-
Access Block After Taking the money for subscriptions
Hello, I’m having a problem with my subscription on Native Instruments and I would like to know if you could help me, maybe by email or maybe by helping getting in contact with someone by email or by phone, because once again I am having a big issue with the 360 subscription and all of this is UNACCEPTABLE
-
Is it down? Not accepting a valid Native ID in login
Hi Guys, after re-installation of Win10 installed NA to reinstall Traktor 4 which I bought, and NA will not accept my Native ID. On the NI site, my Native ID works fine, and shows the purchases I have made. Help??
-
Native Access freeze and cause other apps doesn't work
Native Access stucks at loading. It opens and then if I want to do anything it just doesn't work. I can not click anything. Only the small loading circle rounds all the time near the left Native Access Logo in upper left corner. I can see that I have one update to install (Massive X Factory Library). yesterday I could…
-
[UPDATE ISSUE] Native Access updated from previous. version to latest. Cannot log in.
Hi there, I launched NA after it updated and noticedI had been logged out. I tried logging in and each time the pop-up window displays, I will login and I was presented with a message asking me to Retry the login, this continued in a loop. I closed NA and now it just launches with Loading Products and never completes…
-
SERIAL NUMBERS NOT IN MY PRODUCTS AND DOWNLOADS
i looked and m serial number for picked guitar isnt there. i been looking and i got emails saying its there but its not. it says i own the product and it itsnt rejestered and it doesnt show me a serial and when i look under order history and veiw detaisl it doesn't give me a number either
-
The installation of Native Access failed.
Previously, my Native Access was still functional. But today, when I opened it, it prompted me to update. It seems that I need to re-download and install it, but the process failed. He first opened an installation program called NTKDaemon for me. During the installation process, a dialog box popped up. The result was that…
-
Libraries in Demo mode
I do not have access to my libraries anymore. They are in Demo mode. I have tried everything that was suggested on NI's site but no luck. Any suggestions? Thanks!
-
Register, Activate and Download Kore Soundpacks
Hi, I have successfully installed Kore 2 Software on my Windows 7 PC, but none of my 10 Kore Soundpacks which I can see with serial numbers on my NI account are shown in Native Access V1.14 after adding them with serial number. So how can I download them, is it possible to provide installers for them ?
-
GUI Issues in FL Studio 2025
Hi, Does anyone knows how to resolve issue with NI plugins like Reaktor 6, Battery 4, Ozone Imager 2 (VST2), Vinyl (VST2), Driver, Insight 2 (VST3), Relay, Solid Comp, EQ, and Dynamics, Supercharger. I tried changing settings in FL Studio wrapper like DPI aware and Scale editor dimensions but nothing helps. also those…
-
Recurring "Please provide Native Access permission to install dependencies" issue
"Please grant permission to Native Access to install dependencies. Please restart Native Access and try again." I have followed every step imaginable to sort this out to no avail. All of my user accounts have full permission to install dependencies. Firewall and antivirus stuff turned off. Full uninstall and NI Uninstall…
-
Native Access Crashes on Startup – addon.node (ZeroMQ) Fault
My Native Access suddenly stopped launching on my system. It freezing on the loading screen or prompts for re-login(but often fail) every time. This error occurred when I tried to free up space on my C drive by copying the Common Files folder from Program Files on C: to the same location on D:. I then attempted to create a…
-
Native Access is breaking Kontakt for many legitimate customers
I have probably more than 1000 Euros worth of Native Instruments products. You may ignore this saying Linux with wine isn't supported, but given the pages of complaints I'm seeing even from Windows users about the apparently shocking state of Native Access, and given Linux is now reaching 10% market share and with Kontakt…
-
Any plans to support proper uninstall with Native Access
The current manual delete to uninstall products is terrible UX on Native Access. Any plans to release proper automated uninstall with Native Access supported products? What is the current status? Would also like to see a "move library" feature to move and reindex sample libraries to other drives (important when users buy…
-
Start to make me very very dissatisfied!
Guys, I just want to play music and compose … instead of that I am passing hours to find out the good way to download my updated packages from Native Access. Tried everything I could find on all discussions and as many said: I am not IT engineer!!! - just want to make music! Could be good that you will have a look on all…
-
Native Access 3.22.1 on Win11 also hangs on Loading Products
There are posts today about NA 3.22.1 also hanging on MacOS Tahoe. (I'm about to try that).
-
Native Access 3.22.1 Stuck on Loading Products After Tahoe 26.3 upgrade
MBP 2019 Intel 2.3ghz i9 AMD 5600 64gb of Ram 2TB SSD Native Access is stuck on loading screen after Tahoe 26.3 upgrade and upgrade of Native Access 3.22.1 What is wrong now????
-
"Download failed" even after everything is installed
So I've been attempting to install several virtual instruments and I haven't been able to figure this one out. my product gets fully installed, the progress bar is full and it reads "less than a minute remaining," but it gets stuck right there. After about a minute or so, it says "download failed" and pauses the instal.…
-
REQUEST: Relocate ALL libraries at once
I find myself wiping my computer about once a year. All NI content is on an external SDD. I appreciate the ability to relink content libraries without having to re-download them all (except for Expansions, currently). However, since I have Komplete CE, that's a LOT of individual libraries I have to manually relink. I like…
-
NI has invalidated several of my licenses
This week loading Native Access 6 apps, 4 of them discontinued products, were removed from my ownership and now show as Demos. Skanner and Skanner XT Upgrade I bought on KVR in May 2025; Native Access at that time accepted the serials and I've been running SkannerXT fine since then. Now my license disappeared from My…
-
"(Instrument) requires at least Kontakt version 7.7.0" when version 8 installed
Hi, I have Kontakt Player version 8 installed and when I try to install some instruments I get the error "(Instrument) requires at least Kontakt version 7.7.0" which of course is satisfied, given that I have version 8 installed.
