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BUG: Just Installed v3.20 - old legacy libraries still appear in Product Listings
Just saw the new v3.20 come down moments ago. Just as was the case with v3.19 - this new version continues to display very old legacy libraries: And I do not have this item turned on: VP
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Confusion/discrepancy over what can be (re)located and what can't
I'm currently in the process of copying some of my libraries and expansions over to my other PC… and found something strange. For some libraries and expansions, I get the "Path is invalid" error - even though it isn't. An example: I was able to locate "Electric Keys - Phoenix" just fine, but it would give me the…
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Kontakt 8 latest updated trashed even the older version
Acting on the prompt in Native Access, I ventured to update my Kontakt 8.5 to the latest version. The update was successfully downloaded, and started to do the update. The process of update never ended… Now, the older version is completely removed, but the newer version never installed. Nevertheless, Native Access neither…
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I need help, i moved products to a new computer
I recently brought a 2020 Mac Mini and I want to move my SSD from old computer to my new computer. When I hooked it up and redirected to my SSD it native access and kontrol it doesn't read my sounds and expansions
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Installation error
I'm installing Komplete on an external hard drive, but several instruments won't install.I've followed the help page to configure security, but the issue persists.Does anyone know anything about this issue?
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Davinci 20.1 Crashes When Using Native- Raum VST plugin
I just downloaded NI's Native Access for the first time and installed the Raum VST plugin. I have many other VST plugins installed from waves and other sources and they have ran without a hitch. While editing in Davinci 20.1 (newest version), I wanted to place the Raum effect on an audio clip. When I placed it onto the…
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Native Access Glitching Out
Native Access was working just fine for me until the update. Now every time I try to log in it says "Unable to login." Ive tried reinstalling, changing passwords, everything. Now I can't access any of my purchased content at all. Is anyone else have this problem? After hours of chatting with a bot and countless reinstall…
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Native Access "Download failed"?
Hi All, Since installing the new improved Native Access I am having ongoing issues with a "Download Failed" message, most recently with the latest KK update. But Block Primes has been like this since the Native Access major update. Why would KK update not download (tried for several days now)? (Windows 11 user)
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New SSD
Hello there, I have replaced the SSD drive and need to associate things with the existing data. I have followed instructions but nothing seems to work. Help!
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I bought Komplete 15 Standard but it's not there in Native Access, there's just Kontakt 7 & 8 where?
I downloaded native access 2 silicon
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I can't download Komplete Start. It always directs me to download Native Access.
Q: Translation inserted by Moderator (translation by DeepL) When I try to download Komplete Start, it asks me to download Native Access. I do so, but then it doesn't progress. I try again and the same thing happens. It's an endless loop, so I need to know how to download Komplete Start so I can use my MK3. I've had it for…
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Thrown out and no longer installable
Subject: Major Issues with Native Access & NI Support – Any Help Appreciated To be honest, I feel completely messed around by NI support. The email address listed on the Native Instruments website sends back an automated reply with a link to a support chat — which is never available. Instead, it says a ticket has been…
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Symphony Series - Impossible to install
Hello. I have been trying to download Symphony Series many, many times, but when the download completes, I always get “Installation failed”. I have tried every method I know of to try and fix it: 1) Restart the computer and download it again. 2) Change the name of the destination folder to a shorter one without spaces or…
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Is Stradivari Violin updating properly?
I noticed in Native Access an update for Stradivari Violin version 2.0.0. The file size is 30.06 GB. I have installed all prior NI products successfully. However, this update seems to take a long time and then fails. Has anyone else experienced this? For those who updated successfully what was your experience? Thank you so…
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I am still unable to log in after following knowledge base instructions
Since the latest update I've been able to apply any serial numbers and am unable to use several products. After following the instructions here: https://support.native-instruments.com/hc/en-us/articles/13415633434269-Native-Access-Error-Unable-to-log-in I am still unable to log in. I get the same message "Unable to log in.…
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Persistent 'Download Failed' Issue on Native Access v13.8 (M1 Pro, macOS Sonoma 14.5)
Hi everyone, I've been experiencing persistent 'download failed' errors on Native Access v13.8 despite following all the recommendations from the knowledge base and community forums. Here’s what I’ve already tried: Granted full disk access to all NI applications Disabled iCloud recovery Restored default download folders…
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Guitar Rig 5 apple silicon M1 Demo mde
hello i have problem with guitar Rig5 still opening as a Demo mode and i red the article about that i should download older native acces but i cannot download it from native instruments google drive because some problem … could you please provide it to me ? thx
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Maschine 2 serial problem
hi! I have a maschine mk2 not used for the past 5 years. I try to install an activate maschine2 software , i add the serial write on the DVD and native access say to me it's ok. But maschine software isn't add on my "products and serial section" in my account. I try to install maschine with the legacy download, it open but…
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Flickering UI
Hello, I just started using NativeAccess and also instruments in Logic Pro. I have 3 displays and no matter which one I'm using the software on, the display will intermittently flicker. Not the entire display, just the NI instrument that I'm using. Sometimes it does it nonstop, other times it will start and stop every few…
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Add Device Management and Deactivation Function
Dear Native Instruments Team, I hope you're doing well. I’d like to suggest adding a device management and deactivation feature to Native Access or to the user account dashboard. This would allow users to: See which devices are currently activated; Deactivate old or unused machines when switching hardware or reinstalling…