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Keep getting this problem. Help!!!!
I keep getting this message. I downloaded the NTK daemon. It still won't work. I checked out other posts but the other solution was to downgrade it. I wonder if there is another solution than downgrading it.
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Native Access Failed installations of everything.
I have given permissions to NTK Daemon and Native Access as guided. I have tried going back to earlier NA versions. I have disabled antivirus software I have more than enough space on my HD. I have prayed to a god I don't believe in. Please help.
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Purchased Maschine Mk3 where to download Maschine 2?
Maschine 2 or 3 is not listed among the products(registered or unregistered) under the link: https://www.native-instruments.com/en/my-account/my-products-serials-downloads/ Here are some image snapshots from the website: [Links removed by Moderator] I tried to add the serial several times: [Links removed by Moderator] Here…
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Trying to get my licenses to appear in Native Access after changing computers and emails.
I have been pulling my hair out with the endless loop and lack of actual support from NI (no phone/ no email). I have changed computers and email addresses. I see the licenses on the website when I sign in, but when I try to add serial to Native Access it says serial already registered. Neither "follow steps" nor " contact…
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No Kontakt 8 License Despite Paying For It
I recently purchased Komplete 15 Collector's Edition which is supposed to come with Kontakt 8. There is no Kontakt 8 license in my account. Incidentally, I purchased Komplete 12 Ultimate four years ago which was supposed to come with Kontakt 6. There is also no Kontakt 6 license in my account. All told, this is more than…
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Native Access is not seeing my external HD with all the NI Instruments
New MacBook Pro, Apple M1 Pro, just setting up Logic, and Native Access. I have 3 TB of Native Instrument libraries on an external HD connected to the laptop. I'd hate to try to download everything again! Download location is okay, Application location is okay, but the Content location which is set as Volumes>Music…
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Maschine Mk3 controller hardware not responding
I can make everything work via my 2019 MacBook Pro i9 64GB RAM/Ventura, but none of the touch pads/rotary encoders/buttons or ribbon on my Maschine Mk 3 unit are responding. I've tried shift/MIDI (saw that posted as a solution), but it stays in PLUG-IN Instance mode. Native access informs all my software is current. This…
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Dependency Installation Process is taking longer than normal while installing Native access
When trying to install Native Access.exe file I downloaded from the official NI site the app says "Dependency Installation Process is taking longer than normal" and it loads forever. I checked some solutions online and these are the thing I tried and it still doesn't load: I tried running native acces.exe file as an…
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How do I download the Audio Units version of a plugin in Native Access?
I have installed Massive, but only see the VST3 version in Ableton. I don't recall being asked which version of the plugin I wanted to install. How can I download the AUv3 version?
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Unable to install my products (360 PRO)
Hello, I'm not a happy costumer what so ever. You guys charged me 50$ for a product that doesn't even work. Whenever I try to install my library, I keep getting the error messages ''installation failed: review your location preferences'' and ''installation failed: review your download location'' I've spent hours already…
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Download through Native Access repeatedly fails
Bought a new sample library. Download gets down to the last one minute and then says download failed. I followed all the steps from the chat bot Support. None of it helped. I have been unable to contact a real person. All I get is the chat bot. How can I get some help with this? Thank you.
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Content Download is not working for my hard drve
I currently have a problem... My sample libraries always go to my desktop instead of the location I set in the preference... I set my content location to be my LaCie hard drive; however, some of the sample libraries always go to my desktop. I was wondering if there is any solution for that happened... Some of them…
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Komplete Kontrol Not Completing - File Location Issues
When I try to install the Komplete Kontrol software on my Windows 10 PC, the process hangs part way through and returns and "invalid file location' error message and asks me to review my locations. It does not indicate which of the 5 locations it is having an issue with and when I select one from the browse function it an…
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Download issue for hybrid keys
I have been trying to download hybrid keys off of native access, but the download always fails. why is this?
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"Drift Theory" audio sample pack download not showing up anywhere..
I would like to download them…Native access takes the serial..everything is fine but it doesn`t show up in access then (yes, I have updated).
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Cannot install update to Kontakt
Trying to go from 6.7.1 to 6.8 but when I click to install, I get an "Update failed: Could not uninstall previous version." Tried it twice. Neither Kontakt nor even my DAW were running. Appreciate any help. The help page it pointed me to told me to run the NI Uninstall Reg Tool to "remove the offending app." There is no…
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Serial for guitar rig 7 pro already registered
After buying guitar rig 7 pro and entering the serial into Native Access, I updated Native Access to the newest version. Guitar rig didn't show up and it says serial has already been registered. What can I do to get it to show up on Native Access?
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Cannot Link Izotope and Native Account
I have tried resetting my password for my account multiple times and it has not worked. I tried signing in with both my NI Account details and my Izotope account details. I have tried logging in on the Izotope App to no avail. I looked up how to resolve the issue and how to contact support but neither options have worked…
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Native Access Problem - "Install Loope"
I have a problem with Native Access. I installed it and selected some content to install. This works so far. However, it remains in an endless loop when installing “Komplete Kontrol”. it simply stays on "installing" and the installation bar moves back and forth. I then gave up and installed Komplete Kontrol directly…
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Sequoia 15 and NA/Komplete
I know that Sequoia 15 hasn't been cleared yet to be compatible with NA/KK and I have an Apple Mac M2. However, if I purchase plugins without the compatibility being cleared, shouldn't they still play in Logic? I can't see the Komplete Start in my NA right now, even though the versions have been updated, so I figured it…