Any plans to support proper uninstall with Native Access

MLARS · 2025-01-25T14:52:59+00:00

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MLARS

The current manual delete to uninstall products is terrible UX on Native Access.

Any plans to release proper automated uninstall with Native Access supported products? What is the current status?
Would also like to see a "move library" feature to move and reindex sample libraries to other drives (important when users buy and install more products = more money for NI). This should be a painless automated process instead of a manual mess. What is the current status?

Native Access is still far away from being the Steam of music production software.

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Jeremy_NI

https://community.native-instruments.com/discussion/comment/212056#Comment_212056

Understood, summarizing this and sharing to the Native Access team as feature requests. Thanks for your input.

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MLARS

Still no response on this one.

Jeremy_NI

https://community.native-instruments.com/discussion/41776/any-plans-to-support-proper-uninstall-with-native-access

There is already an uninstall function for the libraries, are you asking about the applications and plug-ins?

There is already a locate function per library or for all content in the Maintenance section:

Or am I misunderstanding?

MLARS

https://community.native-instruments.com/discussion/comment/212047#Comment_212047

Uninstall button for automated uninstall for all products on Native Access needed. Yes even plugins, this should not be a manual thing.

And add a migrate button with instructions for Kontakt how it affects your project when you uninstall the older version (for supported DAWs) and keep a newer version. This is critical UX. Current guidance on this is not great and created confusion around the Kontakt 8 release, have a Youtube video too for this.

Manually moving libraries is not great UX (tbh not ok to think that is a viable at this level) if you want to sell more products make this a smooth streamlined experience. The smoother the better.

It should be a breeze to move your libraries around (critical for orchestral work) where you may have a master template when you have access to all your library drives and a project template where you only want to have the products you are working on your local drive when not attached to all drives.

I am not getting paid to UX consult you guys (tbh you should understand what needs to be done here). Please check the UX/UI design Steam for moving libraries, install a game, and move the game to a new drive. Steam has a great library manager for moving your games between drives. That is great UX.

I would also suggest to have an overview in Native access on what drives you have library content indexed. It is a needed feature - crazy no one has started to consider the need for this yet.

Sideonote: Still waiting for my iZotope products to be added on Native Access.

Jeremy_NI

https://community.native-instruments.com/discussion/comment/212056#Comment_212056

Understood, summarizing this and sharing to the Native Access team as feature requests. Thanks for your input.

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