Majestica professional is failing to download.

ChickenBoneSanta

"Download Failed" Then it goes to "Queued" Everything else from 8Dio downloaded. This from the $199 Bundle. Any ideas?

Mert_NI

Hello ChickenBoneSanta,

Which operating system that you are using?

If you use macOS,

If you are receiving the "Download Failed" error message, please perform the following steps: 

1. On your Mac, choose Apple menu > System Settings, then click [your name] at the top of the sidebar.
2. Click iCloud on the right, click Private Relay, then turn off Private Relay.

If you are using Windows, I would kindly suggest to create a support ticket or open a chat support using this link below:

https://bit.ly/NI_support_NA

So our team can help you to solve the issue as soon as possible.

I hope this helps☺️

Mert_NI

Hello ChickenBoneSanta,

Which operating system that you are using?

If you use macOS,

If you are receiving the "Download Failed" error message, please perform the following steps: 

1. On your Mac, choose Apple menu > System Settings, then click [your name] at the top of the sidebar.
2. Click iCloud on the right, click Private Relay, then turn off Private Relay.

If you are using Windows, I would kindly suggest to create a support ticket or open a chat support using this link below:

https://bit.ly/NI_support_NA

So our team can help you to solve the issue as soon as possible.

I hope this helps☺️

ChickenBoneSanta

Thank you much for responding.

I am using window 10. I will do as you suggested and create a support ticket.