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how long to expect an answer from NI support ?
Hello everyone, I’m encountering an issue with the transfer of a used Kontrol S61 MK2 keyboard I recently purchased. The previous owner correctly initiated the license transfer on his side, and I followed all the required steps on mine. However, the transfer is still blocked on the “waiting for approval” stage. I opened a…
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Upgrade From Select to Standard Before Registering Hardware – Possible?
Hi everyone, I’m planning to buy the Komplete Kontrol S61 MK3 from Thomann, which comes with Komplete Select, and I have a quick question about the upgrade path. Right now, Native Instruments offers the “Komplete 15 Standard – Upgrade from Komplete Select” for around $99 with loyalty pricing. Is it possible to buy this…
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Upgrade from KOMPLETE Select Beats to Std. not possible?
Hi everyone, yesterday I've bought SELECT Beats in the NI shop. I've also bought Komplete 15 Standard Upgrade Select from Thomann. When I enter the serial number in Native Access it says that I am missing the base product. Is upgrading from SELECT Beats not possible? Is there something I am missing? Beats is listed in my…
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I can't download Komplete Start. It always directs me to download Native Access.
Q: Translation inserted by Moderator (translation by DeepL) When I try to download Komplete Start, it asks me to download Native Access. I do so, but then it doesn't progress. I try again and the same thing happens. It's an endless loop, so I need to know how to download Komplete Start so I can use my MK3. I've had it for…
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Komplete Kontrol stuck in Demo mode
Hi everyone, I recently bought a second-hand S61 Mk2 and I didn’t get a license transfer ID from the previous owner. Without knowing I might've just screwed myself but I don't know enough to know how… First - I tried downloading Komplete Kontrol off of NI website. it appeared in NA but only in demo mode. So I tried to get…
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upgrade Komplete select 13 to Komplete standard 13
hello everybody, I'm trying to upgrade my Komplete select 13 to standard, do you know how I can do that ? thanks ! I know it's already version 15 but it's too expensive for me.
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I can't find what I've purchased in my native access
Electric Keys – Phoenix Disco & Funk Leap Expansion Solid Dynamics Solid EQ I can't find these four plugins/kontakt library in my native access app even though they are included in the komplete 15 select bundle, according to the description on the official website.
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Do you Know how to Get Komplete Select 13?
Hi, guys. I recently purchased the K13 Ultra UPG for "select". Since it's an old product, I bought it at a very reasonable price. Of course, it's an upgraded product from Select, so NI is doing it right now I was sure it would be an upgrade to the K15 Select, which comes with multiple brands and NKS collaborations.…
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Will I receive Komplete Select if I buy a used A25 from someone on Facebook marketplace?
Hi all, I'm looking to buy an A25 from someone on Facebook marketplace. However, when I inquired about them transferring their Komplete Select license to me, they mentioned it shows up as non transferrable. Since they can't transfer it, does this mean that even if I buy the keyboard from them and register it under my name…
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Missing Content from Included Software Bundle (MPK Mini)
recently purchased the AKAI MPK Mini , which includes a software bundle featuring Native Instruments complete 15 select. During the registration process, I selected the complete 15 Beats package. However, I’ve noticed that not all the promised content appears in my library– for example the, “Latin Trap Leap Expansion” and…
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Unable to use Arturia Komplete Select serial number
hello, I’ve tried checking out on the store for Komplete select electronic using a code provided on my Arturia account, however when I try to redeem it, I receive this message: The voucher code does not exist. Please check the code and try again. I raised a ticket 24 hours ago but not received a response yet.
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Native Software for Akai
Hello, After much research and wasted time searching, I finally realized that all Native Instrument software, plugins, and DAWs, supposedly designed for Akai hardware, don't work on the MPC Key 37 STANDALONE. To use them, you need to use a computer, in controller mode. Can you confirm this, so I can finally accept the very…
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HOW to Activate Komplete 13 ULTIMATE From KS
Hi, guys. I recently purchased the K13 Ulti UPD KS. I felt good because I bought it at a reasonable price. And, thanks to the recent NKS collaboration of my hardware I registered KS 15 in my account. So I tried to activate K13, but they said the base product is different. I can't get KS13 itself at the moment, so how can I…
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about Komplete 15 ultimate upgrades for select
I'm thinking of getting Komplete 15 Ultimate Upgrades for select from an official retailer in my country (it's because the payment method I have is not available on official website). And I have "KOMPLETE 12 SELECT for HW" registered to my account. Is it qualified for the upgrade?
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CRITICAL MULTIPLE ORDERS CONFIRMED GLITCH
Hello Native Access Community, I've joined today and wanted to write about this recent issue, I'll try to keep it short as best as I can. I encountered a strange problem/glitch/bug with software redeeming. I’m a student and producer getting ready for University Entrance Exams, I started producing last year. I really love…