Unable to Log in

ashtonr
Member Posts: 2 Newcomer
hello, wondering if anyone can help! i bought GGD to use with kontakt however when downloading native access i press login and put my details in and it says checking authentication then sends me back to the login page. i have tried re-downloading and i have enabled full disk access and i am unsure on what to do.
thank you
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First check is to login to your NI acct on the website via a browser. If that works - use the same credentials in Native Access when prompted.
Also make sure you are using the very latest Native Access - 3.17 as of this morning.
VP
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no luck unfortunately, any idea on what else to try?
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