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How do I open a support ticket or talk to someone? All my products are in demo in Native Access
I accidentally deleted all my NI files and libraries trying to change the location folder to my external hard drive. Native access won’t let me reinstall and everything has demo next to it..
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Why is my screen flickering when updating Native Access 2
Hi there, I'm really sorry to bother you again but it seems that the problem I had with Native Access 2 is still occurring. Whenever I start the program it seems to take a long time to scan my installed plugins and all the while the screen just flickers. I've tried uninstalling and reinstalling as you suggested and I know…
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Why am i getting told to upgrade to full kontakt when i already did?
Hey. I get this error message even after buying/upgrading to Kontakt 7. It cost a fortune so I expect it to work. But when I hit the "upgrade" button it just takes me to native access but nothing happens. And if I open a new instance of the plugin in my DAW I can play the instrument for like 5 minutes then this error comes…
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Kontakt 7 not loading in Native Access
Kontakt 7 just crashes when I click active and i cannot see it in my Native Access. I opened up a logic file from my old computer that previously had Kontakt 7 registered. It seemed to glitch my Kontakt 7 on my new laptop and put it in demo mode, even though previously it was a fully licensed product I bought. I don't know…
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Kontakt 5 still shows up in Native Access under Updates after uninstalling
I have uninstalled Kontakt 5 using Windows De-installation plus using Native Uninstaller as well. When I open Native Access it still shows Kontakt 5 with a Repair notice? I don´t want to repair it I don´t want to see it anymore there.
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Can't find NKTDaemon on my Mac Studio Ultra 2. Is there a link to the latest download?
I keep getting pop up notices to install the NKTDaemon helper tool. I go to the Native Instruments folder to give the app full access but it's not there. Just a documents folder. I see it in my Activity Monitor but that still doesn't help giving it permission. Is there a link to the latest version?
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Native access stuck on installing "previews"
I just upgraded from komplete 9 to 13 and at first sight it look greats. But there seam to be some issues with native access. Ive been trying to install this software for two days now without any further success. Its stuck installing "previews". There's this white line that keeps bouncing left and right and nothing ever…
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Why are all of my purchased products in "DEMO" status?
I purchased the Komplete 13 in 2020. And now all my products in Kontakt say DEMO status, and it only lets me use the instrument in Kontakt for 15 minutes. How do I fix this?
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Where are my products?
I have recently purchase 8Dio library that was available through NI/NKS as a promotion. I received acknowledgment of the order but not that it had been fulfilled, Paid for and receipted. I have contacted NI through the messaging field and have received acknowledgement via email that the matter had been escalated. The…
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Since the new Update (today) I cannot use any Native Software Products
Is anybody experiencing the same problem? Since this morning Kontakt is missing and all other Standalone Softwares from Native. Many of my products do not show up in Native Access and I cannot work with native at this point. Is it because of the new update?
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Had to wipe my OS
I had to wipe my OS and I had it all redone but now I want to update my Native. Do I hit install ALL or do I link somehow to my external hard drive where I'm pretty sure I have them already?? Pete
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native access
Hi, Im trying to update all my products via native access, using the latest version but im getting lots of erros.Ive tried all the online hints and suggestions, ive deleted access and the ntk daemon, reinstalled after rebooting. updated to latest versioneven tried a previous version of access but im getting download…
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Native Instruments NTKDaemon Setup New version installation failed
This problem has been bothering me for several months,Who understands my collapse，I am currently unable to add any new musical instrument library------------------------ Native Instruments NTKDaemon Setup --------------------------- Unable to uninstall old version of Native Instruments NTKDaemon. Please uninstall it…
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My products are not showing up in Native Access
The program is not working properly and my KONTAKT program has stopped working. I want a very quick solution because my projects are stopped and all my programs that I purchased from you are stopped.
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Native Access Version 3.10.3 (current version) 2024-04-19 = "ZERO ACCESS!"
Hi everyone! Today = "Zero Access!" Update status - Native Access (current version: 3.10.3) 2024-04-19 PLEASE STOP! Your programmers that suppose to fix the problems makes Native Access even worse! Today another new update version of Native Access. Yesterdays version was really bad and the new update today 2024-04-19 made…
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Komplete 14 issues
Hi, I recently bought komplete 14 standard off of Thomann. When i try to use the serial number it shows the message that i do not have the basis product. The guides on native aren't helping me resolve this issue at all. I hope someone in here has had the same issue and can share how they resolved it. Thanks!
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product purchased in demo mode
since the update of native access certain instruments (battery) and certain banks are in demo mode although they are, of course, purchased products moreover taking advantage of the promotions I bought the bank machine echo version which does not appear in my available products
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Can't download anything
I saved up to buy kontakt 7 and downloaded part of the library. however i restarted my computer and I am unable to see anything in the Native app. I have attached proof of purchase. I have tried entering the redeem code as well, but it didn't work.
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Turn off auto update for native access for 10.14
Is there a way to turn off the native access update? I'm running macOS 10.14 and do not want to update to 10.15 because I will lose a bunch of apps. Native access keeps updating to 3.3.0 and then I cannot open it and have to download and reinstall NI 3.2
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Just bought some soft synths and I can't install
Apparently Native Access is blocking my access to the instrument that I payed for. It seems to think that there is no internet. I have no VPN or any particular firewall that would prevent access to an auth server (all other such requirements from other applications are doing fine). While not explicitly what I seem to be…