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I have instruments in native access on my pc that are not showing up on my Mac
Why do I have instruments on my PC that I do not see on my Mac? They are the full version yet I see no serial number for them and it does not show on my Mac
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NI Access does not accept my serials
Hi everyone, i recently bought the Kontrol S49 + Komplete Standard bundle and received the keyboard today. Since i was asked to enter the hardware serial before the software i waited. Sadly today after receiving it, i entered the serial written on the screen and underneath the keyboard without any success. I tried every…
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how do i upgrade my NI 360 plan!
when i click Manage Subscriptions its asking for Reactivate Subscription
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Can't update to Kontakt 7.10.5
Hello, I recently purchased Extinction Drums. I installed to the numbers on a new machine, (Windows 10 updated) installed native access 2, allowed it to install kontakt and the drum files per the install options. After install, Extinction appears but I get the dreaded message "it was created using a newer version of…
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where is my download?
I have tried everything except waiting for Monday. Are there no humans in there?
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why are demo versions displayed in native access?
why are there entries of products in native access that i don't actually own turning out to be demo versions unmarked as such, only after installing? in case NI thinks that's a clever way to slip people stuff that they will buy after - it's just very annoying.
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Native access will not install, "ntkdaemon name too long", have uninstalled all NI directories
I had a disk failure and trying to reinstall NI software. Native access will not install, gives an error about "… NTK Daemon name too long". I am doing a standard install in Windows 11 on C drive. Disk space is adequate. NA was working before the disk crash. No response from NI support.
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Why can't I install kontakt kontent?
I don't know what it is, no descdescription but I would think its kontakt related?
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Why is Komplete download so slow?
I just updated Komplete. It's been downloading all night, and is still not done. Doing a back of the envelope calculation, I'm getting maybe 50 Mbit/s download. My connection is a usually reliable 1 Gbit fiber connection. I'm on the West coast of the US — are the files all stored in a single server in Germany or something?…
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"Download Failed" Windows 11 due to expired certificate?
I was able to update everything through Native Access, purchased Komplete 15, and then nothing would update or install starting in October. Tried EVERY single thing, worked with NI support, and still nothing. Hired a computer person, he couldn't figure it out, but we tried to reinstall Windows 11. Still didn't work. Then I…
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How to install Friedlander Violin on a new computer
I had Friedlander Violin installed on an older computer. That computer's hard drive has been erased. I'm trying to install it on a new computer using Native Access 2. The product is listed, but there is only a "Locate" button and three dots (…). Since I don't have it downloaded on this computer, I can't locate it. The…
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Can't get kontakt 7 to install
ive had kontakt 7 for the last year and ive been using it untill recently it was acting weird and starting to say i had a trial. I then uninstalled it and i havent ever been able to get kontakt 7 to install ever since. Kontakt 7 appears in native access and says finished installing but the app is nowhere to be found and i…
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How does one actually contact support?
It's ridiculous that you pay for a product that is promised immediate download and then have no recourse when it can't be downloaded. It's not like NI is some poor guy working on sample libraries in his basement. This company should have links to real customer support on every page! I paid for two instruments and Native…
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How do I get Absynth 5 into Kontakt 7?
Absynth 5, FM8 and Reaktor 5 are some of my favorite legacy NI products, which still appear in my latest Native Access portal as installed products, but DO NOT appear with available libraries in the Kontakt 7 stand-alone or the plug-in. I'm on Win 10 but started a long time ago with Komplete 8, then 10. Now running 12. All…
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how to contact NI support?
how to contact NI support? Really… thanks
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Native Access - Failed Downloads for Twenty Five and Shreddage 3 only.
Brand New laptop, setting everything up fresh. Dell XPS 15, i7, 4TB Nvme, 64 GB Ram. Installed Live 12: NP! Installed Native Access 2: NP! Installed everything else in Native Access 2: NP! Install Shreddage 3 in Native Access 2: Fails Download! Install Twenty Five in Native Access 2: 15 Hours Download, 20 hours Download,…
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I don't know what's more appalling....
1 - 1st time users coming into this forum looking for help and not getting answers. 2 - NI Fanboys blowing off first time posters for their ignorance. 3 - NI Just being a really bad product right now 4 - Next to total lack of enhancing product through best practice. And this is the tip of the iceberg. Have a nice day
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Tons of already installed Extensions on my Native Access!
I am with all the people responding that Native Access has kept all updates that are already installed! The list keeps expanding and I have sent multiple questions to Native Instruments on how to get them off. All the Expansions are updated and working fine. The list is now at fifteen updates? I have sent multiple…
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NOT ABLE TO REINSTALL THE PRODUCTS AGAIN.
Hello there, Unfortunate my hard disk crashed. And today I installed by all native instruments again. The instruments like as strummed acoustic 2 and picked nylon, foundation piano, Free Orchestra still not installed yet. I tried many ways but failed to do so. Finally then I clicked on uninstall as the NATIVE ACCESS…
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there are no pictures in libraries
lost picture in the library
