I ordered the electric mint and vintage guitar, and was charged. I never recieved an email confirmation or my licenses or anything showing purchased my order. its been a day since…
Check your NI account online and see if the products are listed under Registered or Not Registered
If they are under Not Registered - you should submit a ticket for support to check your order.
VP
Please contact N.I. Support (all) they are in charge of any kind of shop or account problems.
In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care
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