello, I bought the S61 MK3 bundle with Komplete 26 Standard from Thomann last week and started setup immediately. I installed Native Access 2, logged in, and entered the serial numbers. At that point, all instruments were visible. I then received a notification to update Native Access, did so, and restarted my PC. After…
-
Native Access fails after the update (time and time again)
It’s a disgrace that this error pops up with every update: ‘Please grant Native Access permission to install dependencies.’ Isn’t there a single experienced programmer at this company who can solve this problem once and for all, instead of just always recommending yet another NTK Daemon update, which doesn’t even help? I’m…
