technical problems

Dj Joker
Member Posts: 1 Newcomer
Hello Native Instruments,
I recently bought the Traktor Pro 4 update with serial TP4ED-XXXX-XXXX-XXXX-XXXX, but I don’t own Traktor Pro 3 under my Native ID account.
The mistake happened because I used to work with Traktor Pro 3 from another teacher’s license, and I thought the update would still work.
Could I please get a refund for this purchase, or can you help me convert this to the full version of Traktor Pro 4?
Thank you very much.Spyros Georgatos
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Answers
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@Jeremy_NI please check this out to see what kind of solution is required, thank you.
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