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All my products are gone in native access
Good day. I wanted to do something with Kontakt 7 last evening, as usual. However, only a tenth of all my products are displayed in native access. In addition, all my third-party libraries from Spitfire and Westwood Instruments are missing from Kontakt 7. Every time I restart my DAW (Fl Studio), Kontakt asks me to verify…
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Maschine 2 software dont start anymore and i cant reinstall it
So i bought a second hand maschine mk3 from ebay and everything worked well but then i noticed the maschine 2 software is still a demo after i activated it but the plugin was working normal so i wanted to reinstall the maschine software. After i deleted it native access say i can still open it but when i click on open it…
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Open-box Guitar Center purchase Serial Number already activated
I did reach out to support and I know it's the weekend but was hoping someone from support might see this a bit faster as I'd love to use the controller over the weekend. Just purchased this guitar center open box yesterday afternoon and I cannot do anything with it at this time… Below is the support request and thank you…
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Lost access to my old E-Mail Address, created a new account, how to transfer products?
Hi guys, So I’m getting back into music production again after a long time and the e-mail address associated with my Native account is longer available and I have no access to it. I created a new account thinking I’d be able to easily add my serial numbers. Luckily I have all of my serial numbers written down. But when I…
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Traktor Pro 3 takes forever to install, doesnt complete installation
just like the title says, I tried logging out but when i log back in the program automatically start downloading again. Tried to delete Native Access but when I re-download the program it picks up with "installing" Traktor Pro 3 right where it left off.. Been going on for 3 days now, i need help to make this work
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Why Can't Native Access Find Applications and Content Already Installed?
Because instruments, plugins, and applications can take up multiple terabytes of space, I try to use a secondary hard drive (one not used for the operating system or personal data) so that if I have to replace the primary drive and/or reinstall Windows, I don't have to spend hours upon hours using up expensive bandwidth to…
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Komplete Now messed up paid plugin
Hello lovely community, I was on the Komplete Now trial when I bought Alicia's keys. It was all great until my trial expired and got canceled. Although in my account there is my serial for Alicia's keys (which I paid separately from my subscription), in native access it shows that it's canceled and when I open up the…
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Relocating multiple libraries at once
Hi, Is it just me, or there isn't a way, in Native Access, to select multiple libraries and relocate them all at once? The only half-solution I've found, at the moment, is to manually edit the .plist files in the Preferences folder. But this also means having to re-enter the Mac's administrator password each time. I'm sure…
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Download/Install stuck
I'm trying to install Thrill, and its just stuck. It's a decently large file, 30+ gb. Downloaded it over night, woke up and it was just constantly "installing" with that bouncy progress bar at the bottom of the window. I read somewhere that if you delete the file folder it'll reset the download, but it didn't no matter…
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Native Access Won't Install (can't locate mia.lib file)
Looks like when I attempt to install Native Access 2, it will not install and tells me that it can't uninstall my older version as well. I get an error that stats can't locate mia.lib file. Has anyone seen this on Windows 11?
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Recent Scarbee basses updates - unnecessary download size
It would be good to take more care and consistency about what is included in update installers for sample libraries. Recent Scarbee hanging notes fix appeared in Native Access and it affects only nki patches. All samples remain the same. Usually NI update installers in such cases were small and did not include unnecessary…
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Traktor Pro 2 never install and cannont install other apps
Is there a way to cancel intallation? I want to just install traktor Pro 3 but the intallation process of Pro 2 is not letting me
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Why Native Access cannot load products
Recently, my Reaktor was opened but it wanted me to activate it. When I opened Native Access, I found that it was constantly spinning around.I also tried downloading a new Native Access, but it didn't work. My network is also fine, this is too annoying. Why is Native Access so bad? I have encountered this problem more than…
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license already registered?!
My father recently gave me a Traktor S4 mixer mk1 (pretty old). he also gave me the installation disc. everything was going smoothly until it came time to activate the Traktor software (with came with the disc). first of all. it directed me to "service center", which I soon found out was discontinued. so I just said "F it"…
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Native Access Q1 Update
Hi everyone, Welcome to another quarterly update! Before we jump into things, I want to deeply apologize for the service instabilities on January 22, thank you for your patience, and remind you that our services are back up at usual capacity. I’ll follow up with more information after our postmortem to share what happened…