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How do I get the Plugin Alliance vouchers?
Sorry for my ignorance. I just bought the KOMPLETE 14 COLLECTOR’S EDITION, and I believe I am supposed to get 3x Plugin Alliance Voucher. Is this correct? If so, how do I get them.
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"There's an issue with the installer service" error while downloading Komplete bundle
Almost every time I open Native Access, on top of the annoyance that is to type in my system password (only virtual instrument manager that requires that), most times I get error messages like "There's an issue with the installer service. To resolve this issue, try restarting Native Access. If this doesn't work, restart…
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Komplete kontrol showing issue
Hello ! I've ordered the upgrade from komplete 10 to 14 CE. In the Komplete Kontrol, when I click on "ALL INSTRUMENTS" I don't see some old instruments (like The Gentleman, Abbey Road,...). I only see the new instruments (40's, action strings 2, ashlight...) and a few of the older (Cuba, action strings 1). If I make a…
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Are VALVES and DUETS not included in the KOMPLETE 14 collector's edition?
Basically the title. I would have thought they were included as a collector. I only bought it last month but I can't seem to find them on my native access. Valves I kind of understand but if duets is part of the play series collection and the collector's edition contains the play series (at least according to the…
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Choir Omnia install (stuck?)
Hi all Anyone know what the install time for Choir Omnia is? I understand that it is a very, very large library but Native Access has been "installing" for 2 hours now and I suspect it's stuck. I've seen other post about a stuck install but the rather convoluted manual workaround solutions are for Windows. I'm on macOS. I…
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I purchased the wrong upgrade Komplete 14
I need Help please!! Currently, I have KOMPLETE 13 ULTIMATE Collectors Edition. On July 1, 2023, I purchased the Komplete Collector's Edition. BUT, I purchased the wrong upgrade. I purchased the upgrade for Ultimate for $299.50 which only work on only Komplete Ultimate 8-14. I should have purchased the update for $249.50…
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Download speeds
Hi all Can anyone advise what to do about the unbelievably slow download speeds I'm experiencing with Native Access, or at least confirm that they're having the same experience? Since getting K14 CE on Saturday, I have managed to download only 4 instruments - and that's basically with NA running 24/7. Currently looking at…
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Native Store Order Processing Time
I ordered this Friday the s88+komplete 14 collectors pack which is on sale for the summer deals. I intended to take advantage of the weekend to start downloading thinking that there was an immediate activation of the Komplete, which is not the case. Anyone knows how long did it take NI to decide to activate the software…
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Best way to give Komplete Collectors Edition as a Gift?
I want to purchase Komplete Collectors Edition as a surprise gift for my dad. I guess the best way to do this is just buy it on my account and transfer the license to him? If I find out he's already bought it or I need to get it refunded for another reason, is that possible? I saw something that said downloadable products…
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Trouble with crossgrading from Komplete to Music Production Suite
Hi all. I have upgraded from Komplete to Collectors Edition. So the product I own is called "KOMPLETE 14 COLLECTORS EDITION Upgrade for KOMPLETE ULTIMATE". I want to get the Izotope Music Production Suite 5 (https://www.native-instruments.com/en/pricing/music-production-suite-5/). However the site says "You do not qualify…
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KOMPLETE 14 UPGRADE FROM 13 WITH DISK
HI, I have Komplete 13 Ultimate and I would like to upgrade to Komplete 14 collectors, but I have a doubt. Do you know if the upgrade comes with a disk usb when you buy it? Tahanks.
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Retiring Sounds.com - An idea
Hey Native Instruments, and Patrick specifically of the Sounds.com team So I read on the website that you're retiring sounds.com, which, given you've removed support for NKS a while back, I would assume this is a good idea, and a better use of resources to bring to bear on new instrument QA and to bring the sounds.com…
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New deal: Get iZotope's MUSIC PRODUCTION SUITE 4.1 with KOMPLETE 13
The first co-bundle from Native Instruments and iZotope is here. Two audio companies, one ultimate music production bundle. Make way for the creator suite of the year. 😈😈 Only until March 22, you can get NI'S KOMPLETE 13 and iZotope's MUSIC PRODUCTION SUITE 4.1 combined. We're talking about our flagship collection plus 30+…
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ni ignore my support tickets!!!!!!!!!!!
hi, why do ni ignore my support tickets? a month or 2 ago, i opened a new ticket and i never got a response. i opened a new ticket 3 days ago about a different problem and i still havent heard back. i just updated my komplete ultimate collectors from 13 to 14 and i am missing ozone,. where do i find it? i think its a bit…
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Collectors edition
I want to either update from Komplete 12 Ultimate to Komplete 14 Ultimate for 200 or Upgrade to Komplete 14 Collectors Edition for 300. The only issue is the upgrade paths going forward. For example, I can update to 14 Ultimate if I own all the way back to Komplete Ult 8 - 13 (6 versions), however with the Collectors…