Native access-can't find "Choir Omnia" in history of commands

Tabla

I can't find "Choir Omnia" in history of my commands

What's the problem ?

PoorFellow

https://community.native-instruments.com/discussion/40437/native-access-cant-find-choir-omnia-in-history-of-commands

What is a 'History of Commands' ?

Be sure that you are logged into the correct account. : Check the MY PRODUCTS, SERIALS, AND DOWNLOADS page

Then be sure that you are using latest version of Native Access for your OS ,

Else try resetting the Native Access XML file , look at section 8here : My Product is Missing in Native Access .

If problem persists then please contact N.I.Native Access and Installation Support .

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

PoorFellow

https://community.native-instruments.com/discussion/40437/native-access-cant-find-choir-omnia-in-history-of-commands

What is a 'History of Commands' ?

Be sure that you are logged into the correct account. : Check the MY PRODUCTS, SERIALS, AND DOWNLOADS page

Then be sure that you are using latest version of Native Access for your OS ,

Else try resetting the Native Access XML file , look at section 8here : My Product is Missing in Native Access .

If problem persists then please contact N.I.Native Access and Installation Support .

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

Tabla

It's ok now.

It was on another account.

Thank you for the answer

PoorFellow

https://community.native-instruments.com/discussion/comment/199899#Comment_199899

You are very welcome 🙂 And thank you for providing feedback and for sharing what were the issue.