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Native Access fails at Loading Products step in initialization
After updating Native Access from 3.17.0 to 3.18.0 it will no longer open, stalling at the “Loading Products” phase of the initialization. Here is a list of the various steps I have tried without success: 1. (Library > Application Support > Native Instruments Delete the folders "Native Access" and "NTK". Open the user…
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Unable to download or update any of my purchased products
Its been over 2 weeks now and ZERO help from NI. The most Ive gotten from theme is email with a link to Native Access. But make no mistake, they have my money. I would like very much to get the products I paid for. Native Access 2 simply says "Download Failed". No logs, no details nothing. To the best of my knowledge there…
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problems with downloading just purchased
There seems to be an issue with the server and Native because every other purchase I'm having this problem
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Native access error "Waiting For Connection"
MacMini OS 13.6.3 Intel Can't get NA to download anything. Continually stops at "Waiting For Connection". I've tried everything suggested under the topic on NI webpage. I'm using my iPhone hotspot both USB and WiFi connections. NA works on my PC via the same hotspot. I've even had ChatGPT assist.
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How can I tell which instruments an expansions pack applies to?
Hi! How can I tell which instruments an expansions pack applies to? For example. Haze says it requires Maschine, but under that it says it contains presets for Massive X. Molten Veil says it requires Kontakt, but as far as I can see, it's just Battery Drum Kits and the manual is titled Maschine Expansions Setup Guide. I'm…
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Maschine 3.2.0 Installation Fails – Stuck in Native Access with Unresolved Error
I'm experiencing a serious issue with updating Maschine 3 via Native Access. When prompted to update to version 3.2.0, I initiated the install through Native Access. However, the download never progressed—it remained stuck with a loading spinner, as though it were about to begin, but no progress occurred. I waited over an…
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I purchased a second hand MK3
Well in now a Maschine mk3 owner. I purchased it use from guitar center in Flint MI. I dont know how to get it going. There was no transfer of license. Please Mighty Maschiners What can I do????
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Why is Native Access such a trash product?
Serious question actually… why is it SO broken? Why is that simple updates, simple re-linking to existing content, simple installs are always so BROKEN? I genuinely want an answer to the question: why is Native Access such garbage software? Why is it that, even after I don't know how many years of being on the market,…
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How does my producer access the session players I transferred to him
My producer got a free copy of Kontakt. He has the license for the two session player guitars I transferred to him. How does he actually upload them and use them. The only options he's seeing is pay for.
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I just renewed my Komplete 15 license but am still seeing ads to upgrade
The last thing we users want to see is an ad for something we just paid for.
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unable to log in.
Q: Translation inserted by Moderator (translation by DeepL) I cannot log in. and gives a link to the site, but the password and login are the same. from the site I can log in, but not in the programme, reinstalled many times, nothing helps, and changed the password, someone tell me what to do? reinstalled many times,…
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Unable to Log in
hello, wondering if anyone can help! i bought GGD to use with kontakt however when downloading native access i press login and put my details in and it says checking authentication then sends me back to the login page. i have tried re-downloading and i have enabled full disk access and i am unsure on what to do. thank you
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Can I install my NI instruments on a second computer
I have both a practice studio and a home studio. I would link to install my instruments on my second computer but I want to know if that is kosher with NI. Both computers are mine and would be for my use but, I'd like to be sure that I wouldn't affect my primary installation with a second install. Is it alright to do this?
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Download failed
Hello, can't download current version of Kontakt 8 Player Update and Komplete Kontrol Update. Error message "Download failed". I am working with Win11 Pro 24H2 Build 26100.4061 and using Native Access 3.18.1 (current version). Any ideas how to fix this issue? BR Werner
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Why do updates include sample libraries? Those are already installed, why not just update the apps?
When installing updates for some apps through Native Access users are forced to re-download dozens of GB of sample files already installed to the same locations the updates are being applied. Why not just update necessary pertinent data? It's 2025... Kontakt Library 2 and Sessions Strings Pro are over 38 GB each. All of…
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Can't install Native Access
Hi there, tried to install new version of Native Access and it says it can't uninstall previous version. So I went through every conceivable step to unstinstall it manually, including removing it and NTKDaemon with NI's registry editor. Renstalled NTKDaemon, which works, but still cannot install Native Access, with the…
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How do I remove the products that were part of the subscription?
I canceled my 360 subscription, and it's a bit annoying to still see those products in Native Access. Does anyone know how to remove them?
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My NI password does not work on NA
I have a new Mac M4. I am trying to get Kontakt installed, but my NI password does not work on Native Access. The chat line does not help.
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How can I Remove "Abbey Road 60s Drums"/"Abbey Road 60s Drums Vintage" from my Native Access Library
I just downloaded the update for "Abbey Road 60s Drummer"/"Abbey Road 60s Drummer Vintage". Thing is, the legacy instruments ("Abbey Road 60s Drums"/"Abbey Road 60s Drums Vintage") are still in Native Access. How can I remove them from my Native Access library? I am running Native Access 2 on a Mac Studio; M3 Ultra.
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Maschine 3.2 no install
I have the same problem. No Maschine 3.2, nothing. It keeps looping when trying to install. It's really starting to get on my nerves. It used to work. Only after I tried to install 3.2. I have the latest computer with an i9. It's a good thing I don't have to rely on it.
