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Can't relocate Ambient White!
hi I recently bought a new computer and I found that I can't relocate Ambient White in the latest version of Native Access. It says "That path is invalid". I have tried to re-download the files from Big Fish Audio, but still can't relocate it successfully. The method provided in Support also doesn't work. I am currently…
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Alert! Big Bug! (reproduced)
If you uninstall any NI products using Native Access, ALL programs listed in the "Uninstall or change program" section of the Control Panel disappear! You can't uninstall or change any other programs… Moreover, you can't open files directly, since you get an error message "This action is only valid for products that are…
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XML Error Installing Hypha | See Image
Merry Xmas Everyone, Any recurrent reports coming regarding Hypha Installing. See Image.
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I cannot get in to Native Acces
Hello! I cannot get in Native Acces. It just keep logging in forever and asking password again and again. What can i do?
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How to install Traktor Pro 2
Hello everybody, I cannot find Traktor Pro 2 anywhere in Native Access. When I go to Available Applications it doesn't show up. I registered my TRAKTOR KONTROL S2 MK2 and my Traktor Pro 2 serial with my account, and I downgraded Native Access. I tried registering again. Nothing. How can I download Traktor Pro 2? System:…
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Cannot register my serial number
I keep getting the message "An error occurred while processing your serial. Please refer to this guide for more information." Unit is newly purchased from Amazon. Please advise.
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Native Access unknown item doesn't install
I've got an item that doesn't install and doesn't have a name on it. It looks like the Kontakt image but it's installed. See the image below. If I click on Install I get this error: Everything else installs fine. Has anyone else seen this before? Thanks.
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My authentic sound library became a Demo
As shown in the figure, everything was fine a few days ago. Why?
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Software updates in Native Access 1.0 Discontinued?
I just looked up the release notes for Maschine 1.18 and realized that Native Access wasn't seeing an update for my installation (1.16). I was unaware that Native Access had been updated until seeing someone mention 2.0 in a thread. Are updates not being delivered to Native Access 1 anymore? Seems odd there was no…
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Traktor License
It says my license is expired but I just got my monthly invoice form NI
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Missing Products / Samples
Hi, I just bought the Lo-fi samples bundle and I can not get them to show in Native Access. I have refreshed Native Access, re-installed it, deleted the Native Access xml file in the Service Center folder… pretty much everything I can think of to get the products to show in Native Access and I'm having no luck. Has anyone…
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Why can't I register my brand new MK3 hardware?
I bought a brand new MK3 from guitar center but I cannot register my serial. Why? I followed the step my step guide it came with, and I read over the helpful tips guide. I need NI Support WTF!!
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How can I issue a new ticket for customer service.
Hi A few days ago, my account got locked. I need to use my izotope apps. plz help my account get unlocked.
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KONTAKT UPDATE
I need help because I don't know how to solve this problem. I updated KONTAKT but it won't let me activate my KOMPLETE 14 ULTIMATE. Many instruments appear in my NATIVE ACCESS in DEMO mode and I have already purchased them a long time ago. I don't understand, I need a solution as it is my working tool.
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Is there any support at all ??
I have just spent a lot of money on software which Native "Access" refuses to download even after I have followed every help advice from NI and other users. Is there anybody at NI that can create a help ticket and help me out? Anybody? It seems impossible to actually contact a real human being in this company. Is anybody…
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Everything goes missing in Native Access!!!
My all instruments are missing from library in Native Access! I can't use Kontact7 for my project which I need my instruments because of Native Instruments Problem. Help me please!
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I Need Help!
Good morning everyone, I got the next issue, I tryed to install NI newest software but I can´t install the newest version because I use windows 8, (I get the error in the first screenshot I uploaded), so I searched for a compatible version for windows 8 which is 1.14.1 the one I got right now, and I installed it, so i get…
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Native Access 2 Download Failed
I keep getting repeated 'download failed' on Native Access 2. Gets to around 3GB then stops. If I resume it then fails again a short time later. I have tried the advice here to no avail.https://support.native-instruments.com/hc/en-us/articles/115005878409-Native-Access-Error-Message-Download-Failed-Unknown-error- Does…
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How to install Native Access 2
Tried numerous times to install native access 2 but it keeps installing my existing version with the white background, not the n.i. 2 black background. I tried uninstalling my existing version and deleting any associated files but it still installed the same version. It's kind of moot now because I'm currently installing…
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Download locations to an external drive
The location I want to use to define a download location is noted in the documention as: Macintosh HD > *username* > Downloads. Since I am not using the download destination as Macintosh HD it is rather, the name of an Seagate external drive. What I want to know is what *username* is being asked for? Is it the computer…
