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Product bought. Order is under review. No download...
I bought a Ozone Standard two days ago, and I’ve been trying to reach the costumer support and they didn’t answer. I did try to reach the customer service. I got ticket nr. 4134879. My order has three days under review and I have no idea when I can download my Product. Maybe it has something to do with the whole Native -…
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Download Link Not Received and Support Ticket Inaccessible
Hello, I'm reaching out to the community and the support team regarding an ongoing issue with my order. On November 24, 2023, I purchased RX 10 Elements, and although the payment of $39.60 was processed as evidenced by the charge on my account, I have yet to receive the download link. The order was listed as "under review"…
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Can you connect NI Komplete S88 to 2 PCs?
I need midi signal to one IPad and one PC at the same time. Is that possible.
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dowloading Komplete 14
having difficulty downloading Komplete 14 Purchased from website
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Received no receipts, no downloads, no serial numbers and no support responses???
Hi, I’d hoped my first post here might be a positive one, but unfortunately that’s not the case. It would be very greatly appreciated if anyone could offer help or suggestions? I purchased two upgrades (Komplete 14 Select to K14 Standard, then K14 Standard to K14 Collector’s Edition) on Thurs 16th November EST. Payment of…
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Native Instruments Strategy = Ignore 'Update/Upgrade' Button
I am thinking it is best to just not install any updates . The things that are happening in NI now make them look like a startup. See that others are having a myriad of different problems so I don't feel like I;m being picked on Updated to new Komplete Kontrol 3.0- I have a s61mk1 so there you go. That created a mess for a…
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Product bought. Order is under review.
I bought a Ozone Standard two days ago, and I’ve been trying to reach the costumer support and they didn’t answer. I didn't even received a Conformation, that I had try to reach the customer support. Means I got no Ticket-ID. My order has three days under review and I have no idea when I can download my Product. Maybe it…
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Komplete Izotope 10 liscencing
I hope NI and Izotope will soon combine licensing, maybe under Soundwide. I am a longtime Izotope user. I want my Ozone 10 in my Izotope Product Portal. I hope NI finds a way to restore this user experience. Having my Komplete serial be my Ozone 10 serial, completely separate from the Izotope customer environment, was…
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COMPATIBILLITY BETWEEN KOMPLETE 14 COLLECTOR’S EDITION AND MAC M1
Hello from Greece, My name is Kostas and I just saw the interesting -50% offer about KOMPLETE 14 COLLECTOR’S EDITION. I would like to buy it, but I run a mini Mac M1 with Sonoma 14.1.1. I tried, after reading in your website, to understand if there is compatibility between them, but I am a bit confused. Could you inform me…
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How to separate A49 and Maschine MK3 in Maschine 2 or Cubase
Hello, iam new, and i have some beginer difficultys. I started Maschine 2, and connected my Maschine MK3 Controller, and my A49 Keyboard. If a select a drum kit in Maschine MK3, it also plays at the keyboard. I cant use different Instruments for each controller. The next: Cubase 12, connected both, if i start a record, the…
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Ethereal vst problems
I bought a MacBook Pro M3 and installed Komplete Now.( subscription plan). Some of the VST’s are not working. It says your version of Kontakt player is too old . Download the latest version. I have the 6th and 7th Version of the Kontakt player. What to do . please advise… Thankyou.
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Informal Survey - Are people hanging on to their mk1 keyboards until the wheels fall off ??
Thats' what I'm doing. In light of all the obvious reasons indicated in this forum The new Korg Keystage keyboard looks a lot like the mk1...The mk1 is still a very viable product and should not have been abandoned. In fact, it has some capabilities the mk3 does not
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KOMPLETE ELEMENTS MK2 - How to activate
New PC requiring a complete reinstall. Support has informed me that KOMPLETE ELEMENTS MK2 is no longer supported which explains why it's no longer listed in my Native Access list of products purchased. However Support was nice enough to send me a link allowing me to download Elements. Installed fine but it is in Demo mode.…
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Does anyone know how long it typically takes to receive a response from the customer support?
My ticket hasn't been answered in 10 days and I was just wondering how long it would take to get a response. My ticket number is #4114210. Thank you so much for your help and I apologize for my impatience.
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How to get my control s8 to midi control syc with my Roland mc707
Hi there I have been trying to set up the midi to control with my Roland tr8s/ MC 707 so they run in syc I can't seem to get no signals from the s8 iv been on you tube all over the place and still can't get the information,every thing is from years ago please any help would be appreciated kind regards
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Black Friday upgrade price for Music Production Suite 6 not working??
Hey - I'm a Komplete Ultimate owner (since Komplete 8, most recently updated to KU12), and thus got an email with the Black Friday offer for Music Production Suite 6 at a crossgrade price of £239. I absolutely want to purchase this, but when I clicked through from the email to buy & logged into my NI account, it says "you…
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S88 mk2
Hi thinking of getting a open box deal on a s88mk2. Just want to confirm that the only way the lighted key guides work is when using Komplete Kontrol and that there has not been a firmware upgrade to allow it to work with Kontakt
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Komplete MK3
Is it possible to use the MK3 to use sounds from another device or keyboard and then play those sounds on the MK 3 without using a Daw, Kind regards
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Is this the same offer that is available on NI website?
Turns out I have my would like to get Komplete Standard (UPG from Select) from Thomann, since I have a discount code from them, but I was wondering if I am elegible. I own K 13 Select, but I'm not sure if I'll be able to get the upgrade since in Thomann's website it doesn't say anything in specific about previous versions…
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Need help NRW germany
Hello I'm new here, I'm 71 and I'm looking for someone who can help me install Komplete correctly. I upgraded Komplete 12 to 14. Since I never understood all of this, I've been sitting here for 40 hours and I'm tired of it. I read everything and try again and again. Now I'm at a point where I don't want to anymore. I have…