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Ozone Products Crashing Cubase
Hello, My Ozone products - Stutter Edit, Ozone 9 Elements and Ozone 11 Equalizer crash Cubase 13 Artist. Ozone 11 EQ is from and managed by the NI Portal, the others via Izotope. All products are up to date and behave the same way. I have installed/reinstalled several times. During testing, I saved a project with 11…
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Non email confirmation and serial number
I purchased Ozone 11 advanced this morning but I never received a confirmation email with the serial number for activation or download. However, I was charged. this product being intended for professional use I request the activation of my product otherwise I would have to block the payment, this is not the first time that…
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Ozone 11 EQ – ask a Product Manager anything
Discover how Ozone 11 EQ can elevate your mix in an Ask-Me-Anything session featuring its Product Manager. Ozone 11 EQ at a glance In case you missed it, Ozone 11 EQ, the latest equalizer plugin from our friends at iZotope, is now available for free download or as part of Komplete Start. It’s an essential tool that helps…
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Customer Service regarding OZONE 11
I am really disappointed, I purchased Ozone 11 yesterday and it is still showing as 'under review' in my account. I have emailed several times and nothing has been done to remedy this - we are now approaching 24hrs! Has anyone got any suggestions or are there anyone from NI who can help? Thanks in advance
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Product bought. Order is under review. No download...
I bought a Ozone Standard two days ago, and I’ve been trying to reach the costumer support and they didn’t answer. I did try to reach the customer service. I got ticket nr. 4134879. My order has three days under review and I have no idea when I can download my Product. Maybe it has something to do with the whole Native -…
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No confirmation email and download product
@Jeremy_NI I purchased Ozone 11 advanced this morning but I never received a confirmation email with the serial number for activation or download. However, I was charged. this product being intended for professional use I request the activation of my product otherwise I would have to block the payment, this is not the…
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Product bought. Order is under review.
I bought a Ozone Standard two days ago, and I’ve been trying to reach the costumer support and they didn’t answer. I didn't even received a Conformation, that I had try to reach the customer support. Means I got no Ticket-ID. My order has three days under review and I have no idea when I can download my Product. Maybe it…