Native Access
Discussion List
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Issues installing Komplete Ultimate 13 from the hard-drive
Hello, I am installing Ultimate Komplete 13 on my Macbook (Big Sur operating system). First of all: It's my 5th Komplete Ultimate version and already after the countless problems, bugs and crashes with Ultimate 11 I didn't really want to buy Native products anymore. I took the plunge again and regret it every second of the…
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VSTs not showing up, and Maschine not working, after downloading Native Access.
Hi, today I downloaded native access to update my Maschine Studio software, and try to get access to some of the other plugins I had such as the TRK-01 bass and Rickenbacker bass. After downloading Native Access and installing these products, there are no VST files in the folders I specified, which were C://Program…
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Native Access: "Waiting for connection" on Monterey
I have a macbook pro (M1 pro) I can't update my products, because native access constantly shows "Waiting" and doesn't download anything at all, I've tried everything it says here https://support.native-instruments.com/hc/en-us/articles/360017647557-Native-Access-Waiting-for-connection- but it has not solved the problem, I…
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No libraries visible, what should I do?
I installed the free version of kontakt player, it opens up properly in my DAW, which is reaper, but it doesn't shows anything to play, am I supposed to do install anything else too. My NI access doesn't shows anything yet to install other than reaktor 6player. And also I choose my content location in one of my hard drive,…
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NIHardwareService not a valid Win32 Application error
I know this is the wrong thread, I dont know how to delete. I have been digging for days and so frustrated. I have uninstalled, reinstalled, tried older versions and on my desktop PC I cannot get the HIHardwareService to run. When I go into services, only Start the service is listed, so I know it's not running. Clicking…
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Why is the upgrade on Native Installer so extremely slow?
I have two similar computers. One will down and update fast as expected (25 MBPS), no worries. This machine is running Windows 11. The other computer is identical except it has more memory and is running Windows 10 and the download of Native Installer is incredibly slow. I have tried some of the suggestions on line but…
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"Add library" does NOT offer to move the download
This really frustrates me. I purchased several content products from 3rd party retailers. Some came with full installers that worked fine through Native Access. Others are "library only", but neither the vendor nor Native Access make it easy to put the downloaded library files into the correct library folder structure. So…
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Native Access crashing after latest update
2 days ago I opened Native Access (I have a license for Komplete 10, incl upgrade) for the first time in at least a couple of months and allowed it to update 4 or 5 programs, including Native Access itself. It appeared to be successful and I closed it. Yesterday I purchased and downloaded a Spitfire Audio package that uses…
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Native Access - not accepting my password
Hi! I bought Kontakte 6 yesterday and got a message that I had to dowload and install Native Access first. But the program will not accept my password! I don't have any other password than the one I use to enter the Native Instruments website. What have I misunderstood? Thanfull for all help :-)
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Native Access fails to respond to the login
I was running Kontakt,Kontrol and a heap of other expensive packs, plugins, instruments under Native Access on a Windows 10 machine. Then Windows 10 updated to version 21H2 and LO Native Access fails to respond to the login credentials - bad ones - no errors, good ones no reaction. The VPN is down, the app is run as admin.…
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Work-around for the "Not Enough Space on Mac HDD"!
Hello fellow musicians, I'm not sure if it has been posted before, but today I finally found the solution to a problem that is terrifying everyone on a 128GB System HD iMac/Macbook etc. It's not about changing the install location, the "Downloaded" folder, or installing the Libraries Separately. Sure this helps but here…
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API failure while searching for Update (First Start)
Hello, I have a brand new M1 MacBook Air. I bought it because it was cheap and we had MacOS users in the family. The first program I wanted to install is Traktor 3. Therefore I need Native Access. And that is where the problems start. Native Access won't start properly. I get to see the "No compatible update found" screen…
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How to Register S4 MK3 controller.
Hello I bought the S4 MK3 controller. how can I register it so that I can use Traktor pro 3 as a full version?
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Maschine Factory Library in Demo mode, unable to reinstall or locate
Hello colleagues, my maschine factory library is in demo mode since some days and i cannot undo this. Very funny is, that the maschine factory selection (anything there is included in the factory selection as far as i know) runs like it should in the "normal" mode. So it means, that the "lower" product is active but the…
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Native Access constantly freezes when I launch it
Native Access freezes up immediately on startup on my windows 11 PC. I have uninstalled and reinstalled but the issue persists. I am pretty sure I can't be the only person experiencing this issue so I am just hoping that there is a fix or work around. Please let me know, thanks. Oh, I have the latest version installed.
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