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Why are my purchases under review?
I've spent thousands of dollars with Native Instruments, have Komplete 13 Ultimate Collectors, countless other expansions etc. I use the same info, same laptop, same card and when I try to make a purchase (just tried to buy Empire Breaks) I can't download it and it says 'Under Review'. I've never dealt with an issue like…
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Why does Native Access need administrative privileges to my command prompt to run?
Why does Native Access need administrative privileges to my command prompt to run?
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Reposting unanswered question about missing .exe files
Hi Again, Jeremy - I have no .exe files for any of the listed programs existing on my PC. My laptop has them all, but that's a fully functioning Native Instruments hierarchy. My Tower PC is the one with this issue. On the Laptop, all these .exe files are neatly placed in folders where NI suggests: C:\Program Files\Native…
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How do I get rid of two libraries...and before you answer...
Yes, I've done ALL, repeat ALL of the recommended procedures. To the letter. And the funny thing is, one of the libraries isn't an NI plugin and is four computers ago! Neither one of them appear ANYWHERE in the preferences, plugins, applications, or any other folder having to do with Native Instruments. The ONLY place they…
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Indigisounds installation
I purchased this New Soca Starter Pack from Indigisounds I followed the Instructions but it is not installed. Please HELP
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First steps with Komplete 13
I can't start Komplete 13. Step by step I would like to have the details of the whole process in Windows mode, keyboard E 61. Who speaks French and can get on facebook in order to communicate more easily? thank you 🙏
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Native Access should not allow installation of incompatible versions
I'd like to add a feature request similar to the 'Native Access should allow downgrading and removing an installation' request. How about Native Access disallow the installation of incompatible versions altogether? I have an extremely minimal amount of time per week to use Maschine, and lately I've been burning most of…
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Help reinstalling C drive
So at some point soon I'm going to have to reinstall C drive I have all my Ni content on an external ssd F drive however Komplete kontakt / Battery / Massive / Guitar rig 6 are on my C drive So if I replace my C drive and reinstall Komplete kontakt / Battery / Massive / Guitar rig 6 Will these programmes still be able to…
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How do I reinstall Kontakt? Not showing up in Access
I had to reinstall Windows and Kontakt was wiped out as a result. I THOUGHT I could just reinstall Native Access and it would show up on the "not installed" list. Nope. So how do I reinstall it??
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Running OS 10.10, Native Access tries to upgrade on launch
Trying to use a Spitfire library that requires Player 5.6.8+. Downloaded Native Access 1.5.1 and Kontact Player 5.7.3 for OS 10.10 from NI’s site. Upon launch, NA tries to upgrade to a newer version and won’t do anything else. Everything on the site says these versions work normally in 10.10. What can I do?
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Native Acces failed: unknown error - workaround
The solution NI gives for this persistent error may help some, but for many it does not help. This workaround helped me: Start windows in safe mode with network enabled. start Native acces. Update the programs you want to be updated. Ignore the error message ('installation failed. The previous installation can not be…
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Cannot find Dark Horizon
Can't find the download load Dark Horizon all The access, library, Kontakt loaded, 10 free downloads no problem just no Dark Horizon to be found . maybe my laptop is not compatible . Thanks! Also checked all the online videos and tutorials to see what I needed to do still no progress they all say pretty much the same thing…
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Still have the issue where it is stuck "Searching for latest update"
I have read many, many articles on this issue of Native Access being stuck at "Searching for the latest updates". I have disabled my firewall, disabled defender, added new rules ot inbound and outbound, rebooted in safe mode with networking and not ONE single one works. I am completely fed up with this and am going to…
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How can I change my Username and Email in my community profile??
Hi, I am new here and in my NI account I have my right username and email. Unfortunately in my community profile something went wrong. Could you please tell me, how to adjust it right? Thanks, 👽️
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Feature Request - Please stoping NA stealing the cursor when it's updating plugins
Ello! Today I had 12 updates for various Native Instrument plugins. I hit Update All and decided to do some work. I was trying to write an email, but every few seconds, my cursor focus was being stolen by Native Access. It was so frustrating, trying to type something and having to repeatedly click on my web browser to…