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Serial Code Already Using
I've just received my Machine MK3 Mikro, but the serial code in the box was already used. How this can happen with a new product. Please URGENT support?
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What happens after isotope migration?
when I logged into oizotope product portal it told me I had to migrate my account and use my native access login. But it didn’t tell me what happens next? I don’t see my isotope products in NA or my account at NI. What’s suppose to happen during this migration? You should post this somewhere so expectations are set. Thanks.
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Product registration
How/where do I register my new product (Claire)? I have received a serial number
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No machine2 software and cannot use the supplied komplete select
I recently purchased machinemk3 and was able to start machinemk3, but the included instruments are not listed and cannot be used, they are not in the native access library. How do I get them to work? There was nothing in explorer that looked like a machine2 file either.
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Why won't season guitarist install to my backup drive during download
I'm almost through a full content install of komplete 15 standard. I have my removable drive set in content location. About 230GB went to this drive. Checked in and noticed when it got to sessions bass, guitar it switched over to my Mac SSD. Paused and re checked in file management CL still set to backup
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Komplete 15 Standard | some products missing
Hey wassup, I hope anybody can help me with this… Today i grabbed Komplete 15 Standard (Update from Komplete 13 Standard) and when i go into Native Acces, there was a lot of plugins missing, here a list of all Plugins I don't got: Kontakt 8 Guitar Rig 7 Pro Session Bassist - Upright Bouquet Glaze 2 Nacht Electric Keys -…
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Impossible to instal Native Access 2, cannot install & use products I have bought
Good morning, I have recently bought Vibe Rewind VST and it specifically said I have to upgrade to Native Access 2. I went to Native Access app to check if I do not already have version 2, it offered me an update, I clicked yes and that is where it all went to sh... NTK Daemon failed to start and from that time I am not…
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finding "add serial" button
Hello. I am being instructed by the Orange Tree Samping registration page to find and click on the "add serial" button and add my number of The Famous E Electric Piano (purchased on their site) but I can't find the button here on Native Instruments anywhere! Where am I off or missing something?? Please help -David
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Installing to new Mac and failing
Hi, Am trying to reinstall apps etc to new MAC M1 and getting a constant install fail. Have done all what it says but still fails. I brought the update in 2019 so the NI drive is old is this a factor? Thanks
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Why I can't register used S49 MK3 and no support response
I bought this used S49 MK3 for an excellent price from Guitar Center on 01/31/2025. Signed into my account to register it so I could start using with my AKAI MPC X, & was stopped in the process by not being able to register on my account. Reached out to support with all the necessary documents and information, and still…
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Native access
I have registered my komplete88mk3 in my native access, but I didnt get the update in the library, so I couldn't download the hardware connection service, what's happened? I 100% sure I have registered!
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problems with downloading kontakt 8 and kontakt factory library 2
Hi Anyone who know what to do when Native Access says "could not create new file or truncate existing file"? Hope you can help! Lovis
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Native Access Password problem
Supposedly the same password that used to log in the Native Instruments website also works to access Native Access . Thats not the case , with me. I've downloaded the most recent version of Native Access , but it still won't open
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Installing Komplete 14 Standard
hi, i have an upgrade to Komplete 11 Select that will take me to Komplete 14 Standard, but there's so many free apps in the native access application that i don't know what belongs to Komplete 14 and what's just junk i can ignore. seems mad to me that i can't instruct the Native Access program to find and download only…
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Ozone 11 Elements GUI size problem
Hello, Everytime I open Ozone 11 Elements in my DAW, there's this one window Help us improve our experience. I think I'm supposed to click on a button down here so the window disappears but it is hidden and I can't move the window so I'm just stuck here. Does anyone knows how to fix this ? Thanks.
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Native Access Locate Product
Hey everyone, I’m having an issue with the "Locate Product" feature in Native Access, and I wanted to see if anyone else is experiencing the same thing or has a solution. The feature is supposed to help prevent unnecessary redownloads of content, but it only seems to work for Kontakt instruments and their libraries. It…
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Joshua Bell Violin - invalid Path
Hello I originally downloaded Joshua Bell Violin using the Third Party instructions and it was working fine but since it was running on an external hard drive that wasn't the best in terms of performance, I decided to upgrade and bought another hard drive. I installed Kontakt 8 then Joshua Bell Violin was already on my…
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Problem registering Traktor Kontrol s2 board
I bought a Traktor Kontrol s2 board secondhand and am not in contact with the original owner. I'm not sure if it's been registered, but either way I don't have the serial number or the original owner's contact, so I can't figure out how to register it. I have tried contacting the service center and no one has answered my…
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Password
How can I change password that I forgot?
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I can't open Native Access
How to solve this situation？