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"Installation failed" error when installing Kontakt 8 Player on Windows10
Hey. I'm trying to install the kontakt 8 player through native access on windows 10, but every time I try one out of two thigs happen: 1- it gives me the "installation failed" error, with no further explanation or 2- Native Access says that the installation was completed, but the program doesn't appear in my library and…
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Unable to Access ni 360 Subscription
Hi There, Does anyone know why I can't access the ni 360 subscription? It keep stalling on the last page and am unable to continue from payment
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“Service Center can not be found" Can you help me install Guitar Rig 5?
My last computer crashed and I have recently been transferring plugins over to my new M1 MacBook. Guitar Rig 5 is the only one giving me issues. Every time I try to run it as a plug-in or as a stand-alone application, I get the error “Service Center can not be found. Please run the product installer again to install…
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updated Electric Keys Phoenix and can't use it any more because I do not own Kontakt 8
Hi, I fell into the trap and installed the new version of Electric Keys Phoenix that only works within Kontat 8… does anybody know how I can get the older version that still works with Kontakt 7? Thx
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Error while mounting disk image
Hello everyone, I purchased some products from Native Instruments and I’m not able to download it due to that mounting disk image issue, I’m using Windows 11 Pro and I did most what of the internet that can be done but I’m still getting the same problem, I should be working by now instead of doing IT, I repaired Windows 11…
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Instrument updates in Native Access same size as install?
Hi, Can anyone tell me why some of my updates are the same size as the original install / the entire library. For example, updating Berlin Woodwinds requires 169GB? I've attached a screenshot. I can't update because I don't have the required space, according to NA… meaning I don't have 169GB free on the external SSD that…
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How can I resolve ongoing "dowload failed" errors.
I've gone through every possible solution that's been suggested through NI support chat bot and, exasperatingly, still have not been able to resolve the "download failed" error status that keeps happening when trying to download newly purchased NI products and, additionally, those updates that NI Access software lists as…
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Order under review for over 48hrs
I ordered off the summer of sound recently and my order has been under review for over 48 hours and customer service hasn’t responded to my emails asking when it will be confirmed. I would also like more of an answer than it will be soon. I see people sometimes don’t get there order for over a month and don’t want that to…
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Native Access 3.18.1 throws false „Installation failed - full disk access” errors
Native Access 3.18.1 (1ab69c9 / 1.24.1.0) macOS Sequoia 15.5 (24F74) MacBook Pro M1Max Satechi 4-Port USB-C 3.2 Gen 2 Hub OWC Mercury Elite Pro Dual Mini RAID 0 SSD enclosure
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Traktor
hello, how can i install traktor on my new computer... the serial number doesn't want to enter anymore because it's attached to an old email address. that doesn't work anymore
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Can't remove/uninstall 3rd part libraries in Kontakt 8 for Windows 11
Hi folks… I have Windows 11 OS. I'm trying to figure out how to completely remove a library from Kontakt. i removed it using Kontakt 8 library management, i have uninstalled the whole libraries, fully removed the library folder, fully removed "regedit" cache, fully removed Kontakt 8 and then re-installed it from default,…
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Traktor 4 upgrade with MacOS 10.15
How do I upgrade Traktor Pro 3 to 4 using MaccOS 10.15? I can't use the new version of access, and registered 4 using a legacy version of access, but it doesn't appear in my library.
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No linux, time to go.
Due to mounting privacy concerns, instability issues and being trapped in a system that tries to monopolize me vs, providing interchangability and “standards” to enhance my workflow and creativity, I AM DONE WITH WINDOWS! On the privacy front, every keystroke is always monitored. Once upon a time, that was a no-no. But,…
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Abbey Road Modern Drummer Installed but Paused and repeated Download Failed message
Purchased Abbey Road Modern Drummer, problem as described and has occurred repeatedly. The software observed to download in full via Native Access (7.85GB/7.885GB), then becomes stuck before Download Failed message appears, and download pauses permanently. All content IS downloaded to the correct folder path, in a…
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Finally have everything Downloaded But,
I have an Application Native Access on my desktop but, not sure what to do next?? There seems to be 6 or so packages that have an install button?? I thought once loaded I would be picking Amps Cabs Effects Presets already created by Artist what do I do with this?
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how to install ozone 11
Hi, I would like to purchase Ozone 11 Standard, but I'm unsure how to install it. Do I need a host or only to download Native Instruments? I appreciate your help. J
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Not seeing updates to kontact 8 guitar rig 7
I just purchased complete 15 standard and when I started up native access kontackt 8, guitar rig pro 7 and the latest reactor did not appear on the list of products to be installed nor did they appear on the list of products to be updated. All its showing is kontackt 7 player. I owned komplete 9 ultimate which gave me the…
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Disastrous merger with iZotope results in subscription fraud
I've been doubly charged for the past few months by both iZotope and Native Access for the SAME SUBSCRIPTION, and on top of this they have removed any possible way of cancelling the subscription on the iZotope side, making it impossible to correct their error. Their support staff has not answered in weeks because clearly…
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Unable to uninstall old version of Native Accees
I cant uninstall the old version of native access. And also what I see, that still there is not a solution or a fix. But that would be very important. What is native instruments telling us about that issue ?
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Some library content unable to be located
I'm moving over to a new PC and going through the ardous process of getting Native access to relocate all my libraries. Most are going smoothly but I have a few that it just can't find. Queensbridge story being one of them. I click on add product content and navigate to the folder containing queensbridge story and just get…