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Please Help, Native Access suddenly doesn't see my Kontakt, doesn't let me relocate or install it
Hi, I'm in the middle of an emergency and any help would be appreciated as the customer service replies after one day if you're lucky. I opened my Logic project, as every morning as I'm in the middle of a production, and I need to deliver 45 minutes of music. For unknown reasons (as I worked until yesterday night and I had…
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Ashlight cant be installed
Cant seem to install Ashlight.. anyone running into this issue? It's telling me previous version cannot be uninstalled but there is no previous version, no files on my system, not in NI uninstall reg tool, etc
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Traktor Pro 2 never install and cannont install other apps
Is there a way to cancel intallation? I want to just install traktor Pro 3 but the intallation process of Pro 2 is not letting me
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Microsoft Defender detects Trojan script on update file of Massive X
Hello, today I was updating some software. Also Massive X using Native Access. After the download the Windows Defender stopped the installation and reports: Detected: Trojan:Script/Wacatac.H!ml Massive_X_Installer.zip Warning level: Serious* *Translated I just wanted to ask, does anybody else had this message? Is this a…
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Native Access not loading products 2024
Seems this program has tra lot of trouble loading. Pretty junky so far and I haven't even got to review the product. Stuck on thelownloading product screen. So weird that I have no problem doing other programs but this Native Access has nothing but problems.
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Getting Loading Products just spinning in Native Access and have tried everything
Any advice? I've gone through all the troubleshooting. Installed and reinstalled. Cant figure it out.
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Native access will not reinstall or relocate applications or libraries.
Started Native Access to install my software and it was going okay but I was going to run out of space on my hard disk. I stopped installation and installed another hard disk for my library content and tried to start the installation again with changed file preference for my library content. Native access would not start…
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Problem with installing a few items on Native Instruments
I have just downloaded 253 out of 257 of Native Instruments but the last 5 instruments won't download Stradivari Cello, Symphony Series Procussion, The Gentleman, Vintage Organs and The Granduer
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how do I get native access to work? error: please wait a moment while we launch our security servic
how do I get native access to work? I get an error when first logging in. I get this error: please wait a moment while we launch our security service.....this window pops up and then nothing happens. anyone else have this problem?? Or idea on how to get past this window?
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Mac : Library folder weird places
Suddenly when downloading complete 14 to a new Mac, this appears on my sample drive, and not in the folder meant for Native Instruments, and what is this filter? Best regards JJ
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9 for 99 Promo - website is completely wacked?
Excited to see the return of the 9 Expansions for $99 promo today - but what is going on with the website? Seems after I log in (with my NI Acct) there is this cool toggle that allows me to "Hide" any expansions I already own - which is (probably) pretty cool to go shopping with. But when I turn it on - I get a wide…
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No More Native Access
Against my better judgement, when setting up my new DAW, after most of my major softwares were installed, I decided to go ahead and install Kontakt 6, my only NI product, after dreading having to deal with it, and whether weighing it was worth it, knowing how difficult the process can be, and in my experience always is.…
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Feature Request - Ability to hide/remove products from Native Access
I have upgraded from Komplete Standard 11 to Komplete CE 14 and after the upgrade, I have no need to install Symphony Essentials, however it is still in my list. This is also true for Updates, for example, I do not have a Kontrol MKIII, so I can't upgrade my Komplete software to version 3.x, however it still shows as…
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MK3 and Native Access
Hello everyone, I have a Komplete 14 Collector's Edition. I want to buy a Maschine MK3 (and take advantage of the Komplete Select license that I want to install on my laptop). How will this be handled in my Native Access account ? Thanks
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Kontakt 7 Factory Library "the instrument belongs to a library that not installed" error message
This error message keeps happening for Kontakt Factory 2 .. even though Native Access says it is installed correctly .. BTW I have the current version of NA.. I recently purchased Session Guitar Mint and upgraded to Kontakt 7.. Session Mint did not install properly so I have to do a work around .. which entailed installing…
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Native Access asking me to "Install" already installed libraries!?
Hey, does anyone know why Native Access has "install" next to an enormous number of my already installed libraries? Everything was working fine yesterday. This morning I tried to open an older cubase session from earlier last year but I'm not sure why that would be the issue. Upon opening that session I did get the…
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Native Access ignoring new installation path
I was using an external hd (E:) but i removed it. Im trying to reinstall everything to the default storage location on my main hd (C:) but i get "installation failed: invalid location" because NativeAccess wants to use the old path to a drive that doesnt exist. It let me reinstall some stuff but not all. Any thoughts?
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NTK Daemon Not running
So I tried to install Native Access 2 only to find that NTK daemon is not running on my PC. I checked the services and it's set to automatic but when I try and start it I get an error message. I've tried re-installing it but when the launcher starts it's showing nothing will be installed. Anyone got any ideas on how to get…
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Loads of issues came out of nowhere after new update
Native Access error "Installation failed; Invalid location" Running Native Access 3.9.1 and Mac OS Sonoma 14.4. Installation paths are set to default and have been the whole time, just randomly stopped working after updating with no fix. NI is pretty lousy to get in touch with and with handling these issues. Was hoping to…
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Strange Objects with Native Access 3.9.0
I've installed the latest Version for Windows (3.9.0). Since then i got on the first places three Libraries without name, without version, instead installed with an exclamation mark, without release notes. What is this ? Why does NI use us as Betatesters for their software? One bug out, two new ones in. The same with…