My NI password does not work on NA

tlarson3 · 2025-06-20T19:05:59+00:00

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I have a new Mac M4. I am trying to get Kontakt installed, but my NI password does not work on Native Access. The chat line does not help.

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tlarson3

I figured out it was asking for my computer password, which for some reason stopped working. Fortunately, I was able to grab someone from IT to help me get that straightened out, and everything is fixed. Thanks for your feedback.

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Vocalpoint

First test - use that Username and Password to see if it opens your actual NI Account online (via web browser).

If it works and you get in - that is a valid combo. If not - your creds are faulty or you simply forgot one or the other (or both)

The identical combo is used in NA.

tlarson3

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