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Dependency Installation Process is taking longer than normal while installing Native access
When trying to install Native Access.exe file I downloaded from the official NI site the app says "Dependency Installation Process is taking longer than normal" and it loads forever. I checked some solutions online and these are the thing I tried and it still doesn't load: I tried running native acces.exe file as an…
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How do I download the Audio Units version of a plugin in Native Access?
I have installed Massive, but only see the VST3 version in Ableton. I don't recall being asked which version of the plugin I wanted to install. How can I download the AUv3 version?
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Unable to install my products (360 PRO)
Hello, I'm not a happy costumer what so ever. You guys charged me 50$ for a product that doesn't even work. Whenever I try to install my library, I keep getting the error messages ''installation failed: review your location preferences'' and ''installation failed: review your download location'' I've spent hours already…
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Download through Native Access repeatedly fails
Bought a new sample library. Download gets down to the last one minute and then says download failed. I followed all the steps from the chat bot Support. None of it helped. I have been unable to contact a real person. All I get is the chat bot. How can I get some help with this? Thank you.
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Content Download is not working for my hard drve
I currently have a problem... My sample libraries always go to my desktop instead of the location I set in the preference... I set my content location to be my LaCie hard drive; however, some of the sample libraries always go to my desktop. I was wondering if there is any solution for that happened... Some of them…
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Komplete Kontrol Not Completing - File Location Issues
When I try to install the Komplete Kontrol software on my Windows 10 PC, the process hangs part way through and returns and "invalid file location' error message and asks me to review my locations. It does not indicate which of the 5 locations it is having an issue with and when I select one from the browse function it an…
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Download issue for hybrid keys
I have been trying to download hybrid keys off of native access, but the download always fails. why is this?
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"Drift Theory" audio sample pack download not showing up anywhere..
I would like to download them…Native access takes the serial..everything is fine but it doesn`t show up in access then (yes, I have updated).
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Cannot install update to Kontakt
Trying to go from 6.7.1 to 6.8 but when I click to install, I get an "Update failed: Could not uninstall previous version." Tried it twice. Neither Kontakt nor even my DAW were running. Appreciate any help. The help page it pointed me to told me to run the NI Uninstall Reg Tool to "remove the offending app." There is no…
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Serial for guitar rig 7 pro already registered
After buying guitar rig 7 pro and entering the serial into Native Access, I updated Native Access to the newest version. Guitar rig didn't show up and it says serial has already been registered. What can I do to get it to show up on Native Access?
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Cannot Link Izotope and Native Account
I have tried resetting my password for my account multiple times and it has not worked. I tried signing in with both my NI Account details and my Izotope account details. I have tried logging in on the Izotope App to no avail. I looked up how to resolve the issue and how to contact support but neither options have worked…
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Native Access Problem - "Install Loope"
I have a problem with Native Access. I installed it and selected some content to install. This works so far. However, it remains in an endless loop when installing “Komplete Kontrol”. it simply stays on "installing" and the installation bar moves back and forth. I then gave up and installed Komplete Kontrol directly…
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Sequoia 15 and NA/Komplete
I know that Sequoia 15 hasn't been cleared yet to be compatible with NA/KK and I have an Apple Mac M2. However, if I purchase plugins without the compatibility being cleared, shouldn't they still play in Logic? I can't see the Komplete Start in my NA right now, even though the versions have been updated, so I figured it…
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cannot download kontakt 8 from native access
Hi all, I cant download kontakt 8 or anything in native access, i get a failed message saying i need to give full access via privacy and security, which i have completed, rebooted and still doesnt work…? any input would be great, as i have purchased Complete Orchestra 3 and am unable to use it? thank you
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Komplet 15 Standard move to another disk
Hello, I recently bought Komplete 15 Standard. My disk is full, so I need to move the program to a USB disk. Is this possible? If it isn't, can I uninstall everything easily and install to a new disk? Thanks in advance for answers. With kind regards Tor Kåre Høie
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10 Days after spending more than 1.500 on site and no updates at all!
I made 2 purchases on the 23rd of November and still have not heard of any update. I have tried 8 times on the Live Chat and only once connected with an agent who told me that they would create a ticket to a specialist, and 7 days after that reply, no other response from human agents whatsoever! Not even 1 update after 2…
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I didn't receive an email regarding KOMPLETE 15 SELECT
On Saturday the 16th, I purchased KONTROL M32 and registered the product, There is no mail regarding KOMPLETE 15 SELECT selection. I contacted the support, There's no exact answer. There's only the AI's usual answer It's frustrating After registering the product, I received 6 e-mails from NI There is no mail related to…
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installation failed
hello everyone, I can't install correctly 2 banks : Yangkin and Stradivari cello. I think I've done everything possible, allow full disk access, try to delete the files from the library folder but they don't appear... I have a mini Mac M1, all my drivers are ok. Thanks for your help 💆♂️
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Chat assistant
The Chat Assistant is stuck with my previous conversation. When I try to enter new questions the don't come through. How do I solve this?
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Help, I keep getting the following problem for these two items.
Included this screenshot. I can't tell what's having the problem, because there's no NAME associated to each item. I can't do anything with the update, even though it tells me they are ready to update. Any ideas?
