Any plans to support proper uninstall with Native Access

MLARS
MLARS Member Posts: 253 Pro
edited February 15 in Native Access

The current manual delete to uninstall products is terrible UX on Native Access.

  • Any plans to release proper automated uninstall with Native Access supported products? What is the current status?
  • Would also like to see a "move library" feature to move and reindex sample libraries to other drives (important when users buy and install more products = more money for NI). This should be a painless automated process instead of a manual mess. What is the current status?

Native Access is still far away from being the Steam of music production software.

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  • MLARS
    MLARS Member Posts: 253 Pro

    Still no response on this one.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,833 mod

    There is already an uninstall function for the libraries, are you asking about the applications and plug-ins?

    There is already a locate function per library or for all content in the Maintenance section:

    Or am I misunderstanding?

  • MLARS
    MLARS Member Posts: 253 Pro
    edited February 19

    Uninstall button for automated uninstall for all products on Native Access needed. Yes even plugins, this should not be a manual thing.

    And add a migrate button with instructions for Kontakt how it affects your project when you uninstall the older version (for supported DAWs) and keep a newer version. This is critical UX. Current guidance on this is not great and created confusion around the Kontakt 8 release, have a Youtube video too for this.

    Manually moving libraries is not great UX (tbh not ok to think that is a viable at this level) if you want to sell more products make this a smooth streamlined experience. The smoother the better.

    It should be a breeze to move your libraries around (critical for orchestral work) where you may have a master template when you have access to all your library drives and a project template where you only want to have the products you are working on your local drive when not attached to all drives.

    I am not getting paid to UX consult you guys (tbh you should understand what needs to be done here). Please check the UX/UI design Steam for moving libraries, install a game, and move the game to a new drive. Steam has a great library manager for moving your games between drives. That is great UX.

    I would also suggest to have an overview in Native access on what drives you have library content indexed. It is a needed feature - crazy no one has started to consider the need for this yet.

    Sideonote: Still waiting for my iZotope products to be added on Native Access.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,833 mod
    Answer ✓

    Understood, summarizing this and sharing to the Native Access team as feature requests. Thanks for your input.

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