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Native Access, how to remove cancelled "komplete now" products showing as available?
Hi, I tried Komplete Now before purchasing Komplete Standard. All the product entries from the subscription still appear as available in Native Access, and it's very hard to see what I actually own. Searching the forum, it seems the only way to remove them is to ask directly here to remove the Komplete Now entry from my…
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Drum lab download install failed
Hi, impossible to download Drum lab "download failed" whatever I do, or delete in the preferences folder (com.native etc..) restart etc as I had read in some earlier post about failed down it is not working…. please what is the solution ? i'v already did all the auto response of deleting file in prefs.. thanks you
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Electric piano serial number issue
Hello friends… When I enter my electric piano serial number in native, it tells that it is yet reg… thank you vm
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was told to put instruments on external drive but told path is invalid
hi all, Trying to figure this out. My assumption was that because I'm just using a free bundle/download of NI to start, this may be my issue? In Native Access, I've downloaded the plugins and have my download location/application location/content location preferences saved. was told to save download location And content…
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installed plugins strange greyed out seems sus
hi, is this normal for installing Native Instruments plugins? Reaktor, Kontakt, for example - the name of each file is 'json' and they are all greyed out, ie not able to be opened or clicked on. There's also a 'tracking' component; what is that? See screenshot. thanks for suggestions and helpful guidance
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licence transfer ?
Hi! I have a question about something I did wrong... I registered my Komplet keyboard with a different email address a few years ago, and I'd like to revert it to my Native username, which I use to subscribe to Izotope, etc. I can't figure out how to do this. Do I need to transfer the license?
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Native Access Upgrade
I have an older MAC, High Sierra 10.16.6 and haven't logged into Native Access in years. When I did I received a message about needing to upgrade. I attempted to upgrade, but received a message that my system was too old. Tried to find a way around it, no luck. Any suggestions, besides buying a new Mac. Can't get to…
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360 Free Trial Serial Code Troubles
I found the serial code for my 360 Free Trial. Every time I enter the Serial Code, I get an error. I checked the guide that comes with the error screen, nothing corresponds with why I'd be getting an error. I've already wasted 2 days of this trial because of my naivety to the software, I really do want to use it before my…
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When attempting to open Komplete Kontrol 3.4.0 I get "waiting for a product scan" error
I have repaired, uninstalled, rebooted, reinstalled, used the NI Uninstall RegTool_64bit.. nothing works. (I'm a former sw engineer of 20 years) General tips I find online is "once open, go to prefs.." or "restart the data base" (??) type answers. I can't do anything, as it just says "waiting for a product scan" and…
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Different Kontakt Versions in Native Access: do I also need to install old ones on new PC?
Just just bought a new PC and will now installi all my plugings again from scratch. My first NI product at the time was Kontakt 5 (I am now on 7). Native Access now shows me possible install options for: Kontakt Kontakt 5 Kontakt 7 Kontakt 8 player Kontakt Factory Library Kontakt Factory Library 2 Kontakt Factory Selection…
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Using Traktor pro 4 on another computer
Hello, on my two laptops I have registered: on first laptop - Traktor kontrol S3 with program Traktor Pro 3 on second laptop - Traktor Pro 4 Update for HW I have a question...can I use Traktor Pro 4 Update for HW on the laptop where I have Traktor Kontrol S3 and program Traktor Pro3? Thank you Dj.Tomy
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2FA authentication
Hi there! I'm not entirely sure if I'm asking this at the right place, but I couldn't find a better fit - apologies, if I made a mistake. So my question is if there's a chance introducing two factor authentication of for the NI user account? Personally I would feel safer if this could be implemented and could be enabled.…
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Bought an Instrument and is not showing in Library
I was charged and have receipt but instrument is not in Library
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How do I use Native Access and Download Kontakt for FL Studio
I am so angrily confused. I used the free trial. I have downloaded Native Access. This is my second time. I attempt to download Kontakt 7. I can't. It says repair. I can't seem to find out how to repair it. I just want to use the trial before it's over. I am so extremely unaware on how to do this; anything with files for…
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Instrument shows in Logic
I believe that Native and Kontakt are loaded onto Mackbook M1 OS 15.2/Logic. AU Instruments > Native Instruments > Kontakt 7. No instruments show. When I choose Kontakt, a Welcome to Kontakt page comes up. I don't understand that page. All other software sounds work with the keyboard. I hope I can get this working. I've…
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Native Access stuck on installing Maschine 3
Native Access is trying endlessly to install Machine 3, but nothing is happening. How can I stop it? Uninstalling and reinstalling didn't help. It won't go any further!
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Purchased Diva vst, STILL under review…
that’s crazy, I should’ve bought from u-he website as the service here is horrible. I have contacted support, ignored, then they said it was “escalated”… like… WTH it’s just a vst… what’s so special… and of course the charge went through Apple Pay right away….
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Native Access Install
As a retired musician I was hoping to set up a small home studio, hopefully to integrate some of my old outboard gear (Akai, Roland, Yamaha etc) with the rather wonderful Native Instruments which I have used a lot over the years but never owned. I bought a used S88 Mk2 hoping this would be a good start (!) Problem - I am…
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Unable to Reinstall Legacy Instruments – "Locate" Option Only in Native Access
I’m currently experiencing an issue in Native Access where several of my products are listed with a “Locate” option instead of the ability to reinstall them. When I click “Locate,” I am only given the option to point to an existing installation path. However, these instruments are not installed, and the directories they…
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360 Free Trial - How to use it
I don't see anything related to the free trial on Native Instruments or Kontakt 7/8. Where do I use it? I'm really lost and don't want the trial to end before I can try out anything from it.