Kontakt 8 not in N Access

asking

Updated from Kontakt 1x to 15.
Reinstalled Native Access. Kontakt 8 is not listed there.
Followed the steps in FAQ (including removing the xml file).

What do i need to provide so that u can help me?

Thx

Jeremy_NI

If you haven't already please reach out to support: https://bit.ly/NI_support_NA

Vocalpoint

Do you mean “Komplete” 10x to 15?

What OS are you running.

And what version of NA are you running?

VP

asking

Updated from Komplete Ultimate 12 to Ultimate 15.

Running Win 10, NA 3.16.0.

I can see SOME of the new Libraries like Conflux or Action Woodwinds indicating that the update and the serial number worked. But I cant find Kontakt 8 or Guitar Rig higher than 5.

Vocalpoint

https://community.native-instruments.com/discussion/comment/197578#Comment_197578

Which version of Windows 10?

Must be 22H2 these days.

VP

Jeremy_NI

If you haven't already please reach out to support: https://bit.ly/NI_support_NA