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has something changed on the activation process on the most recent versions of Kontakt and Battery?
Hello, if I update Kontakt and Battery to the most recent versions via Native Access, both applications present me a dialog with the choices to open the applications in demo mode, activate them using Native Access or to buy the program. When I open the "about" window after I choose the demo mode, a lot of question marks…
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Native access, updates NI product with all its library content from scratch !
Hi i run Native Access after many months, i updated the program, then i saw many updates for my K14CE, i have all products of K14CE already downloaded and installed when bought it, but now with the updates waiting, seems like it want just for the updates to download the entire sample libraries which some are 70gb 40gb…
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Some of my Izotope products don't appear on Native Access
I merged my izotope and NI accounts, but I see some products (or versions) in Native Access that do not appear if I open iZotope Product Portal, and viceversa. I'm sure I own the products appearing on iZotope Portal, but not the ones I see in Native Acess. I have recently purchased Komplete 15 collectors so I'm not sure…
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iZotope
Everything is broken. I'm unable to use the iZotope subscription I pay for every year since merging accounts. Now iZotope's manager recognizes nothing and Native Access is broken (as it has been for the past 5+ years). Great… At least the page where they process my updated payment information works PERFECTLY. HOW DO I…
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Izotope Unification bug
Hi, trying to install my Izotope Element plugins but stuck in a bug with the unification process. Cannot enter the Izotope account because it's telling me it's been unified yet the Native account is saying I have to unify.
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iZotope
Hi, From what I understand, Native Instruments now own iZotope. I have just completed the iZotope / NI migration process (which was rather painful), but when I log in to Native Instruments I don't see my iZotope products. This is all very confusing, should I see them or am I supposed to still log in to iZotope.com? Thanks🙂
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Where can I find my voucher
I've got an email reminding me that there is still a vouche. Now I've tried to purchase the new Session Guitarist and looked for the voucher - where is it? Can anyone tell how I can find the right source?
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Activating Kontakt 5 products
Hi, I have a bunch of products in Kontakt 5. I can't activate them. What should I do? Thank you Regards DaAitch
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All Kontakt instruments are in demo mode after updateting native access?
After I was prompted to update natice access all of my kontakt instruments start in DEMO mode. the path to the libraries are correct in native access itself everything seems to be fine, it recognizes my installed instruments, no error alerts Everything went fine for years I don`t know what to do? Haven`t found anything…
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Can't get Spitfire Symphony Orchestra to work properly
Downloaded it to an external SSD. No problem. Entered the serial. Then, for reasons I cannot explain, I located the library by going to the "Instruments" folder instead of the "Spitfire Audio - Spitfire Symphony Orchestra" folder. The "Instruments" folder vis loacted is inside the main folder. It was really stupid of me.…
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Is there a possibility we have our iZotope licenses listed in Native Access
Hi, I had 2 accounts, as many of us, one for iZotope and one for historical Native Instruments. Then the companies merged and choose Native Instruments as name. I bought products in my iZotope accounty and in my NA account. Especially I bought a pack containing Guitar Rig 7 form iZotope. After registering I see that it is…
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Previews installation showing invalid location error
This is the error This is the path on my PC. I do have the path, then why the NativeAccess is showing the error. This is the Native Access version I have.
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Removing Native Access Updates
Hello. I have tried searching for answers but cannot find any. Is there any way I can remove unwanted updates from NA? I have 2 updates for Kontakt, which are for V8 which I do not own. I do not want to DL them, as over 47gb of content that is of no use to me seems a tad daft. Is it possible to remove the updates, or do I…
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Impossible to relocate the Previews?
Hi, I had to move all my NI library from one external HD to another. I managed to relocate everything successfully but the Previews. And when I try to fix this (repairing it), I choose the NBPL folder on the right new path to the new external drive and I have the following error message : Invalid path or directory. I…
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Mysterious item in Native Access
I have this item in my Native Access that has no label whatsoever, and cannot seem to be installed. Is this a glitch in my software or is this something that I am supposed to be able to install?
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Problem with Native Access
I can't add anything to my native access app, even if on the site it tells me i only need to refresh the app, i wont have any download option in my native access app
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Purchased Kontakt 8 + Komplete Select. Lots of serial numbers appear in my NI Account
Hi everyone I have just purchased Kontakt 8 & Komplete Select Electronic. In my NI online account a ton of seriel numbers have appeared for things like - Hypha, Iriah Harp, Jacob Collier Audience Choir, Analog Dreams and others. They also appear in my Native Access. I know that I did not purchase these and I do not want to…
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Unable to Install Aurora, Plasma, and Cascadia in Native Access (Location Preferences Error)
Hello, I am having issues installing Aurora, Plasma, and Cascadia through Native Access. Every time I try, I get the error: "Installation failed: Review your location preferences." What I’ve tried so far: ✔ I set all installation locations to their default paths: Download Location: C:\Users\Public\Downloads Application…
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Any plans to support proper uninstall with Native Access
The current manual delete to uninstall products is terrible UX on Native Access. Any plans to release proper automated uninstall with Native Access supported products? What is the current status? Would also like to see a "move library" feature to move and reindex sample libraries to other drives (important when users buy…
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Where is my purchase $130 "never mind solved" need to reg serial number
Help!! so today I went to Heavyocity web home site and purchased Mosaic pads.I downloaded it and it did its thing and said installed. Its on my computer but it never made it to Kontakt7 or Native Access .In fact I am not sure it asked where to go.Its in a folder some where NOW WHAT. I never had this problem before because…