Native Access
Discussion List
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Session Horns Pro Install Failed
I have tried three times with the Native Access app and every trick I know. I just purchased Session Horns Pro. It downloads OK but almost instantly in the install it gives me a FAILED status. It says check the Knowledge Base but that link doesn't go anywhere. It is sad I have to go here to a support blog rather than…
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How to update from Traktor pro to Traktor 3
Hello, until recently I had a Macbook pro 2011 on which licensed software purchased with Traktor S8 was installed. I bought a Macbook pro M1 on which I cannot install it, how can I proceed to purchase the update for the new Traktor pro 3.
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New to NI software - How to Install Komplete?
Hello, please bear with me as I am in my 60s and have just decided to purchase my first software instrument so I am absolutely clueless - I have some small hardware synths but I have never had or used software I have a MacBook Pro m1 chip 500gb storage I have purchased a dongle with Select 13 I have purchased a hard drive…
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I can't reinstall any 3rd party products in Native Access
Hello There was just a new update release for a 3rd party library which requires me to reinstall it again. (Cinematic Studio Strings 1.7) But I don't have that option. When I check NI libraries like Massive or Analog Dreams it works just fine. However, libraries by Cinematic Studio, Albion or Heavyocity don't even have…
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Stuck on Installing Instrument
I’m stuck on installing instrument. After it downloaded it was on installing. Then I closed it and deleted it and changed directory on where to download it because of errors I was receiving. It is stuck on installing. I tried uninstalling and reinstalling NA2 but it still tries to install the instrument that isn’t there…
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NTKDaemon uses dedicated graphics on laptops
Hello! I noticed a (I consider it to be major) issue with NTKDaemon, mostly on laptops. I've got a Windows 10 Laptop with an Intel CPU (i7-10750h), integrated graphics card and a dedicated Nvidia graphics card (RTX 2060). The problem with NTKDaemon is that, even when the laptop is on battery power, it uses the dedicated…
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Downloading Controller Editor failed: Could not reach the download server
This discussion was created from comments split from: Controller Editor Fails to Download on MacOs Catalina (10.15).
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Why Native Access won't load pass dependences installing?
Tried this several time but don't work.
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Native access 2.3.0 - Dependency installation process is taking longer than normal...
Hi, every time I try to start Native access it freeze on "Dependency installation process is taking longer than normal..." I've tried everything: Disable Antivirus / Firewall Installed NTKDaemon Fixed DISM Installed both vc_redist files The DISM and vc_redist make Native access work but just during that session, if I…
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Kontakt library asking for an upgrade when a full version is already installed
I am trying to make a library (palete primary colors) sound according to them I need a full Kontakt Serial Number, and to click "upgrade" to proceed with upgrade. Now, if I open my Native Access installed products I see Kontakt 6 and it says, full version and I can see the serial number... So, Is this Kontakt I have NOT…
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Cinematic Studio Strings 1.7 Update Re-Install Option not available
Hi there, today i want to update the CSS Library, in order to the advice of the E-Mail from Alex Wallbank. But in Native Access this option is not available for this Library, only "repair" if i change the Library Name, but that is not what the E-Mail instruction want me to do. Also there ist a little update for the…
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Traktor Scratch Pro 2 re-install / Can't log in in my NI account
Hi guys, need some help. A good few years back in I bought a Traktor Kontrol Z2 and installed the software, and everything has been running fine. I've been using the same laptop but I think it needs a complete reset, I'm having trouble logging into my original NI account. It seems my e-mail has been removed or something,…
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How to reinstall Cinematic Studio Strings?
There is a update for Cinematic studio strings and derefore I should reinstall this in Native access. But how do I do that please ? I can reinstall all own Native stuff, by clicking on "Full version" its automaticly showing the Reinstall option, but not with my third party installations.When clicking on "Full version…
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Problems with instruments not showing up in kontact libraries
I downloaded some of the komplete 13 instruments a couple days ago, and am now downloading more - for example the amati viola, and its not showing up in the kontact library tab. any info on this?
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Lost old account - no access and can't transfer my serial to new account
I ordered the komplete 13 bundle and when i ran the native access installer it asked me to enter my serial which i did, it took me over 12 hours to install all the packages and when i woke up native access closed itself, when i ran native access again it prompted me to log in and it showed a gibberish email account which i…
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