Native Access Gets Stuck Unpacking NTKDeamon

Dobs

Hi!

There seems to be an Installaware error when trying to unpack NTKDeamon that I can't handle - this causes NativeAccess to stop working at all. Has anyone found a good solution for this? I would be grateful for advice!

Mert_NI

https://community.native-instruments.com/discussion/35661/native-access-gets-stuck-unpacking-ntkdeamon

Hello Dobs, can you please try to download the NTKDaemon using this direct download link below:

https://drive.google.com/file/d/1dkQygMsY3vUB-ufcvUjNSpOhW0kvFCY_/view?usp=drive_link

Please let me know about the results afterwards☺️

Dobs

Thank yoou! A very strange issue, but I managed to solve it myself. Manual attempts to install NTKDaemon were also unsuccessful. The solution was to create a new user on Windows 11 and run the installation successfully. A user name with local characters (in this case Polish) creates a local directory path that is not supported by the installer. This is my guess. When I created a short Windows username without special characters, the installer worked without a problem.

Uwe303

Hello,

on windows 11 if you go to the taskbar to the right and click there is an event list should show up, look there for a security issue or blocking thing. Click on it and allow it, then try again. You could also download the installer here and install it as administrator:

https://support.native-instruments.com/hc/de/articles/5259695604625-Native-Access-Fehler-Please-grant-permission-to-NTK-Daemon-to-install-dependencies

Mert_NI

https://community.native-instruments.com/discussion/35661/native-access-gets-stuck-unpacking-ntkdeamon

Hello Dobs, can you please try to download the NTKDaemon using this direct download link below:

https://drive.google.com/file/d/1dkQygMsY3vUB-ufcvUjNSpOhW0kvFCY_/view?usp=drive_link

Please let me know about the results afterwards☺️

Dobs

Thank yoou! A very strange issue, but I managed to solve it myself. Manual attempts to install NTKDaemon were also unsuccessful. The solution was to create a new user on Windows 11 and run the installation successfully. A user name with local characters (in this case Polish) creates a local directory path that is not supported by the installer. This is my guess. When I created a short Windows username without special characters, the installer worked without a problem.

Mert_NI

https://community.native-instruments.com/discussion/comment/177344#Comment_177344

Hello Dobs, I'm happy that the issue is resolved.

Yes, your guess seems to be correct. Happy that you have mentioned it as this might help our other members☺️